I ordered a personalized book for a first birthday and I’m absolutely delighted with it. The book is beautifully made, the personalization makes it truly special, and the quality is excellent. It’s... See more
Company replied
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See what reviewers are saying
It is very easy to order personalised gifts on webshop. You get email notification for every step of your order. Order has been delivered really quick without any problems. Gift I ordered is high qual... See more
Company replied
Not my first story book I've ordered, certainly won't be my last. It's both easy and fast to customize your stories. The cover is always striking and to the point, the text inside is story appropri... See more
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Everything was great, the package eas well secured, everything turned out as I wanted it. The only thing that could be better is if we could get a confirmation e-mail that our order was accepted since... See more
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Company details
Written by the company
Tvornica snova inovativna je izdavačka kuća personaliziranih knjiga za djecu. U njima vaše dijete može postati glavni junak naših priča, a u svakoj priči možete personalizirati detalje koji će knjigu učiniti baš njihovom. ✨
Contact info
Nova cesta 151, 10000, Zagreb, Croatia
- 01 3535 941
- info@tvornicasnova.hr
- tvornicasnova.hr
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tvornica Snova
Hej,
veseli nas ovo čuti! 🥰 Hvala ti na ukazanom povjerenju i podijeljenom iskustvu. 😊
Reply from Tvornica Snova
Hi,
thank you so much for your words! 💜
Reply from Tvornica Snova
Hi,
we’re so happy to hear that you loved our product and that it arrived quickly! Thanks for sharing your experience with us. 💜
Great and beautiful
October 22, 2025
Reply from Tvornica Snova
Hi,
thank you so much for your lovely words! 💜
Reply from Tvornica Snova
Hej,
tvoje zadovoljstvo nam znači sve - stoga ti iskreno zahvaljujemo na pozitivnom komentaru. 💜
Great product
Everything was great, the package eas well secured, everything turned out as I wanted it. The only thing that could be better is if we could get a confirmation e-mail that our order was accepted since I didnt get any info until it was already sent.
October 3, 2025
Reply from Tvornica Snova
Hey Anamarija,
thank you for your positive review. We’re sorry you didn’t receive the order confirmation email, as it’s normally sent to every customer. In cases where it isn’t received, it’s usually due to a typo made when entering the email address during the order process. We’re sorry you didn’t reach out to us earlier via email so we could check the order and correct the address while it was still possible, but we’re really glad that everything worked out in the end and that the chocolate safely reached you. 😊
Great and original gift
A great keepsake gift that will make both the child and the giver happy. Keep coming up with such special gifts because there are countless occasions and original gifts are becoming increasingly rare.
September 8, 2025
Reply from Tvornica Snova
Dear Temia,
thank you so much for your wonderful words! 💜
We’re truly glad to hear that the book brought joy both to the little one and to you as the giver. ✨ Your encouragement means a lot, and we’ll definitely keep creating unique and meaningful gifts for all those special occasions.
Reply from Tvornica Snova
Thank you so much! 😊 We’re glad you’re happy with both the delivery speed and the product.
Reply from Tvornica Snova
Hej Tamara,
hvala ti puno na pozitivnoj recenziji! 😊
Baš nam je drago da ti se knjiga svidjela i da ti je simpatična. Trudimo se da svaka priča i ilustracija budu posebne i razigrane, kako bi knjiga bila i lijep poklon i uspomena koja se čuva. 🥰
Predivne knjige!
July 18, 2025
Reply from Tvornica Snova
Hej,
baš nam je drago da si zadovoljna knjigama i da ti se sviđaju! 🥰
Reply from Tvornica Snova
Hey,
thank you so much for the feedback. We are very glad to hear that the child was happy and we hope you'll enjoy this book for a long time. 🫶
Super za poklone🥰
May 21, 2025
Reply from Tvornica Snova
Hej,
drago nam je da si prepoznala koliko je personalizirana čokolada posebna za darivanje. Sigurno si iznenadila drage osobe i zasladila im dan. 🥰
Super volim personalizirane stvari
May 21, 2025
Reply from Tvornica Snova
Hej,
hvala ti, baš nam je drago to čuti! 🥰
I mi obožavamo personalizirane poklone i zato ih i stvaramo s puno ljubavi i pažnje.
Fast delivery.
May 16, 2025
Reply from Tvornica Snova
Hey,
we're glad that delivery was fast and everything arrived safely. ☺️
Reply from Tvornica Snova
Hey,
thank you so much — that truly means a lot to us! 💜
We’re so happy to have been part of something special for you.
Reply from Tvornica Snova
Hey,
thank you so much! 😊
We’re glad everything arrived quickly and just as expected – that’s exactly what we aim for.
Appreciate your trust and support! 💜
🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
April 30, 2025
Reply from Tvornica Snova
Hej, hvala ti puno na recenziji. Drago nam je da si zadovoljna. 🥰
10/10 everything perfect
May 5, 2025
Reply from Tvornica Snova
Hey,
Thank you so much! 🙌
We’re thrilled to hear everything was perfect – 10/10 makes our day!
Reply from Tvornica Snova
Hey,
thank you so much! 🍫 We’re thrilled you loved the chocolate package – we put a lot of care into every detail, and it’s wonderful to hear it was worth it!
Hope it brought a big smile! 😊
Reply from Tvornica Snova
Hey Robert,
thank you! 😊 So glad to hear the ordering was smooth and that you’re happy with the product – that’s exactly what we aim for!
Hope to see you again soon!
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