Tyg.se Reviews 

I paid 30kr for delivery for “free” samples so that I could feel the material of what I wanted to order as I needed more than 10m of material to do what I needed to do! However, upon placing my order there was no confirmation email about the delivery of my samples instead and a 30kr “discount” for my actual next order…. It’s not even a discount, that’s a refund. Please name it as such…. I can’t check the status of my order as I DONT have a confirmation email. Now I’m still waiting for my samples…. And waiting for an answer from tyg.se!!!! Will not be using their website anymore…. And how can KLARNA even do business with them when there are plenty of other people with similar problems…..

Absolutely no customer service. My order hasn’t arrived.

Impossible to contact them. Sent an email to ask why my order hasn't arrived yet and got an answer "We don't have time to answer all the emails". Then why would you have a customer service?

Great and fast help from Customer Service when things go wrong. Received a defect product, got fast response and a solution from tyg.se
Will definitely order from them again.

When I read the reviews on your Facebook page I was scared as hell. I tried to communicate with you about my order but you didn’t respond. Today only three days late my order arrived and I can finally breath. The order was just what I expected!

Sorry for my reaction!

Best regards, Johanna

Terrible costumer support! Ordered fabric two month ago and still haven’t received it. No explanation on why the delay is happening and when the fabrics will arrive yet the website animates purchase with discount after discount but nobody is receiving their orders.

Easy to order, shipping was smooth. Products were just as described. :-)

Always gor my fabric fast and they are of good quality. But the proces are very very high

Quick delivery, products were exactly as described, good fabric descriptions to help you pick out exactly what you need. Will be ordering more things for future sewing.

Very fast delivery! Super satisfied with this shop :)

Very good product.
Very fast delivery. Good price.
Cood customer communication.
Highly recommend.

I like the quality and range of selection offered. Also that each fabric is color matched with a thread, lining, and interfacing choice. This is very helpful when buying online.

terrible customer service, no reaction from their site when I highlighted that they have sent me items for free (well, I should be happy but wanted to make sure that I don't get a bill at a later stage). No gratitude, nothing.
Well, the quality of the fabrics is very good and as described.

I generally like to shop here because there is a big selection of sewing related items and competitive prices. The shipping within Europe also manageable.
I gave 4 and not 5 stars to this shop because I had a problem with one of my orders before and was not happy with how it was handled by the customer service. Eventually I needed to buy the items elsewhere.
But, I probably will be buying more from this shop or attempt at least and recommend to others because they sell good quality goods. And I had no problem with my last order. All fabrics I ordered came with tags stating fibers content and care guides.

I've emailed them, called them, written on facebook and there is NO WAY to get in contact with them

Excellent service and fast delivery! The products match exactly the description/images!

I bought many times and the products are great. But the customers service is horrible!! They simply ignore you, i have never gotten an answer. I need to return products and I have some questions about it. I sent lots of emails and try to contact by the website, Nothing. Zero answer. They don'tanby social media either. I'm pretty disappointed. If you wanna buy in that store be aware you might have many problems if, for example, you don't receive the correct products or if you need to return them.

I bought from them many times but now I need to doa returning and 0 feedback from customers service. They simply don't answer. I think what happens if you have a problem as wrong products or delay. You might never get your products. Pretty disappointed!!

Big assortment, but 0 services. I chose them because of a g delivery time, but in fact my order is already a week late, and still God knows when it will come...
Is it that hard to send your clients an email with additional Info about a delay? “Hello, we know we said it will be on 9 of April, but we have some problems and approximately it will come 20th.” that would be enough instead of pretending that nothing happened.
Will do my best to find another store