Banner for Udora

Udora Reviews 376

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the beauty and freshness of flowers and the deliciousness of treats. Many appreciate the efficient and fast service, noting the ease of ordering and the convenience of same-day deliveries. The delivery service is frequently commended for its speed and accuracy, with many people receiving their orders on time and in excellent condition. However, some customers also noted issues with their orders, mentioning that the delivered product sometimes differed from the pictures or that items were missing. A few people experienced significant delays in delivery, with orders arriving much later than expected or even a day late. There were also occasional reports of damaged packaging upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the freshness and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the service as good, fast,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the freshness and beauty of the... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers praise the ease and speed of ordering,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast and automated service. Don't ask to whatsapp bot, no answer. Order and delivery information accurate. The bucket was nice and the price fair They forgot the card though

Rated 5 out of 5 stars

Today is my best friend's weeding day, she is 5000 km away and thanks to flowwow I managed to send her an amazing rose flower bouquet! The web-site is convenient and fast, even me who understands noth... See more

Company replied

Rated 5 out of 5 stars

Totally! Chocolate-covered strawberries are the perfect combo, like a little piece of happiness in every bite 😂🍫🍓 Now there's no going back, right? Those strawberries are addictive!

Company replied

Rated 5 out of 5 stars

Flowwow helped me send beautiful orchids bouquet for my teacher from Spain to London, I never thought i coud order flowers to another country that easy!! Some flowers were change but they asked my app... See more

Company replied


Company details

  1. Flower Delivery
  2. Bakery
  3. Flower Market
  4. Gift Shop
  5. Online Marketplace
  6. Pastry Shop

Written by the company

Udora es una plataforma global de flores y regslos, nacido para trasladar la calidez del vínculo humano al entorno digital. Nuestra esencia es el gesto que trasciende la distancia: esa capacidad de hacer sentir tu presencia a quienes más quieres, sin importar los kilómetros. Conectamos a nuestra comunidad con una red de floristas locales y artesanos independientes en más de 50 países. Al elegir Udora, envías ramos frescos, tartas artesanales o piezas de diseño únicas, al mismo tiempo apoyando el crecimiento del comercio local. Creemos en la accesibilidad y en la experiencia sensorial. Por ello, ofrecemos entregas en el mismo día y una foto real de tu regalo antes del envío. Hacemos que regalar sea un proceso transparente, confiable y, sobre todo, cargado de emoción: desde la alegría de una celebración hasta el consuelo de un abrazo a distancia.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great experience overall with fast…

Great experience overall with fast delivery and high quality, fresh looking flowers.

January 30, 2026
Unprompted review
Udora logo

Reply from Udora

Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team

Rated 4 out of 5 stars

Fast and automated service

Fast and automated service. Don't ask to whatsapp bot, no answer. Order and delivery information accurate. The bucket was nice and the price fair
They forgot the card though

January 21, 2026
Rated 5 out of 5 stars

Great

easy and fast service

January 21, 2026
Udora logo

Reply from Udora

Thanks for the great rating 😉 Flowwow team

Rated 5 out of 5 stars

Beautiful bouquet 💐

I absolutely loved it! Will surely use it again!

January 14, 2026
Udora logo

Reply from Udora

Your stellar rating warms our hearts! We strive to deliver exceptional service and help you brighten your loved ones' day 😊 Team Flowwow

Rated 5 out of 5 stars

Simple, fast and effective

All the process was simple, fast and effective. There were nice options during the process. The product ans its delivery were as expected.

January 12, 2026
Udora logo

Reply from Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Rated 1 out of 5 stars

The flowers didin't arrive to the…

The flowers didin't arrive to the person. Failed delivery to Chedi Rodés.

January 6, 2026
Udora logo

Reply from Udora

Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow

Rated 5 out of 5 stars

Nicely surprised

I found this app by chance because I wanted to send a bouquet to my gf and I was having trouble since it was sunday and everything was closed but then I found this and everything was so easy! Everything went smoothly and found some beautiful flowers for a very nice price and she received them shortly after. I was going to delete the app later but I think I will keep it

January 4, 2026
Udora logo

Reply from Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Rated 5 out of 5 stars

Delivered well and punctually

Delivered punctually. The roses are magnificently fresh.

December 31, 2025
Udora logo

Reply from Udora

Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow

Rated 5 out of 5 stars

An excellent service súper fast and…

An excellent service súper fast and the whatsapp feedback was very great. Im very happy and satisfied with the service provided

December 26, 2025
Udora logo

Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 5 out of 5 stars

10/10!

10/10!! Recommended!

December 13, 2025
Udora logo

Reply from Udora

We are so happy you're recommending us! It truly motivates us to keep continuously improving our service ✌️ Flowwow team

Rated 5 out of 5 stars

perfect

perfect, fast

December 11, 2025
Udora logo

Reply from Udora

Thanks for the great rating 😉 Flowwow team

Rated 5 out of 5 stars

Beautiful flowers

Easy to order. Quick delivery. Beautiful flowers.

December 5, 2025
Udora logo

Reply from Udora

Thank you for your feedback 😊 We promise to continue delivering great experiences to you. Flowwow team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look