Banner for Udora

Udora Reviews 404

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 346 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often highlighting its efficiency and the helpfulness of the staff. Many appreciate the fast delivery and the care taken with orders, including personalized touches like sweet notes and photo confirmations before delivery. People also praise the quality and freshness of the products, noting that items often match their online descriptions. However, some people were dissatisfied with certain aspects of their experience. Issues occasionally arose with delivery times, with orders arriving outside of the promised window or at the wrong location. A few customers also reported receiving products that differed significantly from what was pictured online, citing discrepancies in size, quality, or the overall arrangement of flowers. There were also instances where items like postcards or chocolates were missing from orders, and some found the handwriting on greeting cards to be poor.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment, citing... See more

Delivery service

People report ambiguous experiences with delivery services. Many customers praise fast and on-time... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the excellent quality of flowers,... See more

Order

Users describe ambiguous interactions with order experiences. While some customers found the ordering process... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery done at wrong location at 1st attempt. But 2nd delivery was arranged free of charge and recepient has recieved flowers 2 days later than requires. In any case surprice was spoiled which m... See more

Company replied

Rated 4 out of 5 stars

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... See more

Company replied

Rated 4 out of 5 stars

We had a small issue with our initial order, but the team handled it absolutely professionally. They quickly acknowledged their mistake and immediately sent us fresh roses. Thank you for your fast s... See more

Company replied

Rated 4 out of 5 stars

The flowers were like the picture,so nice,but the time of the flower delivery was not accurate it came way later than the time given

Company replied


Company details

  1. Flower Delivery
  2. Bakery
  3. Flower Market
  4. Gift Shop
  5. Online Marketplace
  6. Pastry Shop

Written by the company

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Contact info

3.9

Great

TrustScore 4 out of 5

404 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect flowers

Perfect flowers

November 20, 2025
Udora logo

Reply from Udora

Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow

Rated 5 out of 5 stars

Very Happy

Speed, value for money and quality. Very happy

November 14, 2025
Udora logo

Reply from Udora

Thanks for the great rating 😉 Flowwow team

Rated 4 out of 5 stars

On time delivery

On time delivery. Flowers were mostly fresh, still good be a bit fresger

November 14, 2025
Udora logo

Reply from Udora

Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Flowwow team

Rated 5 out of 5 stars

Amazing experience!

System to place the order is simple, flexible, and really full of options. Customer Service people very king and proactive. Delivery was smooth and in time

November 20, 2025
Udora logo

Reply from Udora

Thank you for your feedback 😊 We're dedicated to keeping you happy with Flowwow.

Rated 5 out of 5 stars

Delivery was on time and gorgeous bouquet

Delivery was on time, boutique was so beautiful and exactly how I requested, it was easy to order and follow up with my order, although I placed the order prior to the date I requested. Overall great experience

November 13, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 1 out of 5 stars

Flowers ordered

We ordered flowers from this website in Dubai and the delivery time was between 60 minutes to 80 minutes, but it came after 4 1/2 hours the event which we needed the flowers for finished before the flowers arrived and we just had to trash the flowers which we paid almost $125 us dollars

November 20, 2025
Udora logo

Reply from Udora

Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com – we will work directly with the seller. We recommend opening a dispute within three days of delivery. You can do this by rating the order with one star. Flowwow team

Rated 5 out of 5 stars

Very good services.

Very good services.. Definitely recommended

May 17, 2025
Udora logo

Reply from Udora

We are so happy you're recommending us! It truly motivates us to keep continuously improving our service ✌️ Flowwow team

Rated 5 out of 5 stars

Quick

Quick, affordable, fresh. The sunflower bouquet came exactly at noon just as I asked (ordered in Ajman)

November 16, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for your feedback 😊 We're dedicated to keeping you happy with Flowwow.

Rated 5 out of 5 stars

Needed a tulips bouquet in Dubai the…

Needed a tulips bouquet in Dubai the same evening. Found a local florist online, clicked, done ✅

November 13, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for your feedback 😊 We promise to continue delivering great experiences to you. Flowwow team

Rated 5 out of 5 stars

Nice service, beautiful flowers!

Delivery was great and flowers were exactly as in the picture

November 13, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 5 out of 5 stars

Fabulous

Fabulous, the delivery was super fast ! And the flowers look even better in real life 🌸

November 13, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 5 out of 5 stars

I ordred fresh roses & cake with…

I ordred fresh roses & cake with delivery in Sharjah. Multiple deliveries because ordered from different shops… minor hassle, but flowers were amazing 🌹

November 10, 2025
Unprompted review
Udora logo

Reply from Udora

Your 5-star rating makes our day! Keep coming back for more 😊 Your Flowwow

Rated 5 out of 5 stars

It was such a beautiful & amazing…

It was such a beautiful & amazing experience with Flowwow global . I ordered Yellow roses for my daughters Bday.And they were so beautiful & fresh ✨ Just love it ❤️❤️
And their service was incredible before the time they arrive. Which really helped in doing the preparation for my daughter. So professional & well organized.
Highly Recommended 🫶🫶🫶

October 23, 2025
Unprompted review
Udora logo

Reply from Udora

Thank you for recommending our service! It brings us great pleasure to assist you with finding perfect gifts for your loved ones. Flowwow team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look