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Rated 1 out of 5 stars

I had to give 1 star in order to give feedback, otherwise it would have been zero. I too, ordered a pop up igloo /tent, after a fashion received Polaroid Sunglasses! (Still unwrapped). Realised sen... See more

Rated 1 out of 5 stars

Ordered a bubble tent beginning of May, received a cheap pair of sunglasses today. I wasn’t surprised as I was expecting a toothbrush or something ridiculous, there was a little hope that I was goin... See more

Rated 1 out of 5 stars

Shocking... I ordered the bubble tent - received the portable towel. I wonder if my complaint and request for refund will actually be responded to? I really do hope it's a genuine mistake and the c... See more

Rated 5 out of 5 stars

I just got an instant refund from PayPal after receiving my small pink towel instead of pop up gazebo this afternoon, I bet these scammers have made a lot of money off people who didn't pay with PayPa... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

SCAM please do not fall for it!

I too stupidly fell for the pop up tent offer and in the end received a pink portable towel they called it, but was a tea towel! I complained numerous times and they did respond to all emails, offering me low % refund and kept increasing it each time and that I could keep the towel and give it as a gift to family or friend and pay just for the shipping as this was who they blamed it on! They knew exactly what they were doing as most people would just give up after a while, but luckily I paid via Paypal who were excellent and refunded my account immediately after i escalated the claim!

June 19, 2021
Unprompted review
Rated 1 out of 5 stars

Pop Up Tent, Sunglasses instead!

I had to give 1 star in order to give feedback, otherwise it would have been zero.
I too, ordered a pop up igloo /tent, after a fashion received Polaroid Sunglasses! (Still unwrapped). Realised sent from Chengzu!!
Have asked for refund, but apparently still in "customs".
I too annoyed been scammed, leave this "company" well alone!

June 11, 2021
Unprompted review
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Rated 1 out of 5 stars

SCAM

SCAM! 5 weeks ago I ordered a bubble tent and haven’t even received a scabby little towel! Lessons learnt!

Revolting low life company stealing money from people. I won’t be ordering from China ever again as always get ripped off!!!

June 4, 2021
Unprompted review
Rated 1 out of 5 stars

Disreputable company

Terrible company.
I Bought a pop up tent from...... They took the funds immediately. 3 weeks later I asked why it had not been delivered yet .... they said ‘be patient madam, it’s on its way’
I was Following tracking a week later I saw that the tent had been delivered and SIGNED for. I told the company that this was not true. The told me to ask my local postal distribution office. I did this.
I told them that our house is never empty , we have 2 sheepdogs and the local postman lives next door and other then us there is no one for 1K. The parcel could not have been delivered here without our knowledge.
They asked for the name and address of my distribution office and postman (I gave his first name )
Within hours they then said that they were not responsible for the parcel as it was clearly marked as delivered and had been signed for.
After, maybe 8 more emails they offered 15% refund .... the best they were able to do because they had lost their goods and postage costs !
After 5 more emails 20% the best they were able to do !! Then 25% !! Etc;
Enough !
I recorded a complaint with PayPal and the mail order company reimbursed me in full within the hour .
A final warning. On checking , this company trades under quite a few other name.
AKA .
(I’m not allowed to write the other names, sorry)
You need to check the company address right at the end to see that they are indeed the same people.

June 3, 2021
Unprompted review
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Rated 1 out of 5 stars

too good to be true

too good to be true

When they same things are too good to be true they usually are. I many others invested my hard earnt cash to some bubble tents and have received a rubbish towel. Just hope I can get my money back.

June 2, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking..

Shocking... I ordered the bubble tent - received the portable towel. I wonder if my complaint and request for refund will actually be responded to?
I really do hope it's a genuine mistake and the company will either honour my order (send me the item I actually ordered) or give me a full refund.
There seems to be a growing number of unhappy customers on this thread all with the same complaint.

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

Does the bubble tent exist???

Stupidly ordered a bubble tent and received a "portable" pink towel!!! Realised very quickly after ordering that it was in all likelihood a scam but insult added to injury when the magic and very expensive towel was received. Do not do business with this company. Would give them zero if I could.

June 1, 2021
Unprompted review
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Rated 1 out of 5 stars

Avoid

Ordered a bubble tent beginning of May, received a cheap pair of sunglasses today.
I wasn’t surprised as I was expecting a toothbrush or something ridiculous, there was a little hope that I was going to be wrong.
Complete scam, if it isn’t then I will change my review, don’t hold your breath.

May 29, 2021
Unprompted review
Rated 1 out of 5 stars

Dodgy site

I, too had ordered the bubble tent, company took money immediately. Haven't received anything in post and it's over 3 weeks now. No response from the company after email queries. They need to start explaining this...

May 25, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered the pop up bubble tent and 4…

Ordered the pop up bubble tent and 4 weeks later received a beanie hat! Tried emailing and received an email from postmaster saying unable to deliver the email as the company are doing maintenance work on their site!

May 25, 2021
Unprompted review
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Rated 1 out of 5 stars

Total scam

Total scam
Don’t order anything from this company
Ordered outdoor bubble tent but received a pair of sunglasses 🕶 instead. Shipping time is ridiculous waited over 4 weeks.
Will be reporting this company .

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

Scam??

Unfortunately I also ordered an outdoor bubble tent over 4 weeks ago and today received a small green towel!! Why? Where is my bubble tent? Have emailed the company at various times. Have received some replies bur do wonder if I will ever receive the goods I ordered?

May 23, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Do not be taken in by their advert for bubble tents.
Took my payment and a month later I receive a scabby little towel.

May 22, 2021
Unprompted review

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