Layerseven TV Reviews 

257
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional customer support team, noting their helpfulness and prompt communication when resolving setup questions. Consumers are equally impressed by the enormous selection of channels and the reliable streaming performance with minimal buffering. However, some customers also noted frustrating issues with difficult renewal processes and occasional channel freezing or signal loss. A few other people also felt that customer service response times could be unhelpfully slow during periods of unexpected technical downtime. Reviewers additionally mentioned that the interface requires some patience to navigate and learn initially.

What people talk about most

Service

Customers had positive experiences with service, expressing appreciation for the brilliant selection and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and prompt support teams... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything works as... See more

Response time

Clients share ambiguous opinions on response time, as some reviewers experience amazing speed with replies... See more

Subscription

Reviewers mention ambiguous feedback about subscription experiences, noting that initial terms and early... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a bit of anxiety learning the crypto process of crypto purchase as it was my first time. BUT, the streaming service is great and reliable. Additionally, I love the ability to select only what co... See more

Rated 4 out of 5 stars

My experience with Customer support is always a great one. My only concern is the anxiety I feel each month trying to figure out how to pay when the payment systems are so Wonky. Each month I feel lik... See more

Rated 5 out of 5 stars

My previous IPTV provider was "okay" but slow to respond to queries and prone to the occasional freezing. I tried one other and was disappointed then came upon Layerseven in October and have been del... See more

Rated 5 out of 5 stars

only had the service a month, so far so good, I would put this on a par with a iptv provider i have had for years. The difference is this service is cheaper. The only gripe is sorting through the vast... See more



Contact info

3.9

Great

TrustScore 4 out of 5

257 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.9

All reviews

(257)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Never down.
Quality is near perfect.
The customer service is superior. Questions I have had or help needed navigating using the service are ALWAYS answered promptly and courteously.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, excellent support

Great quality, rarely down, excellent discord group for fast support, also support emails are answered quickly. EXCELLENT support team who try their best to help with any issues and are very fair and kind if problems do happen to occur. Recommended !!

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

I literally paid LAYER7 IPTV 100 dollars in…

I literally paid LAYER7 IPTV 100 dollars in bitcoin and they stole it. I have gotten NO RESPONSE , NO LOGIN, NO COMMUNICATION from the at all. OH BUT THEY SURE TOOK MY MONEY> I have left them numerous messages and have not had a single reply. BUYER BEWARE OF THESE THIEFS.

June 19, 2025
Unprompted review
Layerseven TV logo

Reply from Layerseven TV

Are you sure its not layerseveniptv.com <- as that is a scam website impersonating us.

If you still think its us, send us the transaction details on support@layerseven.ai, and I'll personally look into it for you.

Real sorry for any inconvenience, be cautious out there, lots of impersonators.

Rated 5 out of 5 stars

Superb service and quick response time

To whom it may concern.
I was most impressed with the quality of service and the response time. I am somewhere overwhelmed by new technology and I faced this app with some trepidation. The instructions were so simple, they could even be accomplished by a 10 year-old graduate cooking class.

In addition, I sent a note thinking I might need some help, there was an immediate response with an offer to him in anyway necessarily. I was very impressed and look forward to a strong relationship in the days to come.
Sincerely,
Gerry Weiner
The Honourable Gerry Weiner PC

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

More

Aside from the fact that the number of Countries and Channels to choose from is extensive and of high quality, I would rate Customer Support as THE best I’ve experienced anywhere! Add to that the sense of community shared with other customers via Discord is really refreshing!… I’ll be here a while!!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent communication. 5 stars !

Support answers promptly when issues arise (almost never). Highly recommend this service !

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST OF THE BEST IS LAYERSEVEN!…

There are many who offer these services but there is only one BEST! Layerseven IS INDEED THE BEST. From their incredibly reliable service that includes zero buffering to the range of services the only thing that outshines that quality is the quality and professionalism of their incredible team. They are truly what makes this group shine. If you have tried the rest, I suggest you try the best! LAYERSEVEN!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Layer 7 experience

I have had layer7 for 3 months, it's so good I just renewed for 6 mo th with 4 connections great support. Quick response to questions
I've used other suppliers and Layer 7 is by far the best

May 5, 2025
Unprompted review
Rated 4 out of 5 stars

Service is reliable

Service is reliable, communication is excellent. Discord server is attended to and tickets are taken care of quickly. It is affordable.
Less a star because it doesn't have catchup option and because EPG doesn't show the teams that are playing when a sport is on. It will say NHL hockey game, not Toronto vs. Ottawa for example. This creates extra clicking to find the game I want to watch when there are multiple choices. Not a huge deal but other services do provide that.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service / provider

Excellent service / provider. Response time to query generally very prompt unless they have an issue which may be difficult to response. They are informative when they have a hiccup on their side and do offer solutions

May 5, 2025
Unprompted review

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