Uk Anycubic Reviews 93

I Purchased my Kobra S1 Combo a month ago, had a few teething issues, but with the excellent support from the Any cubic team they were resolved quickly, keep up the great support.

Purchased a kobra 3 combo at the start of the year and its been the best printer ive had to date ive had only one hardware issue and Anycubic are fixing that free of charge for me going above and beyond for their customer on this one.

Very happy with the help and support from the team and grateful for them sending out a replacement part with I hope solves my problem

Great experience using this company I have bought two of their models and intend to buy more in the next few months.
I had to contact the customer service due to my fault, and they were quick to respond with a solution

During a recent print run, my printer failed to print, the built plate was jammed with the motor humming away. I contacted Anycubic support and received a quick response, along with a set of troubleshooting instructions. After providing them with a video showing the issue, they confirmed that a replacement part is being dispatched. Well pleased!

Despite a time difference delay, the support I received was great and the problem was diagnosed quickly. A replacement part was sent and helpful videos showed how to replace it.with clear instructions. Happy with level of service received

Had a damaged PEI plate on my kobra s1, contacted support and they replied within a few hours saying a replacement would be sent out.
Would recommend

I had to contact Anycubic customer service as I had broken the wires on two fans. Customer service asked me for details of my machine and which fan, and sent me two replacement fans foc. I couldn't ask for a better service.
Thanks Anycubic

I have been using an anycubic photon mono 4 ultra for a few months with no issues and it ran beautifully. When. I did have a screen issue, the tech team replaced it as quickly as they could. Great service and great printer!

A minor issue with a failed USB stick. Replied next day with offer of replacement or cash to buy another

There after care of customers is really good. Had two issues with my 3d printer after I purchased six months ago. Both times they worked with me to solve the issues and fast replacement of parts.

I would recommend this company just for the customer service alone. You don't get that with other 3D print firms who take your money and run.

Highly recommend.

I own a 5s pro and wow what a printer!. The support team (especially Nelson) has been brilliant and helped me resolve my ongoing issue. The 12k prints are coming out fast and flawless with no layer lines and perfectly smooth. I will continue to buy their products as the quality and build is top.

Wrote to ask the name of a part, was offered the part sent to me for free!

Great experience with Anycubic support, very quick to reply and a replacement component issued without delay, keep up the great work!!

Customer service is top of the line, sorted my problem out so quickly, also, I bought a kobra 3 and I'm a novice, but it just worked right out of the box, I've printed my own designs and other people's, without a problem yet.

customer service is exelent. went through step by step and spare part was sent out very impleased

Were timely with responding to my issue and replaced the faulty LCD screen free of charge. Their customer service reps were very friendly and in general I am happy with the service.

I don't think I have ever had such excellent service anywhere else. The Agents, especially Mark, have always been friendly, knowledgeable, patient and never condescending in any way, shape or form. I always feel confident trying to fit a replacement part because the videos sent to follow are well made and come in written form too. Great work, guys.

Was very impressed with the communication and the response with outcome of my item highly recommend anycubic

I've bought a lot of Anycubic products over the years and haven't had too many problems (M5s, I'm looking at you). I do really like their stuff and when I had to contact the support team for an issue with my newest printer, they responded really quickly and got the replacement parts sent out quickly. Overall, I am very happy wit the service.