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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the service, citing issues with channel availability and content reduction, particularly regarding sports and popular networks. They also found the subscription prices to be too high for the value received, especially given the frequent price increases without prior notification. Consumers frequently encountered problems with payment processing, including billing discrepancies and difficulties changing payment methods. Furthermore, the customer service was consistently described as unhelpful and difficult to reach, with many reporting long wait times and unresolved issues.

What people talk about most

Service

Users describe negative interactions with service, citing issues such as continuous charges after... See more

Subscription

People report negative experiences with subscription. Many customers express frustration with unexpected... See more

Price

Clients share negative opinions on price, with many reviewers finding the service overpriced and a "rip-off."... See more

Payment

Reviewers mention negative feedback about payment. Many customers report issues with unexpected charges, such... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report that it is... See more

Based on these reviews

Rated 1 out of 5 stars

Very hard to navigate not user friendly. Didn’t have abc or espn, shows that were supposed to record had a condensed version of what I had recorded. I went back to Hulu . Really strange that during th... See more

Rated 1 out of 5 stars

YouTubeTV is not giving credits even when they reduce service and take away tons of college football options! I bet their CEO is protecting their $$$$$ “bonus” so let customers keep paying for all cha... See more

Rated 1 out of 5 stars

Horrible! I turn on the television and it asks me to confirm my location FOR THE WORLD SERIES, which is not blacked out anywhere. What does it matter whether I live in Burlington VT or Albany NY? I ha... See more

Rated 1 out of 5 stars

This is a terrible product. It is constantly buffering, stopping and losing internet connection. Which is strange because nothing else in my house loses connection. Who cares if it's cheaper than cabl... See more

Rated 3 out of 5 stars

Many Channels including NFL Network which Direct TV Stream charges more for. That’s the positive. The negative? They keep raising their prices without telling the customer. You just see it when you c... See more

Rated 3 out of 5 stars

Nice streaming platform. After several years we dropped Youtube TV. My favorite channels slowly went away. First it was MLB and now ABC and several others. They need to get their act together.

Rated 3 out of 5 stars

I am very sad that i was not able to watch Monday night football on November 3rd 2025. and i am unable to watch anything on abc/7 .Two of my favorite channels taken away because of the feud with disn... See more

Rated 3 out of 5 stars

It’s been pretty good, but these “enjoy the zen” commercials are very annoying. I think I’m going to drop it. Didn’t have those stupid delays with my old provider

Rated 3 out of 5 stars

I the rates but now losing abc Disney ESPN I am very upset and they do not have a live agent to talk too I been with this service for over 4 years but I will never go back to Comcast

Rated 1 out of 5 stars

Hello Mr. Mohan, I hope that this review finds you well. As I have read: “He is a big sports fan and enjoys watching sports-related content and highlights.”; so does my family. If YouTube TV forces u... See more

Rated 1 out of 5 stars

YouTube TV is decent however overpriced and overrated. Also, the billing department is horrible. No one is able to be contacted ever. I’ve tried changing the payment methods on this account and it alw... See more

Rated 1 out of 5 stars

The programs and selection for our wants are perfect but, the platform itself is terrible. It frequently buffers and freezes. So annoying. Plus it is annoying when they give you a laundry list of what... See more

Rated 1 out of 5 stars

The platform itself is a disaster. I have chromecast with google tv, PS5 and a bluray player, all with the Youtube TV app. ALL of them constantly freeze or buffer on my home network. My network is not... See more

Rated 1 out of 5 stars

If there was a way to put less than 1 star I would. YouTube TV charged me the $88 for the base plan on October 29th. On October 30th they dropped ESPN, ABC, Disney, and other affiliated channels. When... See more

Rated 1 out of 5 stars

Im officially done with YouTubeTV. This greedy company is now taking espn and abc away AFTER making everyone sign up for a subscription. They are the worst tv provider I have ever dealt with. They... See more

Rated 1 out of 5 stars

A couple of years ago, we switched to Google TV, and right away, we were getting double-billed on our credit card. Despite hours of trying to recover our $800 in over-billing, I was only able to reco... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. We did a free trial, decided it was nice but not for right now, maybe another time. Ended the trial during the period. They charged us the following 2 months even... See more

