TW Tools Reviews 102

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Product was exactly as described very good service will definitely order from them again

Rated 5 out of 5 stars

What can I say everything went smoothly! First time seeing and using this company. Im well happy I had found it was looking for the boddingtons junior hacksaw and I was shocked to how cheap they were... See more

Company replied

Rated 5 out of 5 stars

All items from order delivered quickly, great product the boddington screwdrivers. Only one thing I would improve is the internet shop as is very slow and it freezes at times, and makes you give up y... See more

Rated 4 out of 5 stars

4 star as when i placed the order online even though i received confirmation etc didn't receive the goods. Called up and somehow it got misplaced. But finally sorted and received in 2 days of the conv... See more

Company replied

Company details

  1. Tool Store
  2. Construction Equipment Supplier
  3. Hardware Store
  4. Janitorial Equipment Supplier
  5. Tool Manufacturer
  6. Tool Wholesaler

Written by the company

TW Engineering is a privately owned business, based in the UK and supplies tooling solutions nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not Recieved product

Have Not Recieved product despite emailing to ask for update. I have now been refunded and a apology email

May 24, 2025
TW Tools logo

Reply from TW Tools

Hi Nick, We are very sorry you wasn't happy with your experience. We did try to contact you a few time via telephone and left you a voice message to update you on the status of your order and the delay with the product. We hope to see you again in the future. :)

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