Ugears Ireland Reviews 

395
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Easy ordering process, quick delivery & as stated. Very good order progress update status information provided. Well packaged for shipping. Great range of products & good that it's all natural without... See more

Company replied

Rated 5 out of 5 stars

Bought as a gift for a friend - it arrived quickly and well packaged. It included additional instructions and some useful bits like wax and sandpaper, as well as a note explaining that any parts that... See more

Company replied

Rated 5 out of 5 stars

Love this company, my teenage daughter loves the 3D puzzles and putting them together, it gives her hours of fun and a sense of achievement when finished. She is now onto her 4th one! The puzzles ar... See more

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Rated 5 out of 5 stars

Have bought 2 of their brilliant models so far and would definitely recommend. Their customer service is exceptional. I enquired about a product that was out of stock and got an immediate reply. They... See more

Company replied

Company details

  1. Model Shop
  2. Hobby Store

Written by the company

The history of the Ukrainian brand UGEARS began in 2014 with the desire of a dedicated technical designer Denis Okhrimenko to rediscover the possibilities of conventional mechanics to the world. Then the brand just began to develop, and the first kits Denis Packed at home, right on his knees. This was followed by the opening of an online store and brand promotion in social networks. The turning point was the conquest of the crowdfunding platform Kickstarter. There 3D puzzles sparked furious excitement, having collected $400 thousand instead of the requested $20 thousand. Now UGEARS known around the world. Unique 3D puzzles are very popular on 5 continents and mainly in Japan. Now we are glad to offer you construction kits and 3D puzzles which work on the principles of classical mechanics. No modeling fan will pass by. Each UGEARS model embodies the spirit and ideals of steampunk. Open design allows you to reveal the secret of a unique mechanical device.


Contact info

4.9

Excellent

TrustScore 5 out of 5

395 reviews

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4.9

All reviews

(395)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Flawless transaction

The Website was user friendly and very descriptive with the accompanying videos being particularly helpful in making a final choice. The item was packaged correctly and delivered promptly. I cannot fault the transaction from beginning to end.

December 7, 2023
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Reply from Ugears Ireland

Thank you Jackie for your your lovely and detailed review.

Rated 5 out of 5 stars

Just what I needed!

Had the right gift I needed, it was delivered promptly. No stress for me 👍😀

November 27, 2023
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Reply from Ugears Ireland

Thank you for choosing Ugears as a gift. It means a lot to us.

Rated 5 out of 5 stars

Family

Fantastic service arrived very fast and much nicer than I expected,,so easy to put up,

November 30, 2023
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Reply from Ugears Ireland

Thanks for your great review Teresa. We really appreciate it.

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Rated 5 out of 5 stars

Well done!

My brother absolutely enjoyed working with this model. I bought it for his birthday. It is a very good quality product and gives a better understanding of how things work. Well done!

November 26, 2023
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Reply from Ugears Ireland

Thank you Iana. We are glad your brother enjoyed his Ugears experience.

Rated 1 out of 5 stars

Great experience

I had a problem and it was sorted very quickly. Great service

November 25, 2023
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Reply from Ugears Ireland

Hi Fiona,

We are sorry to hear that your order was delayed for so long.
This might have happened due to the couple of days dispatch delay that we announced after the Black Friday event. It was announced on our Delivery and Returns page before.

Also, an additional delay might happen in An Post due to mis-sorting.

We will check this for you and let you know via email. Hope this is fine.

Sorry for the inconvenience.

Thanks,
Ugears Ireland Team

Rated 5 out of 5 stars

Second time to buy

Second time to buy. The products are incredibly good quality. Challenging to construct. First class.

November 21, 2023
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Reply from Ugears Ireland

Thanks for your nice review and your repeat business Adrienne!

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Rated 5 out of 5 stars

Fast delivery

Website was excellent with lots of information about models. Order arrived very quickly and was well packaged with some extra hints. Items ordered are gifts so no information yet about how they worked

November 20, 2023
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Reply from Ugears Ireland

Thanks Marge. We are pleased that you are happy with everything.

Rated 5 out of 5 stars

Great!

Excellent service, very fast delivery. Great customer service.

November 7, 2023
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Reply from Ugears Ireland

Thanks a lot!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, well packaged and nice additional information sheet

November 7, 2023
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Reply from Ugears Ireland

Thank you Angela. We are happy it was a positive experience for you.

Rated 5 out of 5 stars

Bought for father in law

Bought for father in law, loved assembling and worked as advertised, delivery was really quick as well, defo recommend

November 5, 2023
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Reply from Ugears Ireland

Thanks for your great review

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Rated 5 out of 5 stars

A satisfying experience

It was my first time using Ugears. I enjoyed assembling the Galileo pendulum that I ordered. The materials and design are very good. The end product worked and I felt a great sense of satisfaction.

October 20, 2023
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Reply from Ugears Ireland

Thank you David. We are glad you enjoyed the product and the time you spent putting it together.

Rated 5 out of 5 stars

Great models

Great models, plenty of fun to be had.

August 25, 2023
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Reply from Ugears Ireland

Thanks! We are pleased to know you had fun with Ugears

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Rated 5 out of 5 stars

Quick delivery, great item

Quick delivery and my grandson (and his father) loved putting it together. Great to spend parent child time doing something together.

August 6, 2023
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Reply from Ugears Ireland

Thanks a lot for your review! We are so pleased you have spent quality time with your grandson.

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