TW Suspension Tech Reviews 

272
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, professionalism, and extensive technical knowledge. Many people appreciate the clear communication, with detailed breakdowns of services and costs, and regular updates throughout the process. The quality of the products and the work carried out, particularly on suspension systems, is frequently described as excellent, transforming their bikes' performance. Reviewers also commend the fast and prompt delivery service, often receiving their items much earlier than expected. The overall efficiency and quick turnaround times are consistently mentioned as key strengths, even for last-minute requests.

What people talk about most

Service

People report positive experiences with service, consistently highlighting excellent communication, helpful... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the significant... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, knowledge,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and swift delivery... See more

Quality

Customers consistently note positive experiences with quality, highlighting that their bikes feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

I recently contacted TW Suspension Tech to enquire about servicing and setting up the front and rear Ohlins shocks on my BMW. I contacted them initially by e-mail and received a prompt and personal r... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Found TW Suspension online

Found TW Suspension online, emailed a query and the team called me to discuss my requirements.

Excellent Tech knowledge and very polite discussion with TW Team member.

Will definitely use TW Suspension again with future build projects.

October 27, 2025
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Rated 5 out of 5 stars

Great overall!

Great communication and a great knowledge. Great work and adequately timed. Very good receipt of his works and what has been done to your suspension. Seriously reccomended.

October 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Teut provides an amazing service

Teut provides an amazing service, and you can see how much he cares about the work he provides. I had my 04 Fireblade in for a full suspension service, and upgraded springs. Super happy with the work. And he makes a cracking brew!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Rear shock cures Honda’s terrible suspension.

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remote adjustment which covers with and without pillion weight & luggage. The change took a full day due to Honda’s design (vertical top mount) under petrol tank ,rear wheel and exhaust all removed and fairing & side panels ,seat.remote adjuster fits on original mount with new plate.

August 8, 2025
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Rated 5 out of 5 stars

Excellent customer service and great communication

Placed an order for a spring (which the website stated would arrive in 4-6 weeks) and had a call the next day to let me know that the part was ordered and mentioned the small wait again to make sure i was aware.
Excellent customer service and great communication, 10/10!

August 8, 2025
Rated 5 out of 5 stars

Top notch ordering experience

Great advice on springing and oil. Kept me in the loop on shipping, and delivered promptly. Also, good friendly people to speak to. Happy to have given them a little bit of business.

July 22, 2025
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Rated 5 out of 5 stars

Great service

Teut is great to deal with always very polite and informative and is clearly very good at his work.
I'd recommend him to anyone looking have their suspension serviced/setup.

June 25, 2025
Rated 5 out of 5 stars

Fantastic service and turnaround

Fantastic service and response from the Tw suspension team. From start to finish the service was carried out quickly and returned to me Ahead of the scheduled date. With top quality service and knowledge of suspension and a good price to match… no mater how busy his calendar is he still took time to answer and show me anything I asked.
Highly recommend them and will be taking both bikes back for a rider/bike set up soon. Very happy

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Ninja 1000SX Suspension Tuning

Teut set up the suspension on my Ninja 1000SX today and it’s a completely different bike. Precise, stable and predictable. Cornering and turn in improved massively with handling at speed on dry and wet surfaces spot on. Really friendly and would highly recommend.

June 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Top Shelf

I’ve had a few experiences with Teut and TW, and every single one has been exceptional. These guys really know their stuff when it comes to suspension tuning, and their professionalism and expertise shine through in everything they do.

What really sets them apart is how approachable they are. No matter how basic or detailed my questions were, they always took the time to explain everything clearly and patiently. It’s clear they’re passionate about their work and genuinely care about getting the best results for their clients.

I wouldn’t trust anyone else with my suspension on all my bikes.

If you’re considering a suspension tune-up, do yourself a favor and go to Teut and TW. You won’t be disappointed.

June 2, 2025
Unprompted review

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