Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more
Company replied
We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more
Company replied
I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more
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Company details
Written by the company
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Contact info
40 Regent Road, LE1 6YJ, Leicester, United Kingdom
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4.7
Excellent
420 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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very helpful staff
May 27, 2026
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Easy to deal with & you always get…
Easy to deal with & you always get through to a real person. Bhavesh has been so helpful.
May 27, 2026
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with Bhavesh.
Best wishes from the UCR team!
Be careful before locking in a 'Great Deal'
Highly advise anyone to look into the contracts they offer with AI.
a young man rang up my company and said they deal on behalf of Yu Energy so i thought they were Yu energy before i asked who they were calling on behalf of.
He then went on to congratulate me that i had a great deal ahead of me with no standing charge! the offer they sent me after scanned by AI would have cost £1000 more than my current plan per year, locked on on a 3 year deal giving them a £1300 commission. after telling them it was a bad deal they sent a better offer but the experience of the initial offer has scorned me from UCR Consultants.
the gentleman was very friendly and im sure is only doing what he is told to do by the company but the offer was an insult and what sounded good on the phone was an 'instant red flag' to AI.
UCR offer great deals... for themselves
Furthermore after leaving this review i received a phone call from the gentleman saying they are threatening his job due to this review. A horrible thing to do! don't deal with this company, they obviously do not care for their staff!
May 11, 2026
Unprompted review
Reply from UCR Consultants
Thank you for taking the time to leave a review.
We take all customer feedback seriously and investigate every concern raised. However, despite making several requests for information that would allow us to identify your account and investigate the issues you've described, we have not received any response.
As we have been unable to verify your identity or locate any record that matches this experience, we are unable to confirm that this review relates to a genuine interaction with our business.
We categorically reject any suggestion that our staff are encouraged to mislead customers or that an employee's job would be threatened because of a customer review. These claims do not reflect our policies or values.
If you are a genuine customer, we would welcome the opportunity to investigate your concerns fully. Please contact us directly with your business name, postcode and telephone number or any other details that will help us locate your account so we can review the matter thoroughly and respond appropriately.
Best wishes from the UCR team
Great Service from Kiran
Great Service from Kiran. So friendly helpful and professional. Exceptional service, secured a price for our business premises.
Would definitely recommend.
April 30, 2026
Unprompted review
Reply from UCR Consultants
We’re so pleased to hear that Kiran was helpful, professional and gave a good service. We’ll be sure to pass on your kind comments — they’ll be greatly appreciated.
Best wishes from the UCR team
Very helpful staff who follow through…
Very helpful staff who follow through with all that needs doing.
April 30, 2026
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Easy communication and clear pricing
Easy communication and clear pricing. Didn't feel I was being sold to.
April 30, 2026
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Great service
Service from Maya to a high standard. She is always very helpful & attentive
April 16, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
The help was very professional
March 27, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Excellent service
March 2, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Helpful friendly customer focused
Helpful, friendly, easy to communicate with a knowledgeable thank you
March 6, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
very professional
very professional, polite and caring staff, who went the extra mile to ensure you fully understood what you were agreeing too
March 6, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Happy to deal with UCR
Your representative has always been courteous and polite and seem to have our best interest as heart. It is good to have a named person looking after our account, we trust that this will continue going forward.
March 6, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Very Helpful colin
February 18, 2026
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
thank you
thank you
Jay has looked after our utility bills for the last 14 years and is always a step ahead, which is fantastic, as I really don't have to get involved and can rely on him getting us a good deal at the right time. One headache less : )
February 10, 2026
Reply from UCR Consultants
We’re delighted to hear that Jay has consistently taken the stress out of managing your utility bills and ensured you secure the right deals at the right time. That’s exactly the level of proactive service we aim to provide.
We truly appreciate your continued trust and support.
Best wishes from the UCR team
Reply from UCR Consultants
We’re so pleased to hear that Jasnit Wadhera was helpful, informative, and friendly throughout your experience. We’ll be sure to pass on your kind comments — they’ll be greatly appreciated.
Best wishes from the UCR team
Reply from UCR Consultants
We’re delighted to hear you found the process proactive and smooth — that’s exactly what we aim to deliver for every client. We appreciate you taking the time to share your experience.
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
i am still waiting for an urgent call…
i am still waiting for an urgent call back re my new contract
February 10, 2026
Reply from UCR Consultants
We have called and the agent has spoken to you, hope the call was to your satisfaction. If you can kindly update your review.
Best wishes from the UCR team
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