Twentytwoscents Reviews 

2
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

TwentyTwo Scents is a UK-based fragrance sampling and decant service, giving perfume lovers the chance to explore the world's finest scents before committing to a full bottle. We specialise in authentic samples and decants from niche, luxury, and Middle Eastern fragrance houses — including Creed, Clive Christian, Parfums de Marly, Amouage, Lattafa, and many more. Every decant is carefully prepared from genuine, full-size bottles, so you can trust that what you're smelling is the real thing. Our mission is simple: no more blind buys. Fragrance is one of the most personal purchases you can make, and we believe everyone deserves to try before they invest. Whether you're a seasoned collector or just beginning your fragrance journey, our range of 1ml to 30ml samples lets you explore at your own pace. Based in the UK, we offer free delivery on orders over £50 and a curated selection that grows with the market. We're passionate about fragrance and committed to making the niche and luxury world accessible to everyone. Discover your next signature scent with TwentyTwo Scents.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a 10 ml decant of Xerjoff…

I ordered a 10 ml decant of Xerjoff Torino 21 (Order #1173).

I know the real Torino 21 very well. What arrived smells nothing like it. It has the typical thick, synthetic, oily character of cheap “inspired by” / Essence Vault-style fragrance oils that you find in many Arab clone brands. Both my wife and I independently confirmed it is not genuine Xerjoff juice.

When I raised this, the seller (Craig) sent photos of a real bottle and box from the same batch and claimed other people had no issues. Photos of a bottle do not prove what was actually poured into my decant.
I offered to return the product at my own expense for a full refund. He refused, saying he cannot accept opened fragrance.

He then asked me not to leave a negative review because it would damage his small business.

This is unacceptable. If you sell expensive niche decants you must stand behind what you send. Showing a real bottle while delivering something that smells completely different is exactly how trust is destroyed.

I will not buy from TwentyTwo Scents again and I strongly advise others to be extremely careful.

July 29, 2026
Unprompted review
Twentytwoscents logo

Reply from Twentytwoscents

Thank you for taking the time to leave your feedback. I’m sorry to hear that you feel this way.

I take authenticity extremely seriously and only sell 100% genuine fragrances sourced from reputable suppliers. To help address your concerns, I have already provided you with photographs and offered several ways to verify the fragrance’s authenticity, including comparing it side by side with the same fragrance at an authorised retailer or in-store and in person.

I am always happy to work with customers to resolve any genuine concerns, and I believe an objective comparison is the fairest way to establish the authenticity of the product. My priority is providing authentic products and excellent customer service, and I stand behind every item I sell. After looking into this person and other reviews he has left I can see he’s done the same with other companies!!! I would stay clear if he tries to order from you. I think this is a stunt that he pulls to get free fragrances!

If you would still like to discuss this further, I remain happy to assist and find a fair resolution.

Advertisement
Rated 5 out of 5 stars

I'm surprised there are no reviews here…

I'm surprised there are no reviews here for this amazing small company who decant authentic high-end fragrances for those of us wanting to test first before splashing out large amounts of money. My first order came promptly, and most importantly, was authentic, as I had the original but bought what I thought was an original on Ebay. In the last two weeks I've placed another 4 orders, 1 sample pack with about 7 scents, 1 small amount of a conventionally priced scent and 2 high end in the largest decant. Those last two were based on the sample they "scent" me so they know how gain repeat custom. I'm very pleased with all aspects of my interaction with them.

July 18, 2026
Unprompted review
Twentytwoscents logo

Reply from Twentytwoscents

Thank you Marcel for you honest reviews and valued custom.

You are always welcome at TwentyTwo Scents.

Hope you enjoyed the free samples 😃

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look