Twentyeight Health Reviews 

992
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful medical staff and responsive customer service team for providing clear answers and making the entire process completely seamless. People deeply appreciate the fast delivery of their prescriptions and the remarkable ease of accessing necessary healthcare services right from home. However, some people mentioned encountering communication hurdles and slow responses when trying to reach customer support. A few reviewers also experienced frustrating delays, unexpected charges, or unhelpful interactions regarding their billing and account management issues. Despite these occasional setbacks, the vast majority remain extremely satisfied with the overall service quality.

What people talk about most

Staff

Reviewers highlight high satisfaction with the staff, frequently praising the medical professionals and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Service

Users describe positive interactions with service, highlighting the quick response times and friendly,... See more

User experience

Customers had positive experiences with user experience, highlighting that the entire process is incredibly... See more

Response time

Clients share positive opinions on response time, noting that reviewers consistently receive fast and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... See more

Company replied

Rated 5 out of 5 stars

finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic fo... See more

Company replied

Rated 5 out of 5 stars

I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using th... See more

Company replied

Rated 5 out of 5 stars

Twentyeight Health has been my go-to supplier for contraceptives for years. They always resolve any issues or questions in a timely manner, and I’ve never gone without a prescription, even when my ins... See more

Company replied


Company details

  1. Women's Health Clinic
  2. Online Pharmacy
  3. Reproductive Health Clinic

Written by the company

High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

992 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(992)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my new birth control I haven't had…

Love my new birth control I haven't had any problems and I love that I can skip periods

July 17, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Jamica,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

THANK YOU FOR THE HELP!!

This is a great way to help with my health and any needs i need , i wanna give a special thanks to Laura for helping me with information i need and the help i was definelty looking for !

May 10, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Emily,

Thanks so much for your kind words — we’re so happy to hear Laura was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

The ability to have my necessary meds…

The ability to have my necessary meds on auto refill. Never have to worry about running out. If I have any concerns, the team is quick to respond and help. Definitely worth the monthly price.

July 9, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Lizzie,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Twentyeight Health is great

Twentyeight Health is great! The response time was super quick and getting my prescription filled was fast and hassle-free." I Will definitely be using them again.

July 6, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Sasha,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Great company

I’ve had a really good experience with TwentyEightHealth. The providers have always listened to my concerns, made me feel heard, and took the time to make sure I was getting the care I needed. Scheduling an appointment was quick and easy, and customer service got back to me in a reasonable amount of time whenever I had questions. Overall, it’s been a convenient option, especially for non-emergency medical care when you don’t want to spend hours waiting at a doctor’s office.

July 9, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Victoria,

Thank you so much for taking the time to share your experience. We're really glad to hear that our Provider Team was able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Always a pleasurable experience

Always a pleasurable experience, super convenient, and the free incentives are wonderful!

July 9, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Jalonda,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Easiest and most accessible way ive…

Easiest and most accessible way ive ever received care all from my couch!!! Amazing nurse & care team and everyone is so eager to help. Amazing service 10/10 recommend. May-Ann is amazing and did an awesome job helping me with my account issue!! Thank you 28Health!

July 7, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Martha,

Thank you so much for taking the time to share your experience. We're really glad to hear that May-Ann from our Customer Care Team was able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

I have always had a wonderful…

Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu who communicated with me and handled a billing issue right away and processed my refund without any hassle. Getting my birth control has been simple and stress-free thanks to their excellent customer service. Highly recommend!

June 30, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Kat,

Thanks so much for your kind words — we’re so happy to hear Ana, Maria, and Marilu were able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Worked with Robbie to get a renewal

Worked with Robbie to get a renewal. I got tons of reminders, which is great because I forget everything, and everything was really easy to do.

July 6, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Meg,

Thanks so much for your kind words — we’re so happy to hear Robbie was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

I love Twentyeight Health <3

I love Twentyeight Health <3

It's an amazing company, they truly care about your well-being and do their best to help you. When I had a delivery issue, Bri came to save the day! I'm very grateful for signing up :)

The customer service is amazing, and the delivery is very discreet.

July 7, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Natalie,

Thanks so much for your kind words — we’re so happy to hear Bri was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Best care ever!!!

I have had such a great experience with TwentyEight Health! The whole process is incredibly convenient, and it’s super nice to get reproductive care and birth control without having to schedule an in-person clinic visit. The medical staff and customer service team are amazing, and they’re always quick to respond, very kind, and always helpful whenever I have any questions. Ms. Lynn is the absolute best, and she makes sure I understand everything. She does follow-ups on all of my medications as well. Highly recommend TwentyEight Health. It’s hands down the best.

July 1, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Madilyn,

Thanks so much for your kind words — we’re so happy to hear our team was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Easy Signup + Quick delivery

So far my experience has been great! The process was smooth and I received my medication quickly from their partnering pharmacy. I ran into a hiccup but Nicole with customer /service support was able to quickly assist in making sure I was all setup right.

June 26, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Timetha,

Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

I would like to Thank Twentyeight…

I would like to Thank Twentyeight Health for such a fast and reliable way being able to obtain birth control and other female reproductive health services. I didn’t have to leave the comfort of my home and it didn’t take long to receive. Thank you so much Shelby Hughes, NP!!!!

June 15, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi there,

Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

This is the first birth control I’ve…

This is the first birth control I’ve ever had and they were so friendly and kind! They got me exactly what I needed and the delivery time is amazing! I’m so glad I found them! Ana is the best!

April 27, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Megan,

Thanks so much for your kind words — we’re so happy to hear Ana was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Great experience with TwentyEight

Great experience with TwentyEight health! Support (especially Christine) was very helpful, and my medication shipped quickly.

June 23, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Sophie,

Thanks so much for your kind words — we’re so happy to hear Christine was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

I used this service just for a birth…

I used this service just for a birth control prescription. I met with the doctor virtually, and it was an overall great experience. Very straightforward, using a birth control I’ve been on for over a decade, so it was easy peasy.

June 22, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Mia,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Very professional very friendly and…

Very professional very friendly and they make sure you understand everything and always are sure to ask if there's any questions or concerns several times which I love that they are so helping it's not a quick visit where people don't care it's quick but they do show care and concern

June 12, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Trin,

Thank you for sharing your experience.

We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Twentyeight Health has been my go-to…

Twentyeight Health has been my go-to supplier for contraceptives for years. They always resolve any issues or questions in a timely manner, and I’ve never gone without a prescription, even when my insurance stopped covering my birth control. I highly recommend. Most recently Ken from the support team helped me resolve an issue I was having with my pharmacy and the quick response was a life saver! 10/10

June 25, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Destiny,

Thank you so much for taking the time to share your experience. We're really glad to hear that Ken from our Customer Care Team was able to help and make things easier for you.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Made everything so easy

Clear Made everything so easy!

June 9, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Wendy,

Thanks so much for your kind words — we’re so happy to hear Clear was able to help.

Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.

Sincerely,
Kelsey (she/her)

Rated 5 out of 5 stars

Clear was very helpful & answered all…

Clear was very helpful & answered all of my questions clearly! Pleasure to work with!

June 18, 2026
Unprompted review
Twentyeight Health logo

Reply from Twentyeight Health

Hi Malysa,

Thank you so much for taking the time to share your experience. We're really glad to hear Clear from our Provider Team was able to help.

At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.

We’re grateful to have you as part of our community and are always here if you need anything.

Sincerely,
Kelsey (she/her)

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