Ubereats Reviews 10

Dear Uber Support,

My name is Gabriel Vieira Galvan, and I am a driver-partner with Uber. I am experiencing a serious issue with receiving my payment.

I have already updated my bank account details correctly and submitted the required documents several days ago. However, the Uber Driver app continues to display the following message:

“Account needs attention. Updated information is unavailable right now. Please check back later to see if there’s more to do before you can receive payments.”

At the moment, I have a balance of €350.49 that I am unable to cash out, even after following all recommended procedures:

Updating my bank account information

Submitting all necessary documentation

Reinstalling the Uber Driver app

Contacting support with no resolution

I urgently request that this situation be resolved. If there is a manual hold or any pending issue on my account, please provide a clear explanation. If needed, I also request that this case be escalated to the Payments Team.

I am available to provide any additional information required. I look forward to an urgent response and a definitive solution.

Sincerely,

Gabriel Vieira Galvan

there is 0 chance to speak with someone if you have a problem I have been charged €24.50 for my order with KFC Rogier #8CD99, That never arrived I have place 20 complains in the Help session No communication from Ubereats you complain with KFC and they said are not responsible. Honest is a total scamm since you have no support

still waiting for customer service to respond back
driver came to my door with all my meal drenched in soda drink he apologised and said: you have to complain with uber because its not my fault 🙄 short story we had no meal the order later got classified as failed to deliver, we still waiting for a refund… customer service sucks in Nederlands

Terrible company with terrible service. Monopolizing Canada. Should be ashamed of their way of conduct. If you can, choose another company.