Ucan car credit Reviews 

482
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and friendly staff members who go above and beyond to make the entire financing process wonderfully smooth, welcoming, and entirely stress-free. People genuinely appreciate the warm atmosphere, thoughtful refreshments, and exceptionally clear communication provided when purchasing a new vehicle. Some reviewers were not happy with unexpected vehicle mechanical problems or feeling heavily pressured by sales representatives during their visit. Others also mentioned deeply frustrating experiences regarding sudden financing declines after receiving reassuring initial updates from the company. A few individuals felt that certain deposit situations and communication methods lacked the necessary professionalism and fairness.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Service

Reviewers express great satisfaction with the service, highlighting professional staff and swift finance... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, welcoming,... See more

Product

Reviewers highlight positive aspects of product, noting that cars are presented in excellent condition and... See more

User experience

Clients share positive opinions on user experience, highlighting how friendly staff and a relaxing atmosphere... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... See more

Company replied

Rated 5 out of 5 stars

Went in straight after work without any paperwork due to the time. Managed to get everything sorted just from images I had on my phone. Staff were polite and very helpful the whole time managed t... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing customer service by Ryan in the Wigan branch. Understood what financial situation I was in and got me an amazing deal and worked together to get me back on the road same day! Couldn... See more

Company replied

Rated 5 out of 5 stars

Umar Ben and Gary really helped me today to get me new car finance, I absolutely love it!! So happy with it, talked me through any questions I had, made me feel comfatable I can’t recommend you guys e... See more

Company replied


Company details

  1. Car Dealer

Written by the company

ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(482)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service from Start to Finish! ⭐⭐⭐⭐⭐

I had a fantastic experience with Ucancarcredit from start to finish. Amber and Ben were incredibly welcoming, friendly, and professional, making me feel comfortable from the moment I arrived.

It quickly became clear that they were experts in their field. They took the time to understand exactly what I was looking for and helped me find the right car with a payment plan that suited my budget perfectly. At no point did I feel pressured or overwhelmed.

The whole process was smooth, straightforward, and completely stress-free. The relaxed atmosphere and excellent communication throughout made what can often be an anxious experience genuinely enjoyable.

I would highly recommend Ucancarcredit, especially Amber and Ben, to anyone looking for a professional, honest, and customer-focused service. Thank you both for making the whole experience such a positive one!

June 27, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Shaun. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Advertisement
Rated 5 out of 5 stars

Ben as per usual amazing guy 2 cars in…

Ben as per usual amazing guy 2 cars in and never let me down won’t use anywhere else, friendly faces everytime you walk in the shop and always goes above and beyond dude needs a raise !!!!

June 25, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Victoria. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Wonderful place with amazing people!!

This the second time I have bought a car from Ucan. Unfortunately the first car ended up in an accident and I was struggling to secure finance for the second time.
With the help of Amber Henry I finally managed to get back on the road after 6 months of being without a car. She is an amazing lady whose heart is genuinely set on getting you the car you deserve!

A warm friendly welcome and refreshments offered.
The place is a lovely environment with nice comfy seats and relaxing music to keep you feeling at ease.

Amber, I cannot thank you enough for all
Of your hard work and dedication. You are truly a remarkable person who goes above and beyond for your customers!

Thank you. I will definitely be buying my next car from here :)

June 20, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Hayley. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Amber - 10/10 experience

me and my boyfriend came in earlier this week to look at getting our first finance car. amber supported us with the process, she made everything so easy and stress free and was so friendly the entire time which made a huge impact on our experience! cannot thank amber enough for her support and we look forward to coming back in two years to upgrade ! absolute credit to the company in our opinion
fallon & george

June 18, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Fallon. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, staff super helpful and explained everything well, would return next time

June 16, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Advertisement
Rated 5 out of 5 stars

I cannot recommend Amber and the team…

I cannot recommend Amber and the team at UCan Car Credit highly enough. From start to finish, the level of customer service I received was outstanding.

Amber was absolutely fantastic throughout the entire process. She was incredibly helpful, reassuring, and professional, taking the time to answer every question I had and keeping me informed every step of the way. She went above and beyond, making numerous calls on my behalf and working tirelessly to ensure everything progressed as smoothly as possible.

