Ugly Drinks Reviews 267

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

The product is great, the service is non existent. After receiving my last order in December, a few cans had some issues. After letting customer service know they were actually great and sent out an e... See more

Rated 5 out of 5 stars

Loved the products and unique flavors like no other seltzer waters out there. Great customer service and fast delivery. Had a subscription for the Dr. Ugly flavor, and regularly purchased their limit... See more

Rated 5 out of 5 stars

I love the soda flavors. These keep me hydrated and from drinking actual soda. Delivery is fast and the packaging is fun. I've ordered multiple times now and plan to continue to be a costumer! I can't... See more

Rated 5 out of 5 stars

My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month.... See more

Company details

  1. Soft Drinks Shop

Written by the company

sup, we're ugly - the refreshingly honest flavored sparkling water with no sugars, no sweeteners and no calories. beyond quenching your thirst, we celebrate the real, the raw, the imperfect - the ugly truth.


Contact info

3.4

Average

TrustScore 3.5 out of 5

267 reviews

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Rated 5 out of 5 stars

We absolutely loved the flavors- we…

We absolutely loved the flavors- we really enjoyed the birthday cake flavor, and the fruit punch flavor the most. I wish I could access more flavors all the time because now we’re hooked. I checked one of the places Ugly should be available near me and it wasn’t there! I can’t wait for the day I can pick up a bunch of flavors from the grocery store!

January 4, 2022
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Rated 5 out of 5 stars

Beautiful Ugly!!!

Ugly drinks are so light bright! I especially love the cherry and the pumpkin, they taste like the real thing!!! As a diabetic it is often hard to find a variety of drinks that are sugar free and delicious. Ugly has made a beautiful assortment of drinks I can have!!! It’s good to be an Ugly!

January 3, 2022
Rated 5 out of 5 stars

Had a mishap where cans were missing.

Had a mishap where cans were missing.. they came through and sent a whole new box to make up for it. They were kind, caring, and took customer service to the next level. Since this was a gift to my husband for his birthday, they really didn’t disappoint when it came to solving the issue. Great group of people.

December 13, 2021
Rated 2 out of 5 stars

I love UGLY drinks however this last…

I love UGLY drinks however this last order was not great. I ordered 12 candy cane, 12 Mango energy and 12 Fruit Punch energy. The package arrived with no Mango energy at all. The Fruit Punch and candy cane came loose in a giant box with everything rolling around. No formal packaging or anything. Honestly looked like packaging I would get from an eBay purchase. I have received no further communication in if my Mango are being shipping separately or what is going on there.

December 12, 2021
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Rated 2 out of 5 stars

Great product but time to get order is horrible.

I love this product and have tried and tried to be patient with the company but all 5 orders I have placed with this company have got messed up some how or lost. They keep giving me a discount coupon that doesnt work because I used it after the first mishap. I've been sent tracking info to packages that never left the warehouse. Turn around on all 4 orders have averaged almost a month. I really like this product and trying to yope things turn around but it only seems to be getting worse.

December 5, 2021
Rated 5 out of 5 stars

I like how “aggressive” the fizz is poppin’

I like how “aggressive” the fizz is in ugly drinks. Especially the reg sparkling mineral water. I would buy a pallet of it if I could. It’s refreshing and gets me going. The energy beverages fill that bubbly void until the sparkling mineral returns. Cheers. #ugly

December 4, 2021
Rated 5 out of 5 stars

Ugly For The Win

I am completely sold on Ugly! The flavors are fantastic, and the seasonal options are even better. Just need that Ginger Ale full time and we'll be set.

Also - customer service is by far the best around!

December 2, 2021
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Rated 5 out of 5 stars

Gotta try it

I love sparkling water, and was surprised the Dr. Ugly flavor tasted just like Dr. Pepper. Not sure how they pulled it off, but it's super refreshing without any of the sugar. Have bought multiple times

December 1, 2021

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