UIN Footwear Reviews 286

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the comfort and unique artwork of the shoes, often receiving compliments when wearing them. Customers frequently mention the shoes are comfortable for travel and provide good arch support, with some owning multiple pairs due to their satisfaction. However, some people were dissatisfied with the product's quality and the company's return policy. Several customers reported issues with shoes falling apart after a relatively short period, especially given the price. There were also significant complaints about difficulties with returns and exchanges, with some reviewers stating they never received refunds or were offered inconvenient solutions for ill-fitting shoes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the comfort, unique... See more

Quality

People report ambiguous experiences with quality. Many customers praise the comfort, perfect sizing, and good... See more

Price

Customers express significant disappointment with the price of the shoes, feeling they are expensive and do... See more

Return policy

Consumers express significant dissatisfaction with the return policy. Many reviewers report difficulties with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd pair (1st one took me to the cobblestone street of Europe with ZERO foot issues) I cat say enough about the comfort this shoe provides.

Rated 5 out of 5 stars

I love these shoes. They are comfortable and perfect for travel. I receive so many compliments when I wear them.

Rated 5 out of 5 stars

I am on my third pair of these shoes. They are incredibly comfortable, and they pack so easily in my carry-on.

Rated 5 out of 5 stars

I just love the shoes. They are very comfortable. The sneakers are very comfortable. I love the artwork. These are now my go to shoes brand. Not only do i wear them in the hospital, but iy and about... See more


Company details

  1. Shoe Store

Written by the company

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.


Contact info

3.3

Average

TrustScore 3.5 out of 5

286 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love them❣️

These slide are so great looking and they are sooooo comfortable‼️ Already making a list of others I want to order‼️

June 6, 2023
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Rated 4 out of 5 stars

I love my shoes

I love my shoes. You could put a better arch support in them. I think they run big. Next time I would go a half size down. See if that would fit me better.

May 31, 2023
Rated 5 out of 5 stars

Exactly want I wanted!

The shoes look better in person! The delivery wasn't as speedy as I hoped but I wasn't in a hurry. Fit is true to size and the canvas will stretch a smidge for a perfect fit.

May 8, 2023
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Rated 1 out of 5 stars

Not from Spain

Not from Spain, they come from China... 100+ euro shoes from China? Must be joking...

Edit for the vendor's reply: they went directly to the trash, I have no questions and you lost a customer. I should have order from Amazon so that I could have a refund, my bad to try to help local companies (and in the end was not local...).

June 5, 2023
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

Dear Ana,
I apologize for any confusion caused. Thank you for bringing this to my attention. I understand your concerns regarding the origin of the shoes and the price point.
If you have any further questions or concerns about the shoes or your order, please feel free to let us know. We are here to assist you and address any issues you may have.
Thank you for your feedback, and we appreciate your understanding.
Best regards,
uin

Rated 1 out of 5 stars

I have yet to receive these shoes…

I have yet to receive these shoes ordered May 9/23.

May 18, 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Torfe,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 2 out of 5 stars

I waited 3 weeks for my order

I waited 3 weeks for my order, after I had received an email that it was already shipped . When I contacted the company again, then you shipped them and arrived in 1 day

Poor service

May 10, 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Elizabeth,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention
Best regards,
uin

Rated 4 out of 5 stars

Love the fun

Love the fun, artistic design choices!
Easy to order, arrived in the mail quickly. My only concern was the sizing information. The guidelines had incomplete information for size 9 which I ended up ordering. I think 8.5 would have been a better fit.

May 12, 2023
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Rated 1 out of 5 stars

U-in NO U-out

1. This is NOT a Spanish item 2.COMMUNICATION- vital in any exchange 3.Accessibility to facts about the company-e.g. the truth! ...#2 and #3 non-existent in dealing with this 'company'. Actual product felt like cardboard; I didn't even bother to try it on. I would NOT recommend this product or its source-wherever it is!

May 12, 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Mary,
I apologize for the disappointment and frustration you experienced with the product and the lack of effective communication and transparency from the company. It's understandable that you have concerns about the item's quality and origin.

We appreciate your feedback regarding the importance of communication and access to accurate information. It's crucial for any company to provide clear and reliable communication channels and be transparent about their products and processes.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We value your feedback and will take it into account as we continuously strive to improve our services.

Best regards,
uin

Rated 3 out of 5 stars

I love your shoes BUT my last order…

I love your shoes BUT my last order took more than a month to get here! AND I had to reach out to you to learn that there was an issue with shipping. HOWEVER, once I did reach out, your customer service was impeccable. Thank you!

May 10, 2023
Rated 1 out of 5 stars

We never received the package

We never received the package. We canceled the order Wyeth or bank.

May 8, 2023
UIN Footwear logo

Reply from UIN Footwear

Dear JoEllen,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 1 out of 5 stars
UIN Footwear logo

Reply from UIN Footwear

Dear Erdmut,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

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Rated 5 out of 5 stars

Walking on Air

Everything I have experienced with UIN Footwear has been very positive, from the ease of ordering just what I want, to the timely delivery and, oh yes, the comfort of the shoes, like walking on air. They always have styles and colors that dress up your outfit.

May 11, 2023
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Rated 5 out of 5 stars

Happy Shoes…

My shoes arrived packed well and in a timely fashion. I love the various designs and colors that the shoes come in. Had a hard time choosing. I call them my "Happy Shoes" because they make me smile, People notice them and it starts a conversation.

May 8, 2023

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