I ordered a personalized book for a first birthday and I’m absolutely delighted with it. The book is beautifully made, the personalization makes it truly special, and the quality is excellent. It’s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is very easy to order personalised gifts on webshop. You get email notification for every step of your order. Order has been delivered really quick without any problems. Gift I ordered is high qual... See more
Company replied
Not my first story book I've ordered, certainly won't be my last. It's both easy and fast to customize your stories. The cover is always striking and to the point, the text inside is story appropri... See more
Company replied
Everything was great, the package eas well secured, everything turned out as I wanted it. The only thing that could be better is if we could get a confirmation e-mail that our order was accepted since... See more
Company replied
Company details
Written by the company
Tvornica snova inovativna je izdavačka kuća personaliziranih knjiga za djecu. U njima vaše dijete može postati glavni junak naših priča, a u svakoj priči možete personalizirati detalje koji će knjigu učiniti baš njihovom. ✨
Contact info
Nova cesta 151, 10000, Zagreb, Croatia
- 01 3535 941
- info@tvornicasnova.hr
- tvornicasnova.hr
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing experience
Amazing experience, everyone are so nice and very helpful! Book is beautiful, just like I wanted to be! Even better... I will buy another one definitely!
May 3, 2022
Reply from Tvornica Snova
Thank you so much! We look forward to your future orders. :)
Everything was great and story is…
Everything was great and story is adorable, my daughter loves it.
May 3, 2022
Reply from Tvornica Snova
Thank you so much! :)
Nice book
Got perfect personalized book for the child. Nice print and great quality, would buy again.
Tnx
May 3, 2022
Reply from Tvornica Snova
Thank you so much.We appreciate your opinion. :)
Great quality, fast shipping
The books were of high quality and made amazing gifts. Shipping was super fast. I am very happy with the order and will be ordering again.
May 3, 2022
Reply from Tvornica Snova
Thank you for your trust. Wer are glad that you like it! :)
Reply from Tvornica Snova
We are glad that you like our books! :)
The best adventure
I ordered multiple times as a present, but my daughters also have each her own book. Both love them..every reading is an adventure over and over again, every time with the same excitement, laughter and joy.
These books are such an amazing present for every child, no matter his or her age. I'll order some more, I'm sure!
Creators are communicative, reliable and always have some new ideas, so I really recommend Tvornica Snova to everyone!
May 3, 2022
Reply from Tvornica Snova
Thank you for your trust. We are glad you like our books and our service! :)
Quick and easy to deal with
Agile and prompt reaction on requests. In time, constructive and qualitative support. Clear instructions and guidelines in different domains always provided which makes communication fluent and cooperation long term sustainable.
May 3, 2022
Reply from Tvornica Snova
We appreciate your opinion. Thank you a lot! :)
Reply from Tvornica Snova
We are very happy to read this. Thank you! :)
Excellent
Excellent. There was a problem with the last page, it was wrongly glued, I contacted and got a new one in couple of days! Excellent customer support & excellent book content. Totally recommended!
May 3, 2022
Reply from Tvornica Snova
Mistakes happen but we are glad we were able to solve the problem. Thank you so much! :)
Fantastic books, great as a gift!
I ordered multiple times, all the books were beautiful, and the people they were given to were absolutely overjoyed and loved the books!
April 28, 2022
Reply from Tvornica Snova
Thank you very much for choosing to give our books to the little ones in your life! :)
Abt book
Untill now i bought 5 or 6 personalizef books and all of them are special on their way… but last one…. It was perfect!! Kako je Aura dosla na svijet 💝
April 27, 2022
Reply from Tvornica Snova
Thank you for such kind words. They made our day! :)
My husband said it was the best present…
My husband said it was the best present he ever got, and I read it to my 2 year old all the time. It is a story about her dad and her even though she doesnt understand the plot so much. The story itsself is not so great but its a great present!
April 26, 2022
Reply from Tvornica Snova
We are grateful for your opinion. Thank you! :)
I am very happy with the book,thank you❤
April 26, 2022
Reply from Tvornica Snova
Thanks for the wonderful words! :)
One of my favorite web shops
This is one of my absolute favorite stores to shop for gifts for kids' birthdays and Christmas. They are creative and different from anything else you can get and their books are of excellent quality.
April 26, 2022
Reply from Tvornica Snova
We are glad that you think that. Thank you so much! :)
Reply from Tvornica Snova
Thanks for the wonderful words! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.