Turned Art Reviews 428

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and its quality, often highlighting how their photos are transformed into beautiful works of art. Many appreciate the ease of the ordering process and the user-friendly experience, from uploading photos to approving proofs. The attention to detail and the quality of materials used are frequently mentioned as exceeding expectations. However, some customers experienced issues with delivery services, noting delays or receiving damaged items. A few people were also dissatisfied with the final product, feeling that it did not resemble artwork or a watercolor painting as advertised, or that the quality was poor.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality, vibrant... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the results, praising... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, secure... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express delight with their... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the straightforward and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have to say really pleased with the end product (good quality and packaged well). We had to make the difficult decision to have our elderly cat put to sleep and I thought this would be a nice way to c... See more

Rated 5 out of 5 stars

So very happy with the results, and nothing is a problem when it comes to tweaking the finished product. I have gifted everything I order and the recipients are so happy. My next order is going to my... See more

Rated 5 out of 5 stars

They always turn my photos into lovely works of art. Communication is very good and they strive to add the little touches. It’s good to get a choice of proofs before deciding. Professionally mounted... See more

Rated 5 out of 5 stars

I ordered a custom portrait of my dogs, Duke and Duchess, from Turned Art and couldn’t be happier with how it turned out! The whole process was very easy. I sent in my photo, chose the watercolor s... See more


Company details

  1. Gift Shop

Written by the company

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

428 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They sent it to the wrong place and…

They sent it to the wrong place and refuse to refund my money. They apparently don’t belong to the BBB or I would have made this complaint there

August 6, 2024
Unprompted review
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Reply from Turned Art

Your order was shipped to the shipping address you provided on the order. Please check your ApplePay account as it might be that it auto filled out of date information.

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Rated 5 out of 5 stars

Capturing an essence!

The artists at Turned Art did an amazing job capturing the spirit of my father who has passed away. I have the painting displayed in my living room and everyone who sees it says it takes their breath away.

June 17, 2024
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Rated 5 out of 5 stars

We absolutely love ours

We absolutely love ours! We will be using them again in the future and would recommend them to anyone. Super helpful in making sure you get exactly what you want! 100/10

June 18, 2024
Rated 5 out of 5 stars

Highly recommend!

I've used Turned Art a couple of times now,& each time I've been so pleased! Love the variety of choices they provide too. Giving your average photos a real edge. Fabulous!

June 18, 2024
Rated 5 out of 5 stars

Excellent Service

The service right at the outset was excellent. Andrew was informative and helpful. The watercolours were even better than I hoped. I will definitely be recommending Turned Art to friends and family as well as using them in the future. Thank you

June 18, 2024
Rated 3 out of 5 stars

Dark blotches on face (I guess from the…

Dark blotches on face (I guess from the process they use to create the watercolor effect) - looks like person has bad rash. Asked to be lightened but it wasn’t.

June 18, 2024
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Reply from Turned Art

I'm sorry to hear that the image revision didn't go far enough in reducing some of the watercolour effects on the faces. We do offer unlimited revisions so that customers can keep asking for further changes until the image is perfect.

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Rated 4 out of 5 stars

Slow

The picture is great, the shipping system is flawed. It took more than 3 weeks to get even tho I expedited the picture.

June 17, 2024
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