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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, taste, and effectiveness in helping them meet protein goals. Many appreciate the competitive pricing, especially when buying in bulk directly from the company, and the ease of the online ordering process. The delivery service is frequently highlighted as quick and efficient, with many orders arriving sooner than expected. However, some people were dissatisfied with the packaging, noting that boxes were sometimes not sturdy enough for the product's weight. A few other people also felt that the delivery service, specifically Evri, was problematic, with lost shipments or packages left in insecure locations. There were also occasional reports of drinks containing lumps or being past their sell-by date, and a small number of customers did not receive their orders or get a response to their inquiries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its great taste, convenience, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Customers consistently note positive experiences with quality. Many praise the great taste, convenience, and... See more

Price

Users describe positive interactions with price, often highlighting that prices are fair and competitive,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic website made ordering so quick and easy. My order was delivered the next day which was great and I also received 2 boxes of cereals free of charge which is much appreciated. The only downsid... See more

Rated 5 out of 5 stars

Amazing products packed with protein. Vegetarian safe, no added sugar and they taste amazing. With different flavors to satisfy everyone's tastebuds. Really convenient and not lumps at all. I would... See more

Rated 5 out of 5 stars

Ufit was recommended to me by my local bariatric hospital. I initially started buying in bulk from a local health shop. However after a little research i found i can order direct from ufit saving m... See more

Rated 5 out of 5 stars

Good drinks go down easy, used to buy them in the shop but recently started buying them from their website. There's good offers in the sale section, always arrive with the stated date on them and alwa... See more


Company details

  1. Soft Drinks Shop

Written by the company

Learn about the UK's leading and largest range of everyday health and wellness high protein drinks. Buy from our online store or nationwide from leading supermarkets and convenience stores.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 41% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tasty and good value

Goods arrived on time. They were packed nicely. Chocolate, banana, and strawberry flavours are really tasty. I recommend highly to try UFIT products. Pricing is competitive. I will buy more in the future. Many thanks.

March 26, 2025
Rated 5 out of 5 stars

Easy to order, fast delivery, great taste

So easy to order and fast delivery. Great to get extra discount when ordering several cases.
The shakes themselves (50g) are very filling and taste lovely. They are the perfect start to the day and keep me satisfied from 6.30am till lunchtime.
Less keen on the protein bars. Very very sweet and I wanted something a little more firm/crunchy.

March 26, 2025
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Rated 2 out of 5 stars

Faulty stock took my money and sent clearance replacements

I ordered 3 x 8 pack of the strawberry and 1 x 8 pack of white chocolate which was discounted clearance stock due to the use by date being within the month. All 3 of the strawberry packs were off/faulty full of lumps and separating. I contacted their customer service and requested a refund for the faulty products and was offered replacements instead. I accepted this and asked for 2 white chocolate packs and 1 strawberry. Having received these replacements I realised they have sent me 2 more packs of the discounted clearance stock. The product itself is great when it’s not faulty so it’s very unfortunate their customer service isn’t good and they’ve basically taken my money and sent me stock which is cheaper than what I’ve paid for. Very disappointed and won’t be buying from them again!

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Lumpiness in salted caramel shake 50

Ordered the 8 pack Salted Caramel protein 50 shake on Amazon. When it arrived, all 8 of them had disgusting lumps. I saw the reviews on Amazon and thought maybe just maybe they fixed the problem or maybe just maybe it was a one off (well can't really be since there's loads of lumpy reviews). Wish I could attach an image or video here.

Either way, disgusting lumpiness. Won't be using UFit anymore.

March 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product

Fast delivery, great price, they taste great and do the job. Happy with purchase and already recommended to others. Many thanks

February 25, 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, very tasty drink

Definitely up there with the best about for texture and taste.

February 25, 2025
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Rated 5 out of 5 stars

Love the ufit50 range

Love the ufit50 range, and drink one a day as a meal replacement. Very tasty with 50g of protien is great. Strawberry and banana being my personal favourites. Extremely quick delivery. When I reached out to Ufit, Chloe replied quickly and was so helpful, resolving my issue promptly and professionally - great customer service.

February 25, 2025
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Reply from UFIT

Thank you for such lovely feedback! It’s always a pleasure to know our customers are happy. We’re so glad you took the time to let us know

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