I bought a Ugreen NAS as a replacement…
I bought a Ugreen NAS as a replacement for my Synology NAS. After a successful Kickstarter campaign and all the promises they made, it seemed like a good replacement. However, in real life it is not a usable product at all.
The biggest problem is that their apps (mentioned on their website and in the help documentation) are not available in many countries. I don’t know why.
Before buying, please check your app store for “Ugreen NAS.” Only some apps are available, but the main app and additional service apps - such as management, photos, music, and theater - are still not available.
Even HDMI output is not usable because it requires the Ugreen NAS app. You can still use the device, but without phone integration, which makes this NAS feel like something from 10 years ago - worse than many NAS systems from the previous decade.
The Ugreen NAS OS is clearly inspired by Synology DSM and looks quite good, but there is still no TV app, no proper mobile apps, and many of the promises on their website are simply gone.
I write all this problems to suprots but still no answers and reaction.
As positive I can write that build quality is very good and power management is brilliant. It consumes 0w when not in usage compared to all Synology hibernation and cache features it can not go so low power. But who need good hardware without finished software ?