Twistperfumes Reviews 29

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their amazing scents, which are often described as long-lasting, elegant, and fresh. Many people appreciate the affordability, noting that they can acquire high-quality perfumes at a fraction of the price of original brands. The packaging and inclusion of complimentary testers also contribute to a positive customer experience. However, some customers were not happy with the quality of certain fragrances, describing them as flat, synthetic, or not lasting as long as expected. A few other people also felt that customer service had declined, mentioning slow responses and issues with resolving problems like incorrect samples.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the products, highlighting their... See more

Price

Clients share positive opinions on price, consistently highlighting the great value and affordability of... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and great... See more

Based on these reviews

Rated 5 out of 5 stars

Found the exact scent I was looking for without having to pay an arm and a leg for! Same quality without the hefty price tag. This brand has all the qualities anyone would look for. Comes in great pac... See more

Rated 5 out of 5 stars

I work at a beauty Salon and I get asked from other stylists and my customers what am I wearing because I smell soo good. My clients have even purchased Twist perfumes. It lasts literally all day so... See more

Rated 5 out of 5 stars

I’ve tried three perfumes from Twist and honestly liked all of them. Each scent stands out in its own way, all have that same clean, balanced feel that’s easy to wear.

Rated 5 out of 5 stars

It is the best perfume I’ve ever used. I always get compliments whenever I wear it. Exact replica of the original one for a fraction of the price. I highly recommend it.


4.0

Great

TrustScore 4 out of 5

29 reviews

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Rated 5 out of 5 stars

Lots of Compliments

I work at a beauty Salon and I get asked from other stylists and my customers what am I wearing because I smell soo good.
My clients have even purchased Twist perfumes. It lasts literally all day so it's long wear. I feel so feminine when wearing this perfume. I have recommended Twist perfume to friends and Clients.

June 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Love their products and customer service!

Love their perfumes and diffusers. I have a different diffuser scent in each bathroom and I’ve gifted their products to friends and family. The scents are beautifully balanced- elegant, long lasting and unique and most importantly- affordable! When I had an issue with an order, their customer service team handled it so well that I will continue to support this small business! It’s rare to find a high quality product and great customer service!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Such a great product

Such a great product! The products smell exactly the same as the original, without paying the extra money. And received the product on time. Thank you!!

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Probably my favorite new find.

I told my friend her Santal 33 smelled amazing, which can run up to $350, and she casually said she was actually wearing Twist No. 60 for $35. I ordered it immediately on Amazon and I’ve bought 10 since. Total game changer.

I’ve told all my girlfriends and now they’re obsessed too. The scent lasts a really long time and smells so on point. Honestly unreal for the price.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Never received order -no response

Purchased 8 items as gifts during their Black Friday sale. It’s Xmas eve and never received anything, even a email asking how I liked the box!!! What box…I have nothing and they admit to not even sending it because one is back ordered. One of 8? Send the other 7, contact me, give me some options? No response at all. So disappointing. Use caution when buying from this company.

November 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Have sent multiple emails regarding my…

Have sent multiple emails regarding my order placed over a month ago that I have not yet received. I do understand it’s a busy time of year, but the fact that I have sent multiple emails and no one has emailed or contacted me back, at all. Completely ignoring me. And I’m being polite and respectful in my email inquiries- I paid for a product I was supposed to have for my family holiday celebrations (which I did no have). Very disappointed, the poor customer service unfortunately negates any quality the perfume may have.

November 26, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointing Quality and Even Worse Policies

I gave Twist a fair chance with their “Buy 2, Get 2” deal, and it was a disappointment from start to finish. Most of the fragrances smelled flat, synthetic, and cheap — more like the bargain-bin “If you like X, you’ll love Y” drugstore knockoffs than actual dupes. One scent in particular was so harsh and hollow that even my own homemade blends smelled more balanced and sophisticated.

What really pushed me over the edge was their return policy. Twist refused to accept a return because my order was part of a promotion — even though I offered to send all the bottles back and pay restocking fees for each one. Their explanation was that I was “benefiting from the promotion,” which makes zero sense when they’d be getting everything back anyway.

Between the poor fragrance quality and the illogical, customer-unfriendly policies, I can’t recommend Twist. There are far better dupe houses that deliver real depth and craftsmanship — and who actually stand behind their products. I won’t be purchasing from Twist again.

December 1, 2025
Unprompted review
Rated 2 out of 5 stars

Unfortunately they provide ZERO support

I bought my first bottle on Amazon a year ago. I really liked it so I decided to buy from them directly this time, to support a small business. BIG mistake. I had an issue with the order and needed to return, which the online return form accepted. However, I did not get a return label for more than a week, despite me emailing twice and commenting on their social media. I understand if they're busy, but a response would have been nice! Anyways, after calling my bank to get Twist's phone number, they finally answered and sent me the return label. I quickly packaged it and sent it off! The tracking said it was delivered 8 days ago. To this day, I have not received a refund nor an email confirmation that my return was received. Again, I understand if they're going through a rough patch or just busy, but ANY communication would have been appreciated. Instead, I get nothing back from them. Do not recommend.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Elegant

Elegant, fresh, and feminine!
I absolutely love.

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Twist perfumes never cease to impress

Twist perfumes never cease to impress! I have been using them ever since the first time I tried, the quality is amazing, the scent so fresh and lasts so long without the kind that gives you headaches. I also love their packaging and mini samples :) it’s a steal for this price!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Finally found the winner of all perfumes dupes!

Found the exact scent I was looking for without having to pay an arm and a leg for! Same quality without the hefty price tag. This brand has all the qualities anyone would look for. Comes in great packaging, complimentary tester included, scent lasts super long, after sale customer service is great if you ever need to ask them anything, all this at a super affordable price!

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing Scents

Amazing scents, super long-lasting and better than the dupes.
Fast delivery, luxurious packaging and most importantly the best customer service I’ve dealt with.
Will definitely repurchase.
highly recommended.

November 5, 2025
Unprompted review

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