TurkishBOX - Turkish Products Wholesale/Retail Reviews 15

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. e-Commerce Service

Written by the company

Turkish Shop online. Turkish towels, Turkish coffee, Turkish delight and more... Buy from Istanbul Grand Bazaar.


Contact info

2.8

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

BEWARE

BEWARE
THIS COMPANY IS A SCAM
I ORDERED A $2300 DOLLAR STOVE AND NEVER RECEIVED IT
THEY DO NOT RESPOND TO EMAILS
THEY DO NOT ANSWER THEIR PHONE NOR CAN YOU LEAVE A MESSAGE
THEY DO NOT RESPOND TO TEXT

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE OF SCAM!

BEWARE OF SCAM!! I made a large wholesale order and paid via wire transfer. For over 2 months, my products have not shipped and the owner is completely unresponsive. I wired these people over $1500 and I am working with the Turkish police to find their location and arrest them.

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM - sent a large payment and never received order

Sent payment by bank transfer for a large wholesale order, as instructed, and then the seller became completely unresponsive and never sent the items.

I've tried contacting the seller by email, WhatsApp, contact us page, and by phone with no response.

July 12, 2023
Unprompted review
Advertisement
Rated 3 out of 5 stars

Quality of goods could be better…

Pretty fast and affordable shipping with easy to navigate website, but unfortunately the pepper mills we ordered barely work. The grinding is so incredibly slow these would never be practical fo table use if you want any considerable amount of pepper on your food, let alone for use when cooking large quantities of food. They look beautiful but the workmanship s quite poor as some pieces were very tight and others somewhat loose. For the price, it's understandable these wouldn't be very high quality, but they are practically ornamental.

August 21, 2022
Advertisement
Rated 2 out of 5 stars

Breakfast set order

Breakfast set order - October
I ordered the breakfast set twice in October. Both times I ordered it, it arrived broken; the first order was also in the wrong colour.
After the first order, your customer service team very kindly helped in filing a new order for me. When it arrived broken for the second time, I opened the parcel in front of the postman and did not accept it (in accordance to Turkishbox's refund policies). I have since contacted the customer service team multiple times, but I have not yet received a refund. I placed the order in October (5-6 months ago)

March 15, 2022
Rated 5 out of 5 stars

Great!

I was surprised how fast the goods arrived, and in great shape too! Totally recommend!

March 6, 2022
TurkishBOX - Turkish Products Wholesale/Retail logo

Reply from TurkishBOX - Turkish Products Wholesale/Retail

Thank you so much for taking the time to kindly leave feedback.

Rated 1 out of 5 stars

Disappointed

You need an adaptor and they charge you over $200 for shipping. Its not worth it. Very disappointing.

February 24, 2022
TurkishBOX - Turkish Products Wholesale/Retail logo

Reply from TurkishBOX - Turkish Products Wholesale/Retail

Hi,

Your evaluation is very valuable to us, we will add additional information on this subject to our listings.

Unfortunately delivery from Turkey to Australia is quite expensive. When we examine your order details, it is seen that you have paid a shipping fee of approximately $100.

If you ever think of shopping again, we will be happy to assist you with voltage and adapter. Also, if there's anything we can help you with right now, please don't hesitate to get in touch.

Thank you

Advertisement
Show reviews in all languages. (15 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look