Turnkeymaster Reviews 16

I have known and purchased items in well lingerie site since 2018 and the experience has always been great, I am surprised with the high number of bad reviews, I still would recommend to give this company a chance, their products and prices are really good, the issue sometimes could be the delivery times but that’s out of their control directly and by the end it’s worth it 🤷‍♀️

I placed my order in March, received my package in May, due to them not having a specific item I wanted. So I had to change my order around. The package finally comes in and half of my order was missing, I emailed them, letting the know my issue and they said a refund will be issued, after they speak to the warehouse people. They finally contact me telling me what they would give me a refund for and is less, than what they’re supposed to be refunding! Super horrible! The quality was great but it’s too much to deal with.

Chileeeee let’s talk about this horrible company. I placed my order in January before they went on vacation because the site stated if you order before a certain date they will send it. So I’m waiting and waiting and nothing has shipped so I email 2 days after they come back from “holiday” they have no customer service number just an email and it takes days to even receive a response. The package came a month later and pieces were missing so I emailed about they they said a refund will be issued lol I’m guessing in a month as well. The pieces were actually good quality I just hate I had to go through all of this. But I do not recommend.

This the worst of worst when it comes to customer service, and a bunch of liar's ... you pay for your orders and you never get what you pay for and forget about your refund that's a joke. I wish they were in the U.S. I'd get by refund and or the product we ordered. unless your really stupid don't waste time with this company ever...

I have emailed this company about 4xs and have yet to hear back, I am unable to set up my site and I joined 2 weeks ago.

This is a terrible company with the worst customer service. I purchased a site from them on 10/1 and have not been able to set up my site. I have emailed tech support, sales, and message the site. I even message their sister site Wella Intimates to try and get help and at least they responded and gave me a email, to try and help, however I still have gotten no help. I have requested my monies back as I paid for a three month trial. I also found out from my bank that they charged my account 6x. I sent proof of this in a email and have requested that money back as well. with no response. DO NOT USE THIS SITE for your ecommerce, as they are not trustworthy and have poor customer service.

I ordered items from Wella intimate lingerie, which is very cheap and attractive to the eye. the Items took 1 months to arrive while I paid $40 for fast delivery " unbelievable ! When the items finally came, some of them really look nice. however, the quality looks really really cheap and not resistant. One lingerie even broke while I was trying it. plus, the customer services is the worst ever in my life. Absolutely, No communication, not to even let you know that they have shipped your order.

I have been waiting for a refund for two weeks on an order that was cancelled as well as I didn’t receive any goods. So no goods or my money back and the company aren’t responding to me or my bank. This is unprofessional and I suggest don’t order from them.

This was not a good experience for me because they give you information in peices it took me forever to set up my store. When people visit and try to buy anything the site won't let them go forward without creating an account and once you do there is no way to change your password if you forget it. Now no one can purchase anything from my site and Turnkeymaster.com isn't answering my emails so I'm stuck out of a year subscription.
I feel scammed.

The products they sell to you the retailer, are to expensive to make a profit on. As suppliers they don’t sell at supplier costs. Seems like they make the bulk of the profits, while you take the risks with marketing. When they lower their costs, then maybe I’ll consider setting up an online store with them.

I created my first lingerie brand with turnkeymaster.com and I would say that they are real manufacturer who delivered what I want.

Are they even still in business? I have been calling an emailing them about a special they sent me and all of a sudden it is like they fell of the face of the earth

I am new to online business and i find Turnkeymaster had a great range of products to start with and could save a lot of time and work in getting everything started. Customer Service have also been very helpful in assisting me. I am grateful and thankful for the services rendered and the convenience of having almost everything done for me to set up an online store almost immediately.

This is terrible company. Never deal with them. They will just take your money and do nothing.

I purchased the premium plan and paid for one year of service in advance. I like the transparency and simplicity of the pricing. It was exactly what I was looking for starting out in dropshipping with a limited budget. The website is nice and responsive on my Mac and IPhone. The back end is relatively easy to operate and you can add your own photos and texts and even change navigation and banners etc. The staff will be happy to make changes for you from their end as well. I ordered (as a customer through my site) a dress and it arrived within 10 days. I didn't like the packaging and the dress was all balled up and wrinkled when it arrived. It was of low quality for the price. The prices are far from wholesale but I do take into account that Turnkeymaster offers full web support. I mean you can know almost nothing about web development and they will help you. Plus obviously they do all the picking and packing and shipping. If you are good at sales and marketing and social media, you can have a successful start in dropshipping. You can start with this until you are able to get a better dropshipping account and web developers.

BUYER BEWARE they are the turnkey solution for wella lingere lingerie-supplies.com on the front end everything looks great. but once you have subsribed not all as it seems if you change your shipping to free you will see the huge price diffrence extra fast shiiping says 3-5 days and takes up to 14 they charge for china airmail which cost them nothing. they say they will refund for slower shipping but then will mess you about untill they no longer have to refund you. I suspect same goes for poor qaulity clothes I have only ever had 2 products delived to me that seems fine. who knows what they are sending your customers they have been doing this for a long time it is a well known trick send the product tester aka dropshipper You a decent product and send others rubbish, they may well send ok products considering some of there products when taking shipping costs into account are more expensaive then the majority of retailers I would use woocommerce,shopify with a reliable drop shipper over these jokers any day