I have issues due too a malignant brain tumour. I called to go through the calculator with a staff member, as the website said I could. The lady abruptly fired questions at me about what confused me... See more
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Dealt with this company in the passed. But recently.....I'm finding that some staff are not sympathetic to people who are in desperatevneed of support. Empathy must be included in the training. Maybe... See more
Agree with the person who wrote about them not helping people. They just point to their grant search - which, as mentioned, is very limited, and not for those who are on low incomes and don't have deg... See more
Dizzy staff don't know what they're talking about or what they are doing, even if you are eligible and provide all the paperwork, statements, contracts + evidence they won't do anything with it but i... See more
Company details
Information provided by various external sources
Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services – online, by phone and face to face, through partner organisations and our volunteers.
Contact info
Shepherds Bush Road 200, W6 7NL, London, United Kingdom
- turn2us.org.uk
Unexspetable charity spent one hr on…
Unexspetable charity spent one hr on the phone they never pick up,also they say they can help when you get the paper work it's another story papers that dont relate to getting any thing disgusting service you should be ashamed.
This organisation is racist against…
This organisation is racist against whites, I have had dealings with this org and they have been obstructive, intrusive and incompetent. I have had to give this organisation free access to my bank account and personal history only to be pushed back, by a "Nigerian" assistant, who appeared only interested in My bank account details.
Their Method of Operation is Unacceptable
This organisation is useless.
If you are in financial difficulties, this organisation will not help you. They claim to provide grants etc but this is only possible if you have previously worked in particular jobs.
They claim to help people who cannot afford to live, cannot afford food, but the truth is they are completely useless
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