Rated 2 out of 5 stars

I am currently a YouTube TV subscriber and I listen to YouTube music. Both do not control the volume levels of their advertisers. YouTube has blown out my mini JBL speakers and YouTube TV has blown... See more

Rated 2 out of 5 stars

I wasted nearly 2 hours trying to redeem the $20 Disney credit while they were in negotiations. Why don't they just knock $20 off everyone's bill who has Disney? Ended up calling their customer serv... See more

Rated 2 out of 5 stars

I subscribed to ytv to record and watch USWNT soccer. I cancelled because EVERY recording buffers stops, starts, and buffers so much that the game is unwatchable. I would rather deal with the commerci... See more

Rated 2 out of 5 stars

We are unable to receive any Disney programing for at least a couple of weeks. They are offering a $20.00 rebate because of this but make it almost impossible to claim it. OK when it works but basical... See more

Rated 2 out of 5 stars

After 2 plus years of subscribing to youtubetv I chose to suspend my membership due to the sudden loss of ABC and Disney owned channels.On January 28,2026 I received a promotional offer from Youtubet... See more

Rated 2 out of 5 stars

Left Hulu due to their high cost for this tv service and it’s ALREADY almost as much as Hulu. Still buffers from time to time. $88.79 a month for 100+ channels. What a rip-off. Just cancelled my subsc... See more

Rated 2 out of 5 stars

Got it for watching college football but they can’t come to an agreement with Disney and now they don’t have ESPN and other channels for watching college football.

Rated 1 out of 5 stars

If there was an option to give a negative star review, I would give a -10. Worst customer service I have ever experienced. Condescending, try to get me to send $499 via Apple Pay, stating it was a dum... See more

Rated 1 out of 5 stars

So disappointing! Youtubetv was the best at one point, and now I hate myself for keeping it. The product itself is good, their business practices and customer service are terrible. I tried to chang... See more

Rated 1 out of 5 stars

YouTube TV charged me 90 some dollars for signing up for a free trial. So that we could watch the Minnesota Vikings game, and we couldn't watch It anyways. Because it wasn't available in the metro are... See more

Rated 1 out of 5 stars

Tv.youtube.com is terrible. It puts ads in everywhere its greedy overlords demand, even when you try to fast forward on recorded content. Very disappointed with the service, you are held captive too... See more

Rated 1 out of 5 stars

When they started having issues with the network negotiations I lost my local channels entirely. I called them several times with most of those calls getting a busy signal or hang ups. Then I got a yo... See more

Rated 1 out of 5 stars

YouTube TV after charging me for another 30 days of service locked my access. Every channel says "Content Not Available". When I called them they said they suspended my account for suspicious activity... See more

Rated 1 out of 5 stars

I am tired of paying $82 a month and not being able to watch all my local sports teams. I just paid $18.99 for a subscription to another streaming app, just so I can watch my local college team in a c... See more

Rated 1 out of 5 stars

YouTube TV continues to lie about cancelling "any time." One may only cancel at the end of your billing period. They will not refund viewing days that were not wanted. They will not even refund the... See more

Rated 1 out of 5 stars

Had the service for 48 minutes. Yes 48 minutes. The interface is horrendous. I added Paramount plus but it didn’t come with lots of Paramount plus shows. Signed up for the 7 day trial and they charged... See more

Rated 1 out of 5 stars

Why in the world can't I sign in to YouTube tv without linking my email to a device and to my phone. I should be able to sign in to the account that I pay for through the device that im using the thin... See more

Rated 1 out of 5 stars

YouTube tv was a great platform for sports but since they changed their agreement with disney they removed all of their channels and are pretty much useless for sports now. If you like sports not wort... See more

Rated 1 out of 5 stars

I have been trying to cancel my “30-day” trial since 3/3/2025 - 3 days after signing up. Every device I use says I don’t have an account, so I can’t use their cancellation instructions. Their phone n... See more

Rated 1 out of 5 stars

I have had YoutubeTV for years and after the recent channel dispute with Disney and being without ESPN, we were told we would receive a $20 bill credit. Well, they never told us how to claim the $20... See more

