Tutor LMS Reviews 378

I was completely redoing my site with new Theme and all. The database was not transferring and I needed this update done today. Once TutorLMS office was open I was able to contact a Support Tech and get the database fixed and moved within an hour. My only request would be that the Support Tech once assigned a ticket was able to do a live chat with me instead of a note system back and forth. They are always helpful and knowledgeable.

Srijoni from TutorLMS assisted me quick and with so much patience.
I enjoyed working with her.

Thank you so much!

Srijoni was very helpful, professional assistance and consistence with her work. she is certainly makes the journey easier!

Tutor LMS customer support is the best. Always there to assist.

once I start using tutor LMS I wanted a simple learning management system with an easy interface. for a moment I felt that I made a mistake since I wanted so many features that are not in tutor lms . and for a moment I was ganna cancel my subscription, but I am glad that I spoke with " Laura.g" she guide me through the system and how to apply some features and what to do. by the way, the Guide documentation that were in the tutor LMS was not enghuogh and sometimes they broke my site. I am using wordpress.com, not wordpress.org, and that's why I have some limitations. So Laura.g understood this, and she walked with me step by step until finally I had all that I wanted. She was patient despite how obtrusive I was. Until now, I am very happy with my tutor LMS and I have everything that I need. Thanks Laura!

I always find the team at TutorLMS so friendly, professional and quick. Especially that last qualification is really helpfull when I have an issue I created myself, can't undo or don't know how to solve.

The support team was very helpful in solving all the issues that i was facing.

I recently started using Tutor Pro LMS and needed some help setting up my website. I was lucky enough to get connected with a customer support agent named anim07, and the service was absolutely fantastic!

Not only did he help me install the app and the theme, but he showed incredible patience when we ran into technical roadblocks. My theme wasn't loading properly, and anim07 took the time to dive into my cPanel and adjust several PHP settings until everything worked perfectly.

If you are considering Tutor Pro LMS or are struggling with your setup, I highly recommend reaching out to their support team and asking questions. Huge thank you to anim07 for making a stressful process so easy!

Issues with the guest checkout

I had issues with the guest checkout and asked the helpdesk for support. It took a few days and then the helpdesk got the problem fixed.

This false advertisement.
You cannot do anything with just a click.
Their AI integration is a complete joke.
Their AI agent is not primed at all, it’s not even an AI agent, it’s a glorified integrated AI chat bot that’s so limited in it’s capabilities that it’s completely worthless.
They don’t even know their own code format to import quizzes, you have to manually create everything.
I really wish I could get a refund.

The Laura.g
(Agent) she is very helpfull and she helped me my setup for the checkout with a speedy works done. Thank you so much.

Tutor LMS is a great option for course creators. We were looking for software to host our own courses, and this is the one. Special thanks to Srijoni for all the support we got to solve some issues and keep our brand identity while using the software. 100% recommended.

A good set of features and a fantastic customer support.

The prompt assistance I received made my experience great. The Tutor LMS Team assisted in troubleshooting issues on my website, and gave expert advice. The Team is always ready to help.

I am using Tutor LMS for about three years now. So far, all went pretty well. I am not an expert in webdesign so I had to ask for help from an expert to setup the basic design so that it looks professionally. Now, the courses go very well. The feedback that I am receiving from students is really good - they experience the LMS as professional and helpful tool. Tutor LMS provides the functionalities I need: Zoom integration, self-learning, content drip, quizzes and certificates. Of course there are some customization limitations: I would like to turn of the star-rating, or use the quizzes differently - but at the end there are ways to make it work. From time to time - mostly after updates from wordpress or woo commerce - functionality is lost. Support is usually quick in helping with resolving it. Is tutor LMS a perfect tool: I don't know - for me it's 90% perfect I would say.

Even if it took a while between responses, I am happy about the service I got. It got handled with professionalism and a genuinely friendly attitude. Thank you!

Their customer support was excellent. They were consistently helpful whenever I had an issue. Great work.

Themeum/TutorLMS provide reasonably quick support in a concise, helpful and goal-oriented manner. This is what software support should be like.

Extremely Bad support, they take very long time to reply and when they do, they answer very wrong, really bad support.