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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, ease of use, and inspiring capabilities, noting how they significantly enhance the music production process. Many appreciate the modern sound selection, variety of styles, and the ability to quickly generate creative ideas. The customer service is frequently highlighted as outstanding, with reviewers commending the staff for being incredibly helpful, quick to respond, and providing personalized support. However, some people mentioned occasional issues, such as plugins causing their software to close, or experiencing difficulties with various downloads. A few also noted that while most instruments are excellent, some synthesizers felt uninspiring or outdated.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as exceptional,... See more

User experience

Clients share positive opinions on user experience, often highlighting the ease of use and inspiring nature... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent sound quality, ease of... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for their... See more

Based on these reviews

Rated 5 out of 5 stars

Ujam's plugins are really fun to use. The sound selection is modern and inspiring, and the random function adds even more variety. However, it's not always entirely clear to me what exactly is affecte... See more

Rated 5 out of 5 stars

UJAM Plugins are superb to produce fast demos of songs and "popular" melodies,mostly because there are so many styles and variations and the possibility of combinations. And it's a lot of fun. A v... See more

Rated 5 out of 5 stars

Always been a fan of their products. They do make some of the best music software on the market, but that's not all. Their support is top notch. They had a confusing release with their Beatmaker... See more

Company replied

Rated 5 out of 5 stars

UJAM plugins have truly impressed me! The quality, ease of use, and creativity they bring into my workflow are simply amazing. I’m already experiencing how much they enhance my production process,... See more


Company details

  1. Software Company

Written by the company

We create great-sounding and easy-to-use music tools that enable people to make music faster, better, and easier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great sounds and service

Support is top class and the synths are great too!

November 14, 2025
Unprompted review
UJAM logo

Reply from UJAM

Hey Jose, Glad to hear you're enjoying our Usynth plug-ins and thanks for the pat on the back for support.

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Rated 4 out of 5 stars

Reasonable price for decent software

Reasonable price for decent software. While drums, pianos, strings and guitars are excelennt sythns feels very uninsprising and outdated. It is time to rethink of layout and sound

November 20, 2025
Unprompted review
UJAM logo

Reply from UJAM

Thank you for your honest feedback - passing this on to the team for consideration.

Rated 5 out of 5 stars

UJam , My First GoTo Plugins

For me , UJam Products are one of the Basics , at the Heart of my Sonic Setup.
No matter what Track is being Created , you can Guarantee a UJam Plugin or Sound is in there.
That's just a Fact.
Loved these Products from Day 1 of Use , Most of the Time they are my First go to Plugins as soon as The Daw Boots Up.
Thanks UJam,
Love Your Products,
Many_Symbol_Highway.

November 20, 2025
Unprompted review
Rated 4 out of 5 stars

Velue for money

First and foremost, the value for money is excellent. You get high-quality, great-sounding samples with well-designed presets—though I do wish there were a few more of them. The features and FX are spot-on too; everything feels purposeful and tailored to what each preset needs. At this point, I own 17 VST plugins and instruments from UJAM, and I still have a few more on my wishlist.
However, this brings me to the reason I gave 4 stars instead of 5.
I wanted to buy a specific instrument, so I tried the 7-day trial version first (which is a generous amount of time). I immediately started working on my projects because the instrument was exactly what I was looking for. After two days, I decided to purchase it. Once I downloaded the full version, I noticed it was an upgraded version of the one I had tried. At first I thought, “Great!”—but unfortunately, the new version had changed samples and a different layout for the same presets I’d been using.
I reached out to support, and they responded quickly and were extremely helpful. My suggestion is this: updates are great and definitely a step in the right direction, but please keep previous presets unchanged and simply add new ones under different names.
All in all, I’m very satisfied with UJAM, and I would happily purchase from them again.

November 19, 2025
Unprompted review
UJAM logo

Reply from UJAM

Thank you for this feedback - the trial should be the same version that's for sale (just with a time-limited license), so we'll look into this to better understand what happened.

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Rated 5 out of 5 stars

I Love Ujam

I first encountered this company when the A-List Guitarist plugins for Propellerhead Software were released. Later, I saw some very similar plugins on Ujam's own website. Their design and sound captivated me, and I was eventually able to purchase them. That's when my fascination with Ujam products began.

My experiences acquiring their products have been positive, both from the service at Plugin Boutique and directly from Ujam's website.

Their plugins are lightweight, with the exception of Virtual Pianist, which, since it loads all the libraries (if you have them all), takes a little while to load.

