Tyreleader.co.uk Reviews 

28,810
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 593 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally low market prices, outstanding product availability, and impressively fast delivery times across multiple orders. People consistently note that the online ordering platform is entirely straightforward, making daily purchases very quick, simple, and convenient. However, some people mentioned that tracking information was often missing or simply not straightforward during transit. Consumers also experienced occasional delivery delays or encountered unexpected communication hurdles with courier services regarding their pending parcels. Others noted that delivery drivers occasionally left packages without signatures or even delivered items to completely incorrect street locations.

What people talk about most

Delivery service

Consumers find delivery_service to be prompt and reliable, with many highlighting fast shipping times and... See more

Price

Users describe positive interactions with price, frequently highlighting great rates and unbeatable value... See more

Product

People report ambiguous experiences with product quality and orders. Many customers praise the great prices,... See more

Service

Customers had positive experiences with service, noting fast delivery and great value for money. Reviewers... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The price was great but communication not so great. The tyre tracking info not provided and the delivery man just left it on the front porch without a signature.

Rated 4 out of 5 stars

Excellent website and great prices. Did have a minor issue with delivery of the 2 tyres, they got separated and were delivered 5 days apart Otherwise all good.

Rated 4 out of 5 stars

Good product, quick delivery. Unfortunately, courier delivered tyres to a wrong address - was at home, no delivery, no email notification of delivery or update! Receiver came to inform me on the 3rd... See more

Rated 4 out of 5 stars

Delivery was very quick and price was good. Would be 5 stars if price was cheaper and if delivery notification had been given before the day of delivery.


Company details

  1. Tire Shop

About Tyreleader.co.uk

Written by the company

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Contact info

4.2

Great

TrustScore 4 out of 5

29K reviews

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4.2

All reviews

(28,810)

574 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 3 tyres from them and had them…

Ordered 3 tyres from them and had them sent to my chosen fitting centre, I was patient waiting a week and only 1 tyre was delivered, I disputed this and was told to wait a little longer, waited nearly 2 weeks still no sign of missing tyres, was left with no option but to purchase tyres from Blackcircles, which arrived and where fitted within the week. I raised that i now wanted a refund for my tyres which still hadn't all arrived and at this point it's 3 weeks from purchase. I was then told they would need to follow the process as the claim is now with APC the courier. I then receive email telling me the one and only delivered tyre would need returning and would I like them to arrange this, I said yes. I've cheased my refund but now I'm being told all 3 tyres have now arrived and they seem to be washing there hands of the situation. Have sent me a from to fill which cannot be filled on word, absolute joke, customer service only reply with thank you for your patience. DONT MAKE THE SAME MISTAKE I DID PEOPLE, pay the extra. I currently talking to the garage they are supposed to be at and if they are there I will collect and sell them on.😡

April 3, 2026
Unprompted review
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We are sorry to read about this experience and fully understand your frustration after the long delay, the conflicting delivery information, and the difficulty with the form.

As your claim is already open, we are escalating it internally and asking our service after-sales team to prioritise it. They will verify the situation with the courier and the fitting centre, including whether the missing tyres were actually delivered and the status of the return request for the tyre already received.

We also note your comment about the form not being usable and will ask the team to provide a workable alternative if needed.

Thank you for bringing this to our attention. Feedback like yours helps us review and improve the way these cases are handled.

Rated 2 out of 5 stars

Steven

Tyres came, left them in the middle of the drive rang the bell and left. 4 tyres ordered only three left in the drive went running out the front but driver had gone. Fourth tyre came 2 days later and again left in middle of the drive rang the bell and left. Just glad I was home.

January 25, 2026
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We’re sorry for this delivery experience and thank you for your feedback.

A shipment can sometimes be split into several parcels due to transport constraints, but leaving the tyres in the middle of your drive without your specific authorization is not normal. This will need to be raised with the carrier.

If you have not already done so, please open a ticket with our after-sales service so our team can investigate these two deliveries and take the appropriate action internally. Your comments are valuable and help us improve our service.

Rated 1 out of 5 stars

Order number 32405558

Order number 32405558
I ordered 2 tyres on 8th April ordered wrong size. I e mailed within 5 minutes to correct my order and was told I could not cancel the order but not to accept delivery. Tyres were delivered to my address and left at my front door. Delivery driver phoned me to tell me had delivered them I told him I was not accepting them and he came back and collected them, by that time I was home. I have since sent five e mails asking for a refund which have been ignored. Do not use this company

April 8, 2026
Unprompted review
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We are sorry to read about your experience with order 32405558.

A parcel being left at your door after you had already reported that you would not accept it is not normal, even if it was later collected again. We will also have this point checked with the carrier.

As you have already contacted us several times, your claim will be prioritised internally so our service après-vente can verify the return trace and give you an update as quickly as possible regarding the appropriate next steps.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, exceptional delivery time - ordered Wednesday late afternoon, arrived Thursday morning.

Couldn't ask for any better to be fair 👍🏼

April 29, 2026
Rated 1 out of 5 stars

STILL no response to my original ticket…

STILL no response to my original ticket even after being told It will be re opened and looked into!! Shocking customer service!! Will be taking this further. Stay far away from this company. Their warranty is a SCAM! They think they hold the power to close your ticket, staff are very arrogant and fail to uphold their warranty and close your ticket with no escalation process. STAY FAR AWAY from this company. Horrible customer service. Quick to take your money yet leave you stranded when failing to uphold their tyre warranty whilst giving you a run around. Reported to Trading Standards

April 20, 2026
Unprompted review
Tyreleader.co.uk logo

Reply from Tyreleader.co.uk

We are sorry to read about your experience and the lack of follow-up on your existing ticket.

As your request has already been opened, we will have it prioritised internally so our after-sales team can review your warranty claim promptly and provide you with a clear update. We also take your comments about the communication and handling of your case very seriously.

Our site complies with the consumer protection rules applicable in the countries where we operate, and these are set out in our terms and conditions. In any case, your situation will be checked carefully by the relevant team.

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