T Wall Garages Reviews 

What can I say about this garage,Tony was a ledgend, we had issues getting our motability car into the country after originally ordering with Hyundai, I went to see tony and he has managed to get us in a car the same week.

Edited: 11/11/2026 @ 11:24

DO NOT BUY THE MG ZS Hybrid +.

It's a bag of NUTS to be blunt!!
I wish, I was more persistent in getting a test drive!
As I wouldn't have purchased this car!!
Iv reported the issues to the garage who are reluctant to have it back until 2nd December, which will be after the 30 Days Consumer Rights Act of 2015 has expired.
I have notified them by telephone and i also had RAC do an independent vehicle check and test drive.
After the RAC report it was deemed UNSAFE and NOT to DRIVE due to gearbox and Hybrid and engine issues.

Faults with the car:

1. High and Over raving of upto 5300rpp.

2. Loss of acceleration when on an incline.

3. Not able to get.upto 30mph on incline in either the 3 driving mode settings.

4. Hybrid motor not engaging petrol engine due to poor calibration.

5. GPS setting show that were driving in either a 50mph or 70mph zone even when in a built up area with 20mph in plain sight.

6. Car doesn't register that key has been removed from car and refuses to lock until I have restarted the car.and turned it back off.

These are issue that have been raised with MG but are reluctant to resolve them in a suitable time.
This car is a 76 plate, and I have had to have the rac out to the car who deemed it not drivable and unsafe.

Just makesure you do your due diligence before using this garage. Quick enough to take your order an money, but when they're is an issue they're hidden away and refuse to take onaboard that there is an issue with the MG ZS Hybrid+.

All I want is a FULL refund and for you to have the UNSAFE Car back! This issue was a fault at sale, as I should not be having issues with a brand new car which only had 11miles on the clock.

Poor customer aftercare.

Please avoid MG at all costs.

Just search MG forum and you will see the issues with this car and model and manufacturer.
Im not the only one suffering these issues.
Save your money amd dont but MG.

Outstanding service from T Wall Garages – Highly recommend Lucy!

I honestly cannot recommend T Wall Garages highly enough, particularly Lucy Whitehouse, who has been absolutely fantastic from start to finish.

I was helping my father purchase a brand-new car, and he was initially very sceptical about buying a vehicle online, especially spending that sort of money without actually seeing the car in person. However, Lucy completely put those worries to bed. She made the entire process feel simple, straightforward and reassuring.

Not only was the car offered at a really competitive price, but the level of customer service was equally impressive. Lucy’s communication, professionalism and willingness to help have been second to none. Nothing was ever too much trouble, and she kept us informed every step of the way. Even arranging delivery was completely hassle-free.

The car has now arrived, and my father is absolutely delighted with both his brand-new car and the service he has received.

A huge thank you to Lucy for making the whole experience such a positive one. She’s a real credit to T Wall Garages, and it’s refreshing to receive such genuinely excellent customer service.

If you’re considering buying a car from T Wall Garages, I wouldn’t hesitate to recommend them. Ask for Lucy – you won’t be disappointed!

Bought our new car from T Wall, a used BMW i3, and received really helpful, friendly guidance from Nick throughout the process. I really valued his knowledge and help - this is our first ev - which was offered without pressure. He also supported us to keep our car charged in a gap between buying the car and having our home chargepoint fitted, which was above and beyond our expectations and hugely appreciated. Many thanks Nick!

Absolutely terrible service. The staff were unhelpful, gave no clear directions, and made me feel lost and disrespected throughout my visit. I would never recommend this dealership, not even for a service, let alone buying a car. Avoid.

I dealt with Simon Green on the purchase of my new Vauxhall Mokka. He was a pleasure to deal with very friendly and knowledgeable. He went the extra mile to make sure everything went smoothly. He is a credit to T Wall. All i can say that if you need to buy a Vauxhall you cannot do any better than speaking to Simon Green.

Dropped in to have a general perusal of what was on offer, even though I wasn’t ready to buy. What a refreshing change from Nick, who realised that I wasn’t going to commit. No pressure, just spot on advice, presented in a relaxed manner. Based on that, I’ll be back and happy to do business with Nick and T Wall. Other dealers should follow suit and see how it’s done! Top marks to all. See you soon.

Bought a new Vauxhall Corsa (my first new car in 9 years) from Simon Green, made the whole process easy to understand and delivery was much quicker than expected - taking delivery in the next few days.

I have just purchased a car from T Wall and Sophie Price provided an outstanding service and support very pleased with the service provided so far

Very happy with the service received from TWall. Lucy was a pleasure to deal with, friendly, knowledgeable and helpful. Looking forward to many years of happy driving in our new MG3…thank you!

I have just taken delivery of my new MG ZS and I must say that the whole expirence of dealing with Lucy at T. Wall was an absolute pleasure. Nothing was too much trouble for her and her patience when dealing with one who is of an older generation trying to understand the modern all-singing, all-dancing motor car, is to be commended. I cannot recommend this dealership and it's staff too highly.

Excellent professional and friendly service from Sophie and Sam, who explained options clearly and spent time to cover all aspects of my purchase. Their personal advice and understanding ensured that I felt confident when I happily drove away my lovely new MG3 Hybrid. Annette Muncie 15th September 2026

Easy communication, could answer questions

Brought a car from them 2 years ago went to trade it in today and found out not only was it an X rental car but knocked a 1/3 0ff the price

I've had many cars in my 63 years from many garages BUT I've never had such a kind caring patient thoughtful knowledgeable sales person like Sophie Price every question answered..from start to finish outstanding customer service from Sophie...SOLD 💯 Thank you Sophie Price 👏 😊T Walls Stourbridge

This was a 5 star experience from start to finish. Well looked after by Sophie Price in sales a very smooth transaction Thank you.
Love the car.

This garage is easy to deal with and have great communication
Sophie was a pleasure do deal with and made the whole experience simple and straightforward

Simon Green went above and beyond. I ordered a Vauxhall Frontera, and Simon just made everything easy. Kept me updated with the order and gave me a demonstration of the vehicle when it arrived.

Had my fifth used car from here great service as usual I was delt with by nick very nice gentleman and very professional no problems strongly recommend

Bought a new van from this garage in October .
Took it back in March as Adblue light wouldn’t go off when adblue was added .
Charged me £160 to look at it at £24 for more adblue as they said I hadn’t added enough.
Had it serviced by a different garage and a light came up saying lane assist not working and was advised it was under manufacturers warranty. Booked it in to T wall today and they advised there was nothing wrong with it but said there was dirt on the camera on the windscreen (not even dirty).
Charged me another £160 to look at it .
I won’t be taking it back again .
They should rename themselves
D. Turpin garages

Had a great experience buying my car with Nick Bellamy, very friendly and helpful, good communication throughout the process. Thank you Nick!