The quality of the audio samples is quite good, considering they aren't just standard products, but rather works of art (Deep, Legend, Cinedream, Symphonic Elements, etc.).

Personally, I haven't had any problems at all with the authorization process, and the support team has been excellent, 10/10.

After a few years of saving and hard work, I finally have all your products. I'm very proud, but we're just scratching the surface. I hope in the future you'll have a Virtual Percussionist (obviously multisampled like the VDs, with styles like salsa, samba, Arabic, Middle Eastern, African rhythms, etc.), a physical modeling synthesizer, a Virtual String Player (modern violins, harps, sitars, ethnic styles, etc.), an autotune (Ujam Style), and various voice processors (harmonies, voice synthesis, voice change with offline AI). I also hope for a new Virtual Drummer with four toms, three crashes that can be muted by hand, a splash cymbal, a Chinese cymbal, and so on.

It's been a pleasure buying your products, guys. I hope for more!

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Ujam plugins truly offer a different…

Ujam plugins truly offer a different experience to the majority of plugins on the market at the moment, and invite a different kind of philosophy to approaching sound design that is really refreshing and straight to the point, which I've really enjoyed. This obviously wouldn't count for much if the sound quality wasn't up to par, but I love the way these plugins sound and they cover a huge sonic spectrum. I would heartily recommend these to both producers new to mixing and more seasoned professionals, don't dismiss them because of the supposed simplicity of the design.

I've have reached out for support once with Ujam and the experience was one of the best I've had with a developer, extremely helpful and friendly. So that is also a big plus.

The authorisation process they use is seamless and I will be definitely adding to my Ujam collection in the future.

October 31, 2025
Unprompted review
UJAM logo

Reply from UJAM

Hey Kenny - So glad to hear you're enjoying these and appreciate the sound quality—no compromise on sonic excellence! We're also thrilled to hear that you had a great experience with our support team. Thanks for the review!

Rated 5 out of 5 stars

Supporting discontinued Plugins!

Since I have bought the VG Version1 Plugins in 2016, I am using them a lot. I think in more than hundred files. They are fundamental for the music, in a range from „Iron“ to „Silk“!
Now version 1 is discontinued, but still supported bei UJAM. And, this is top!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good Support!

I cannot say much about the shopping-experience, because i bought the product on another platform, but i had contact to the support. They helped me out immediately and were very kind. I have no useful critique to make... i´m already satisfied as a customer.

October 31, 2025
Unprompted review
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Rated 4 out of 5 stars

UJam have great products for…

UJam have great products for professional sounding music. I can very quickly reach an exciting result, but the trade off is the flexibility. As an example I sometimes I just have access to major and minor chords, and not the more unusual chords.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great support from UJAM

Recently I had a problem with an authorization of a plugin. I tried everything to solve the problem but nothing helps. So I wrote an e-mail to the UJAM support and what shall I say: we solve the problem in less than an hour on a saturday evening!!
It was great!

October 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Impressive & Friendly Support

I recently misunderstood an email that was sent out and got a little upset, sending a rather angry response to them. I honestly didn't expect to hear back, but I did.

Jeffro was incredibly kind and understanding, and understood why I got upset. There were apparently a number of problems with the campaign (that I won't name here.) (It happens, I get it.)

Anyway, I was assured they were working on fixing things for the future, and we even exchanged some DAW tales. Pretty cool.

Do I trust this company? Yes. More now than ever.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

With great products comes great support - R2D2

I find UJAM products are generally pretty straightforward to get on and start exploring with, which is nice when time can be difficult to come by. That ease of use doesn’t come at the expense of quality or features either. I haven’t needed to contact support often, but on the occasions I have, the turnaround has been next day at the latest — more than reasonable considering the time difference — and the support was just that: supportive.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ujam always seem to nail the details

Ujam always seem to nail the details. Exceptionally functional plugins, excellent sound quality, well designed and integrated workflow options… simply put quality products which promote creativity, deliver in sound dynamics and performance,

What has stood out the most for me personally is the customer service end of their operations. Responsive, personal and pinpoint solutions quickly is a cut above a large number of other plugin companies.

Ujam solves issues with the user. Then follows up to make sure the solutions are meeting the challenges of my workflow and delivery.

I’m not a paid user or sponsored. But the service sure makes me feel like I am.

Thanks UJAM for the quality products and amazing people supporting them.

Goose (Sound Designer/Artist)
mOcean Beach Film & Sound Co./Ché Oté & The Goose

September 11, 2025
Unprompted review

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