Rated 1 out of 5 stars

I signed up for a free trial, and cancelled the next day, but was charged for a full month. The reason I cancelled is because the coverage of the game I wanted to watch started 10 minutes late. Naviga... See more

Rated 1 out of 5 stars

Im already paying $83 a month and im still forced to watch more ads than a free TV app like Tubi. I just tried to sign in and it was forcing me to "Try for Free" ESPN sports package. I had no option t... See more

Rated 1 out of 5 stars

YouTubeTV no longer has ESPN or ABC as of 10/31/25. This makes YouTubeTV excessively expensive for its content. With it’s rates consistently rising, YouTubeTV is not a viable alternative.

Rated 1 out of 5 stars

If I could give ZERO stars, I would. Military discount via ID.ME appeared in cart so accepted. When YouTubeTV emailed the bill, it was for full amount. I spoke to service rep who blamed ID.ME even t... See more

Rated 1 out of 5 stars

Good Job YouTube TV, just when I finish paying $400+ dollars on the NFL package. I can’t watch NFL, you Corporate rascals are really getting on my nerves!!!!

Rated 1 out of 5 stars

NFL Ticket is a joke, expensive and you can’t watch all games in nfl ticket they block them even though it’s not on local tv. Never had this issue in 3 years buying it.

Rated 1 out of 5 stars

Stop think selecting if you join and cancel you not using and they continue taking payment no responses no acknowledgements . You have to cancel with bank and start all over again.

Rated 1 out of 5 stars

YouTubeTv shields itself from customer contact better than any company in America. Many issues will arise if you subscribe, but it is 100% impossible to email, call, chat or connect with anything aliv... See more

Rated 1 out of 5 stars

The only reason I gave them a 1 is because I can’t give them a 0! I tried them due to not being able to get NBC ota all of a sudden. They offered 2 months free. That sounded good. Strike 1- my bank a... See more


1.4

Bad

TrustScore 1.5 out of 5

156 reviews

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Rated 1 out of 5 stars

The Tech Stalker Age

Why in the world can't I sign in to YouTube tv without linking my email to a device and to my phone. I should be able to sign in to the account that I pay for through the device that im using the thing on. Im tired of having to link every thing electronic that I own to one freaking tech company so they can get all my information packed and serve me ads and stalk me because everything I do has to be linked. Leave me alone and let me just watch TV that I pay for without harassing me. Even to leave this review I need an email. Its ridiculous.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

OVERPRICED AND OVERRATED

You BOOB TV 82.99 A MONTH???? MAY AS WELL HAVE US BEND OVER! OVERPRICED BY ABOUT 62.99. AVOID THEM AS ALL THEY DO IS RIP!!!!!YOU!!!!! OFF!!!!!!! SIGNAL CUTS OUT 60% OF THE TIME...IF YOU LOKE THAT THEN BON APPETITE!

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

YouTube is a scammers paradise.

YouTube is a scammers paradise.
Don't trust a single advertiser
It is so incredibly bad
It's criminal that they can't protect their visitors better.
I can't imagine the millions being lost every day.
The content is great.

September 13, 2025
Unprompted review
Rated 2 out of 5 stars

Absolutely a money guzzler.

Left Hulu due to their high cost for this tv service and it’s ALREADY almost as much as Hulu. Still buffers from time to time. $88.79 a month for 100+ channels. What a rip-off. Just cancelled my subscription last month. You want cheap affordable TV service? Get SurfTV4Less. Only $35.00 a month for over 700 channels.