I’d also like to thank Lewis and Ben, who were both extremely helpful and supportive throughout. The whole team worked together to make the experience stress-free and straightforward, and nothing ever seemed too much trouble.

What stood out most was the genuine care and dedication shown by everyone involved. Their patience, communication, and commitment to helping me secure the best outcome were second to none.

A huge thank you to Amber, Lewis, Ben, and the entire team at UCan Car Credit. I would highly recommend them to anyone looking for car finance assistance – truly first-class service from start to finish.

June 13, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Kelly. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Top service all the way through helped…

Top service all the way through helped us get into a car thanks Ben j

June 12, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Connor. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

These guys are amazing Ross amazing…

These guys are amazing Ross amazing service needed a car for my son and they made sure of that everything was easy I can’t thank Ross enough they make you feel welcome I would recommend anyone to go there I’ve had bad experience from Nissan dealership and would never use them again I wish I knew about UCAN car credit before they are a great little business and run the mile for there customers to have a great experience

June 2, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Zahida. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Ben j

Ben, Nathan and Lewis at Hyde ucan were so helpful on my application. From the time I applied communication was swift and fast, and helped me get a good deal on my new car. I would definitely recommend them.

June 8, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Nyasha. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Advertisement
Rated 5 out of 5 stars

Car Purchase

I had an excellent experience purchasing my car today. From start to finish, the whole process was straightforward, professional, and completely stress-free. The team were friendly, knowledgeable, and took the time to answer all my questions without any pressure.

A special thank you to Ben J, who went above and beyond to make sure everything was sorted and that I was happy with my purchase.

I'm absolutely delighted with my new car and couldn't recommend this dealership and finance team highly enough. Thank you again!

June 6, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Louise. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Kia Sportage…Ucan Hyde store

I recently purchased a Kia Sportage from this garage and had a fantastic experience from start to finish. The entire process was smooth, professional, and stress-free.

A special thanks to Ben J, who provided exceptional customer service throughout. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. His honesty and professionalism made me feel confident in my purchase.

The Kia Sportage was presented in excellent condition and exactly as described. Ben J ensured everything was handled efficiently, making the whole buying experience straightforward and enjoyable.

I’m extremely pleased with both the car and the service I received. I would highly recommend this garage to anyone looking for a quality vehicle and a trustworthy, customer-focused team. Thanks again to Ben J and everyone involved!

May 23, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Anthony. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Umar this has been a good experience…

Umar this has been a good experience purchasing this car. You've done your best to prepare all the documents and everything else.
Thank you I plan to use this car with all the care.

June 2, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Edwin. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Umar this is the second time I have…

Umar this is the second time I have come to get a new car and wouldn't go anywhere else really polite very friendly and very good and explaining things over and very helpful

June 1, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Sorcha. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Advertisement
Rated 5 out of 5 stars

Very good customer service

Very good customer service
Very friendly and willing to listen
Amber makes a cracking coffee
Would definitely use again

May 23, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review jonathan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Great salesman Ryan looked after me all…

Great salesman Ryan looked after me all the way through the process

May 4, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Valerie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Dealt with these guys today and am…

Dealt with these guys today and am extremely impressed, very swift service from Amber at ucan.. was in and driving away in my new to me car within a short period of time, very professional work from the sales team from start to finish,

AMBER... THANK YOU

April 28, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Sam. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Advertisement
Rated 5 out of 5 stars

Car Finance

Umar was incredible helpful in helping me source and drive away with my new car. The guys at UCAN were very professional and able to give me the best deal on my car finance. Would definitely recommend!!

April 25, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

Saleswoman Amber is the best

Saleswoman Amber is the best, the whole team in Manchester is great they are welcoming
Amber explained the whole procedure for me and helped me get the best deal and I’m thankful to her
Thank you so much guys

April 21, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Tertius. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

Rated 5 out of 5 stars

What a nice fella he was Ryan you where…

What a nice fella he was Ryan you where amazing went through everything even when I didn't understand he made everything clear what a guy wish every sales fella could be like you keep up the good work Ry :)

April 18, 2026
Unprompted review
Ucan car credit logo

Reply from Ucan car credit

Thank you for your lovely review Tee. Ucan Car Credit Cars appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look