What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... See more
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Review summary
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Went in straight after work without any paperwork due to the time. Managed to get everything sorted just from images I had on my phone. Staff were polite and very helpful the whole time managed t... See more
Company replied
Absolutely amazing customer service by Ryan in the Wigan branch. Understood what financial situation I was in and got me an amazing deal and worked together to get me back on the road same day! Couldn... See more
Company replied
Umar Ben and Gary really helped me today to get me new car finance, I absolutely love it!! So happy with it, talked me through any questions I had, made me feel comfatable I can’t recommend you guys e... See more
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Company details
Written by the company
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
Contact info
Circular Garage, Poolstock, WN3 5DU, Wigan, United Kingdom
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4.6
Excellent
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
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Umar very well presented and would…
Umar very well presented and would recommend
May 5, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Ian. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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Be very careful with this seller.
do not trust these people,they will tell you a pack of mistruths when selling you a vehicle. I recently bought a vehicle from them that was supposedly serviced(it hadn't been touched(needed a new battery from the off as the stop start system wouldn't function as the voltage of battery was too low11.9 volts and so was in a fail safe mode), front pads were seized on 1 side each, there's a lot more to it which I won't put here, but always follow that old adage of "buyer beware", fortunately I have the skill set required to sort the issues that happened. Complaints procedure is a white wash where they tell you to use the supplied warranty, no warranty would ever be honoured for worn out service parts, honestly I will never ever deal with this company again and would recommend everyone has the vehicle they're purchasing independently assessed if you haven't got the skills to put things right.
The one thing I will say for them is that they were helpful in delivering the vehicle I wanted to their dealer closer to where I lived.
Ask yourself this question, if a seller won't even put a battery on a vehicle or have it serviced/checked properly, do you want to do business with them?.
My biggest concern which I pointed out to them was if someone had bought a car from them and knew nothing about cars, they would have taken as gospel that a service had been done as it was fully stamped up in the service history, they wouldn't have known about the brakes(until it was possibly too late), there are reputable dealers out there that will actually do all these things to ensure the car you buy is road worthy, I spent nearly 9.5k on a vehicle with full service history and in good condition.
Please please please heed my warning. Use a reputable dealer or at least have your vehicle checked by an independent company or mechanic. It's not worth the risk. This review hasn't been written to be horrible, just an honest review of my experience. They didn't even bother coming back to me with their response to my formal complaint, I had to contact the director who initially responded to my complaint.
March 31, 2025
Unprompted review
Big thanks to the Hyde branch
Big thanks to the Hyde branch. Thank you Lewis, Nathan, Alex and Leyton. Great lads and they secured me a nice car. I will use Ucan again for my next car. They can even get certain cars for returning customers.
April 15, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Lewis. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar & Ross have been so helpful today…
Umar & Ross have been so helpful today with helping me getting a new car!
They are amazing here, so respectful and help as much as they can!!
Recommended them 100%
April 15, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Olivia. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Brilliant service from start to finish
Brilliant service from start to finish. Nathan was such a great help.
April 5, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Layton. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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I was struggling finding a vehicle…
I was struggling finding a vehicle because of my credit score didn't expect to get one the lads were awesome really friendly made me feel welcome I strongly recommend using Ucan brill!!!!!! Nice 1 Alex, Jordan , Lewis
March 22, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Scott. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Absolute superstars
Jordan has been absolute superstar and explained everything as well as help me complete the paperwork. I cannot write a review as outstanding as this company is. 100% recommend anyone to use them for your car credit. Well done to all the team
March 18, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Anita. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing
This is our 5th car from u-can , amazing service from Lewis and Nathan,super happy with our new car you went above and beyond thanks so much, we will definitely be back!!!
March 15, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Kurt. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing experience
Chanice helped me all the way with getting a car on finance and was absolute amazing even after I got turned away.. and was able to drive away in a new car the same day couldn’t fault her at all
March 7, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Jord. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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This is my second car from Ucan
This is my second car from Ucan, couldn't be more grateful for the help I've received from Nathan and the team and I'm ecstatic with my new car. I'd highly recommend UCAN
February 20, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Alan. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amazing service Nathan was an amazing…
Amazing service Nathan was an amazing help and give us a lift home after shutting hours would definitely recommend
February 13, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Mia. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Very pleased with James and Alex at The…
Very pleased with James and Alex at The Hyde site. Sorted my car out despite being refused elsewhere. True meaning of finance specialists. Great service! Would highly recommend. Will be back.
February 12, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review . Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Great, efficient customer service
I rang ucan on the Monday they asked me which car I wanted. They said we should have 2 cars for you to see, so we went on Saturday instead of 2 there was 3 cars to choose from we were spoilt for choice! But the one we got was a SEAT LEON BLUE really beautiful went for a test drive and credit went through straight away,car was delivered to us on the following Monday! Quick service efficient and good sales people. Omar and Reiss did the paperwork. So do highly recommend them! Were going again for a second car!
THANK YOU BOTH.
January 20, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Sukbinder. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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The sale guy Ben is brilliant help me…
The sale guy Ben is brilliant help me with all my requests. Get a nice car end of the day.
February 1, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Very satisfied very polite highly…
Very satisfied very polite highly recommend this place be back soons I want another.
January 31, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review James. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Highly recommend Umar for great service…
Highly recommend Umar for great service has sorted 4 cars for me and my family.
January 30, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar has helped our family finance 5…
Umar has helped our family finance 5 cars over the last 4 years. Very professional, reliable and informative service. Would highly recommend. Thankyou.
January 30, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Jennie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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Umar was amazing and great help got us…
Umar was amazing and great help got us a car within a day and drove away in two never thought I could be driving a car like what I have now all thanks to umar from ucan
January 28, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Waseem. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Excellent support
Struggled with many dealerships to get finance due to already owing an existing one. Ben and umar went above and beyond to get me accepted and find me the car I wanted and answered any questions I had. Highly recommend
January 28, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Demi. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar Great Service nothing was too much…
Umar Great Service nothing was too much trouble as normal I wouldn’t go anywhere else
Outstanding can’t recommend these guys enough above and beyond each and every time
Keep it up guys
January 27, 2025
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Tiziana. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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