August 11, 2025
Unprompted review
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Rated 1 out of 5 stars

HORRIBLE COMPANY

The only reason I gave them a 1 is because I can’t give them a 0! I tried them due to not being able to get NBC ota all of a sudden. They offered 2 months free. That sounded good. Strike 1- my bank account was charged 1 month before I got off their website. Strike 2-all I could get was local news (streamed) the next day. Strike 3-I tried for 4 hours to get a refund that day which did not work on their website. I’ve tried calling them for 3 days and you cannot talk to a customer service representative. This is a HORRIBLE company.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible i bought a monthly…

Terrible i bought a monthly subscription on the 15th and the restricted my account on the 23rd after they attempted to re-charge me for the same service… after talking to representative and there supervisor their fix was to refund and cancel my membership subscription over $8.51 which i was willing to pay.. F U youtube

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

So disappointing

So disappointing! Youtubetv was the best at one point, and now I hate myself for keeping it. The product itself is good, their business practices and customer service are terrible. I tried to change my payment method to a different card which they would not accept. Okay fine, but then they charge the card they don't accept. Trying to contact them for anything is a disaster and takes half the day. Ugh! I hate change but it is clearly inevitable.

August 24, 2025
Unprompted review
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Rated 1 out of 5 stars

NFL Ticket is a joke

NFL Ticket is a joke, expensive and you can’t watch all games in nfl ticket they block them even though it’s not on local tv. Never had this issue in 3 years buying it.

August 15, 2025
Unprompted review
Rated 3 out of 5 stars

Many Channels including NFL Network…

Many Channels including NFL Network which Direct TV Stream charges more for. That’s the positive. The negative? They keep raising their prices without telling the customer. You just see it when you check your bank statement. Oh yeah they want to take money out of your account so they require automatic payments like most TV services. In reality all these TV providers are crooks. Some worse than the others. These guys are somewhere in the middle, for now.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is the worst

Customer service is the worst. They wanted me to add and app. I wouldn't do it just wanted to make my payment took me 45 minutes on the phone and the guy hung up on me for being rude. Don't care it shouldn't be that hard to make a payment

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

TV Restricted After Being Charged For Another 30 Days

YouTube TV after charging me for another 30 days of service locked my access. Every channel says "Content Not Available". When I called them they said they suspended my account for suspicious activity. I pay for unlimited TVs in my home but none can receive TV, not on my phone or computer either since they have locked my account. They said they would have to investigate the issue and I will be without the service I am paying for for 2 weeks! Last I checked it is unlawful to charge for an unreceived service! If this is the way their company operates I dont believe anyone would want to do business with them. I know they can easily push a button and my TV would work again, but they refuse to.

July 26, 2025
Unprompted review
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Rated 1 out of 5 stars

I would give a -10 if that were an option!

If there was an option to give a negative star review, I would give a -10. Worst customer service I have ever experienced. Condescending, try to get me to send $499 via Apple Pay, stating it was a dummy account. Let’s say for the sake of argument that that’s a legit thing. With technology and banking systems the way they are why would I need to do that?? The customer service agent hung up on me after I said absolutely not and stated that it was a specific code to verify my bank account, not an amount coming out of my account. I checked with two people who said that was a legitimate customer service number too.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Constant Technical Issues

The programs and selection for our wants are perfect but, the platform itself is terrible. It frequently buffers and freezes. So annoying. Plus it is annoying when they give you a laundry list of what is wrong other than their inferior platform. We have Disney +, Max, Apple TV and Prime and NEVER have an issue with those. BTW, our internet speed is 400mps. We are currently researching our options and will gladly switch when we settle on one. Also, date of experience? Can't narrow it down to one day Trustpilot.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Customer Service is a Nightmare

If I could give zero stars, I would. We did a free trial, decided it was nice but not for right now, maybe another time. Ended the trial during the period. They charged us the following 2 months even though we cancelled within the timeframe. Talking to customer service has been no help at all, we had to get our credit card company involved. It still isn’t resolved 5 calls later. Even reaching them is impossible. I will NEVER go back to YouTubeTV and will warn everyone who asks.

April 30, 2025
Unprompted review
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Rated 1 out of 5 stars

My subscription lasted about one hour…

My subscription lasted about one hour due to the difficulty in signing on and then finding out that I did not get the free trial or the reduced rate and apparently no refund since one paid your money will not be refunded even if you cancel in less than a day.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Tv.youtube.com is ad-riddled

Tv.youtube.com is terrible. It puts ads in everywhere its greedy overlords demand, even when you try to fast forward on recorded content. Very disappointed with the service, you are held captive too frequently. And, its expensive for what it is. I have had their service for over 20 months, no more!

June 11, 2025
Unprompted review

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