Twinklin Reviews 

3
TrustScore 3 out of 5

3.1

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Company details

  1. Cleaning Service
  2. Carpet Cleaning Service
  3. Cleaners
  4. House Cleaning Service
  5. Window Cleaning Service

Written by the company

Twinklin helps you book trusted, rated cleaners with clear pricing, secure payments, and a smoother way to manage your cleaning. Choose a cleaner, pick a time that works for you, and keep track of your booking from your phone. Twinklin is built for transparency, reliability, and a better experience for both customers and cleaning professionals. With Twinklin you can: •⁠ ⁠Find rated cleaners near you •⁠ ⁠Book cleaning at a time that suits you •⁠ ⁠Pay securely in the app •⁠ ⁠Manage bookings and updates in one place •⁠ ⁠See clearer information before and after your booking Twinklin is designed to make cleaning simpler, more reliable, and easier to trust.


Contact info

3.1

Average

TrustScore 3 out of 5

3 reviews

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1-star

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3.1

All reviews

(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Cleaners dont want to clean

when the cleaner doesnt want to do the job you agreed with her in person on the first booking, the customer gets the cleaning cancelled last minute and told that they tried to engage the cleaner privately when both bookings were made on their app! Be weary of the cleaners!

September 9, 2026
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Rated 5 out of 5 stars

Very professional and highly recommended

I have used Twinklin now for a couple on months booking different cleaners and I have been impressed by how professional and respectful they have been. Both the app and the website work seamlessly and the the customer support is amazing! I would definitely recommend Twinklin and want to thank them for bringing a great solution. It's 2026 and this was long overdue.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST the CLEANERS and this COMPANY

I made a booking three times with Twinklin and yet my third booking was cancelled because the cleaner, Victoria, told the business i attempted to engage cleaners directly. All bookings were done via the Twinklin app/website. The app is not clear and when I asked the cleaner to give an estimate of how long she needs to finish the remaining job and to clean windows inside and out, she said 4 hours so I booked her for 4 hours through the Twinklin website and the business even acknowledged that I have made a further third booking with them, but the night before the cleaning was due, Victoria the cleaner started messaging me on whatsapp that the windows will be extra - warning - once you find a good cleaner and you want to rebook them through the system, they will try to get extra money out of you by adding new charges and if they do not want to do the cleaning when you refuse to pay, the cleaner will try to frame you - do not trust this company and their cleaners if you do multiple bookings!

The cleaners will try to get extra money once they see that you are willing to do a second booking with them and then when you refuse to pay more than the hours the cleaner estimated, they will cancel and tell the company you tried to independently engage them even if you have booked through the system! STAY AWAY!

September 11, 2026
Unprompted review

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