Tuuli Stones Reviews 351

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Beautiful stones and nicely packaged, also quick delivery but they are not real so I have them for a while now and this one is turning rose gold (de gold layer is coming off and my neck turns green) t... See more

Company replied

Rated 5 out of 5 stars

My package got lost by the delivery service first but it was super easy to reach out and they send me another order. The crystals are amazing and the packaging is really thoughtful. 10/10 would recomm... See more

Rated 4 out of 5 stars

Great choice of jewelry, so much options! Beautiful stones, with natural shapes and good quality. Except for some discoloration of the part where the stone is attached to (necklace), i'm a very happy... See more

Rated 5 out of 5 stars

I love that everything is packed with such care. It shows that the owner puts a lot of effort into sending out the most beautiful jewelry! Every piece of jewelry is so beautifully made! I’m so happy w... See more

Company details

  1. Lapidary

Written by the company

Tuuli is all about positive energy. Born in Amsterdam with the mission to make crystals available to everyone. We sell beautiful crystal kits, perfect for gifts or to treat yourself with some magic


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

351 reviews

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Rated 5 out of 5 stars

Great

Fast communication, fast shipping and good material:)

January 16, 2026
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Rated 2 out of 5 stars

I am extremely disappointed with this…

I am extremely disappointed with this product. The quality is very poor, especially considering the price.

January 23, 2026
Unprompted review
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Reply from Tuuli Stones

Thank you for your feedback. We’re truly sorry to hear that the product did not meet your expectations. Quality is very important to us, and we would appreciate the opportunity to learn more about your experience. Please contact our customer support at hello@tuulistones.com so we can assist you and find a suitable solution :)

Best regards,
Emma

Rated 5 out of 5 stars

Amazing

Amazing! Always such good care and attention to details! Love coming back to Tuuli for personal items or gifts!

September 30, 2025
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Rated 5 out of 5 stars

Customer friendly

Had a problem with the chain, after contacting through their website a quick solution was offered! Very customer friendly and beautiful products.

August 15, 2025
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Rated 1 out of 5 stars

Haven’t received my package

Haven’t received my package, mailing them isn’t resulting in a solution other than “ is your adress correct”. Bad service, slow replies till nonexistent.

September 4, 2025
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Reply from Tuuli Stones

Hi,

We are truly sorry that your package got lost in the mail. We have already send you an answer by email - but we will of course send you a new package if it can’t be find :)

Have a great day!

Best,
Emma

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Rated 4 out of 5 stars

Beautiful stones, so much to choose from!

Great choice of jewelry, so much options! Beautiful stones, with natural shapes and good quality. Except for some discoloration of the part where the stone is attached to (necklace), i'm a very happy customer. Would def recommend.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely stones, great service!

I have purchased a couple of times and every time it’s been a success! It starts with the beautiful packaging and note, it is all about the personal touch and then the beautiful stones and jewelry settings.
The delivery is fast and without any issues.
I will definitely keep on collecting their products ❤️

May 1, 2025
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Rated 2 out of 5 stars

poorly quality

I am extremely disappointed with this product. The quality is very poor, especially considering the high price. On top of that, I had to pay additional import taxes for Norway, making it even more expensive. I strongly advise against purchasing from this company, as the quality does not justify the cost.

February 21, 2025
Unprompted review
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Reply from Tuuli Stones

Hi Janette,

I think you have reviewed the wrong company since we don’t sell to Norway and never did :), We only ship within the EU. Also we did not find a order connected to you.

Best regards,
Emma

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Rated 1 out of 5 stars

Very poor quality

Very poor quality. The gold coating around the stone chips off. Also smells of cheap copper.

Reached out to customar service and they only asked of I handled it according to their care notes. Confirmed I did and never heard back from them.

Never had such a shitty experience.

February 1, 2025
Unprompted review
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Reply from Tuuli Stones

Hi Rachel,

I am sorry that you had a bad experience with Tuuli & the jewellery. I saw now that your email ended up in the junk folder. Sorry for that - we will get back to you and of course we will offer a free return.

Best regards,
Emma at Tuuli

Rated 5 out of 5 stars

Love and care

I love that everything is packed with such care. It shows that the owner puts a lot of effort into sending out the most beautiful jewelry! Every piece of jewelry is so beautifully made! I’m so happy with my purchases and can’t wait to see what else Tuuli Stones has to offer in the future!

January 22, 2025
Unprompted review
Rated 2 out of 5 stars

Real?

I ordered the normal lapis lazuli necklace but received the heart shaped one. I don't really like the quality. It looks 100% the same as on the pictures but every stone should be unique. It also feels like plastic so I'm not sure if the stone is real. Also when I shine a light through the stone, I can see perfectly through it while that normally should not be possible with lapis lazuli. I do wear it because I think it's cute but I also wear my other lapis lazuli around my neck just to be sure.

January 22, 2025
Unprompted review

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