My experience of Tvshop was awful, please be careful! They take your money imminently. I complained as there was no cooling off period to get your money back! The only reason i am rating it 4 sta... See more
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See what reviewers are saying
Tvshop store has the best supervisors in shopping industry that's no lie, especially Marshall who is Escalation Team Supervisor. I had a few downs with my purchase but in the end thanks to supervisor... See more
I didn’t know about the subscription hence I want the refund. However the service I got from the team members was satisfactory since they got to understand my situation and my case regarding the sub... See more
The Customer Service experience is great , they responded to my query very quickly and they were very professional in handling the situation and find a solution .
4.2
Great
161 reviews
Hasn’t replied to negative reviews
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Tvshop store has the best supervisors…
Tvshop store has the best supervisors in shopping industry that's no lie, especially Marshall who is Escalation Team Supervisor. I had a few downs with my purchase but in the end thanks to supervisor my satisfaction rose up gradually. I would definitely purchase from TVshop store.
October 31, 2024
Unprompted review
Good services.
October 25, 2024
Unprompted review
Helped cancel my account immediately
Helped cancel my account immediately
October 17, 2024
Unprompted review
Thanks for the call
October 2, 2024
Unprompted review
Bon service client
September 20, 2024
Unprompted review
The problem is being resolved thank you.
August 13, 2024
Unprompted review
Customers first
A quick positive response with customers’ interest. Well done Claire
August 16, 2024
Unprompted review
Quick to respond and deal with my query
Quick to respond and deal with my query
August 15, 2024
Unprompted review
Zoe was very courteous and helpful
Zoe was very courteous and helpful. Wonderful service
July 17, 2024
Unprompted review
I did not receive the phone l paid for…
I did not receive the phone l paid for and when l queried was not answered. I only received an email last. I did this already. Why again ?
June 20, 2024
Unprompted review
Refund
Tvshop.store great experienced!!!!
Team Sama Escalation thank you!
June 20, 2024
Unprompted review
Lovely helpful Becky thank you so much
Lovely helpful Becky thank you so much
June 2, 2024
Unprompted review
High value of customer support
So appreciated the lengths to which Ray of customer support; went to .. to resolve the issue i had with my subscription/membership and purchases.
May 23, 2024
Unprompted review
Mix up in subscription but resolved…
Mix up in subscription but resolved very fast
December 27, 2023
Unprompted review
Evrething good
May 3, 2024
Unprompted review
Harry was very helpful and dealt with…
Harry was very helpful and dealt with my request effectively and quickly.
Thank you
April 23, 2024
Unprompted review
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