The pointy heels I ordered were far more beautiful than the picture displayed. I loved them I went and ordered 2 more in different colors. Price is reasonable and the order came w a discount code that... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love the boots I ordered but they were a little large. (Ordered 8.5 but needed 8. I usually wear either size, depending on the brand) I emailed requesting an exchange and Denise replied quickly with m... See more
Company replied
Totally wicked footwear is one of my all time favorite online shoe stores. Dee the owner is amazing. She has some of the baddest shoes only for the baddies. It’s always my first stop. She ships almos... See more
So happy I chose to try a new shop! I usually order from my go to spots but a pair I wanted has been out of stock and I wasn’t able to find it anywhere. I wasn’t sure what to expect, but they had the... See more
Company details
Written by the company
Thank you for your interest in Totally Wicked Footwear. We sell a wide variety of High Heel fashion shoes and boots from designer marketers Come Back Soon To See New Footwear we are adding to our inventory. Family owned business since 2005 We also sell on eBay (check out our feedback) Our warehouse is located in Fillmore NY and we carry a wide variety of designer style affordable brands Our Pleaser line is shipped directly from the Pleaser warehouse out of CA and we use Fed Ex to ship those item. ~PLEASE NOTE~ We do not track Pleaser inventory. We include all sizes and colors. If item is out of stock you will be notified and a refund sent upon your approval! If you have concerns PLEASE CONTACT US BEFORE you place your order. International buyers have a 7 day wait for shipping as we have to order the products into our warehouse for us to ship. THANK YOU FOR SHOPPING WITH US! Yougogirl@rochester.rr.com All of our other brands are kept in house and shipped directly out of NY using USPS Priority Mail If you have any questions or concerns do not hesitate to ask we will help in any way we can. Denise@twf.shoes 585-300-9099
Contact info
11264 MILLS MILLS RD, 14735, Fillmore, United States
- 5853009099
- yougogirl@rochester.rr.com
- twf.shoes
4.6
Excellent
132 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
I have not received yet
March 20, 2026
Reply from Totally Wicked Footwear
You just ordered the 23rd of March? Its only been 3 days? The delivery date is March 30th? Why would you give a 1 star review? You did not choose overnight shipping!
Gorgeous heels w discount code
The pointy heels I ordered were far more beautiful than the picture displayed. I loved them I went and ordered 2 more in different colors. Price is reasonable and the order came w a discount code that I used on my next purchase.
February 27, 2026
Reply from Totally Wicked Footwear
Thank you so much. Very pleased you love your choices
Reply from Totally Wicked Footwear
Thank you so much.
Timely delivery
My boots were delivered on time for the event in perfect condition. Outstanding service. Thank you so much Denise it was a pleasure doing business with you.
January 30, 2026
Reply from Totally Wicked Footwear
Thank you so much. Very pleased you got them on time
Advertisement
Great Product and Customer Service
Love the boots I ordered but they were a little large. (Ordered 8.5 but needed 8. I usually wear either size, depending on the brand) I emailed requesting an exchange and Denise replied quickly with my return/exchange ticket set up. Quick and easy purchase, shipping and great customer service!
January 26, 2026
Reply from Totally Wicked Footwear
Thank you so much.
Cute shoes at great prices
Cute shoes at great prices, super fast shipping! Thank you!
December 20, 2025
Reply from Totally Wicked Footwear
Thank you so much.
Great selection!
They have a good return policy, site is easy to use and they are super quick to ship from their site or off of Poshmark! Highly recommended
December 12, 2025
Reply from Totally Wicked Footwear
Thank you so much.
Reply from Totally Wicked Footwear
Thank you so much.
Advertisement
Needed to exchange for a bigger size
Needed to exchange for a bigger size, they took care of it crazy fast and had the new size to me in no time.
November 17, 2025
Reply from Totally Wicked Footwear
Thank you so much.
Reply from Totally Wicked Footwear
Thank you so much.
Great customer service
Great customer service! I send an email and they responded within 10 hours!! they were really kind and solved my problem really fast!!
October 24, 2025
Reply from Totally Wicked Footwear
Thank you so much.
Advertisement
Fast a quick delivery and great diss…
Fast a quick delivery and great diss ount also would buy agian
October 1, 2025
Reply from Totally Wicked Footwear
Thank you so much.
Reply from Totally Wicked Footwear
Thank you so much.
Reply from Totally Wicked Footwear
Thank you so much.
Advertisement
So happy I chose to try a new shop
So happy I chose to try a new shop! I usually order from my go to spots but a pair I wanted has been out of stock and I wasn’t able to find it anywhere. I wasn’t sure what to expect, but they had the boots at a reasonable price, had their shipping expectations directly on the website and delivered faster than expected. Appreciated the discreet shipping as well.
February 3, 2025
I’m only giving them 1 star but let me…
I’m only giving them 1 star but let me say I wouldn’t order anything from them! They took my money saying they had my size! I was looking so forward to receiving my order and checked on tracking and it said “Order Cancelled “. Then says out of size! Ridiculous!!! If your out update your site! I’m super update because this was a gift!
November 15, 2024
Unprompted review
I love my new pair of boots
I love my new pair of boots, The quality is AWESOME & so SEXY!!!! Thanks
October 26, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.