Tuya Smart Reviews 146

Sent them a help request in the app in April still no response despite several contact attempts, smart robot curtain closer does not work as it is supposed to for UK time, temperature or light intensity.

Big con .!Not working now after a few months ,asking for subscription .Its never worked properly anyway. Stay clear of this doorbell.!

Big con, advertisement sad no monthly fee, now if won’t work unless we subscribe. KEEP AWAY FROM THEM

Worst product ever. Mine is in the garbage.

We saw good reviews so we purchased 2 Tuya Smart video doorbells for the front and back of our house in April. We received the verification code on 16th April. We cannot connect them at all. We waited for our son to come home from the States as he is an experienced Techy. He could not connect the Tuya doorbells either. They are a complete waste of money. He suggested we ring the company. We cannot find a UK action contact number. We want our money back.

I bought 5 AIIAT smart plugs last week. These are well designed with a switch at suitable to use place. Furthermore I bought AIIAT plugs before few years and they were working well and it was easy to setup them.
But now this is the worst purchase ever that I did. These plugs now are useless because they switch off randomly and everyone at different and unpredictable moment. I investigated all the possible reasons including 3th party, voltage fluctuations, timers, smart scenes, Wi-Fi connection stability, wall socket condition, the correctness of the installation, is the phone APP suitable (Tuya Smart and the old Smart Life), etc. But the problem continues to persist which makes these plugs useless. By my opinion this is firmware bug that's why I warned their engineers using the Tuya Smart App FAQ & Feed back menu.
But there is no any action from them. They even didn't contact me by email. Disgusting customer "support" and the worst money spent in my experience as a buyer in the smart market. So I would no longer recommend this company and their smart plugs AIIAT to anyone looking to get something useful for their money.

Crap please don't buy, the so called privileges you get when you buy. Then they change the terms after you buy shocking. Bad bad company can't emphasise anough not to buy.

This thing is a complete pile of s*&t. Bought it and installed it using battery power. Good for first 30 days. After that, within about 90 days it was down to where you were having to charge the batteries almost daily. Called them and they sent me new batteries, that was after they made me delete the app and reinstall it, and reset it. When I installed those batteries, it never even powered back up.

They then sent me a new one. This one we hard wired in. It kept saying it was "ready to pair", after an hour I walked away from it and figured I would just let it sit. I came back after an hour and it had no signal, no nothing. Again, deleted the app and reinstalled it. I tried to reset it and I couldn't even do that. I then crushed the piece of crap in my driveway. Enough is enough.

Wireless door bell.Complete waste of money, will not connect. Go elsewhere.

Camera constantly goes offline and is basically useless. Video is slow to capture images so the images are usually of an empty space.

The doorbell camera itself arrived well packaged and looks the part .that is where it ends the battery life is very bad even in low power mode and forget recording . it will pick up someone at the end of the drive then not pick up the postman walking up the drive. very good if someone rings the bell .but a bit expensive for a door bell .and beware of you want to send it back you have to pay the postage.

Don't trust this scummy company.
The are spying on people using the doorbell cameras and other home servalence equipment. The steal identitys and rack up huge debts and sell Ur information and access to Ur devices

Energy consumption meter

Contacted them asking a simple question...
Is there software to see the results via a PC rather than a mobile phone app...
They couldn't be bothered to reply.
So went elseware...

Do not buy won’t set up ended up throwing it away

Bewildering app. The user guide is too, too complicated. Had it two weeks simply to operate two electric towel rails. I’ve just about given up. Waste of money. Will have the two switches removed and try to find something different

Kanlux with tuya stopped in Home Assistent. No way to restore to working condition. So tuya IoT development stay away from it. Wasting of time.

The device is pants, it's ridiculously hard to set up and doesn't accept standard remote codes. The add remote option needs you to have the remote or it to be on a list that isn't compatible with anything I own.
If I could give it a lower rating I would, will never buy tuya products again, complete waste of time and money.

This company is a disgrace , there App support is terrible, and they do not provide any support for hardware which is controlled by the App. The products themselves are difficult to install, are not stable or reliable. Avoid! Avoid! Avoid!

Tuya has dropped all support for Home Assistant. For the past 6 months Tuya devices through the iot platform of Tuya do not work properly.
Stay away from Tuya devices or Tuya compatible devices if you want to use Home Assistant.
Tuya made a big announcement about officially supporting Home Assistant - yet Github is full of complaints about the states of devices not reported correctly to Home Assistant. Has not been solving anything for the last year. So stay away from this brand if you want to use Home Assistant.

Tuya needs a QR code to add devices, no way of using make and model, these products are rubbish without the ability to name your devices to add.