Turn2us Reviews 44

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I have issues due too a malignant brain tumour. I called to go through the calculator with a staff member, as the website said I could. The lady abruptly fired questions at me about what confused me... See more

Rated 2 out of 5 stars

Dealt with this company in the passed. But recently.....I'm finding that some staff are not sympathetic to people who are in desperatevneed of support. Empathy must be included in the training. Maybe... See more

Rated 1 out of 5 stars

Agree with the person who wrote about them not helping people. They just point to their grant search - which, as mentioned, is very limited, and not for those who are on low incomes and don't have deg... See more

Rated 1 out of 5 stars

Dizzy staff don't know what they're talking about or what they are doing, even if you are eligible and provide all the paperwork, statements, contracts + evidence they won't do anything with it but i... See more

Company details

  1. Charity
  2. Non-Profit Organization

Information provided by various external sources

Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services – online, by phone and face to face, through partner organisations and our volunteers.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unexspetable charity spent one hr on…

Unexspetable charity spent one hr on the phone they never pick up,also they say they can help when you get the paper work it's another story papers that dont relate to getting any thing disgusting service you should be ashamed.

January 31, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

This organisation is racist against…

This organisation is racist against whites, I have had dealings with this org and they have been obstructive, intrusive and incompetent. I have had to give this organisation free access to my bank account and personal history only to be pushed back, by a "Nigerian" assistant, who appeared only interested in My bank account details.

Their Method of Operation is Unacceptable

October 29, 2018
Unprompted review
Rated 1 out of 5 stars

This organisation is useless.

If you are in financial difficulties, this organisation will not help you. They claim to provide grants etc but this is only possible if you have previously worked in particular jobs.

They claim to help people who cannot afford to live, cannot afford food, but the truth is they are completely useless

June 9, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look