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Review summary

Created with AI, based on recent reviews

Considering 419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship, durable materials, and thoughtful design tailored for boxing. Many people appreciate the premium feel and comfort of the gear, highlighting its suitability for both intense training and everyday wear. The customer service is frequently described as outstanding, with many consumers commending the team's helpfulness, quick responses, and professional handling of inquiries. However, some people were dissatisfied with issues related to order fulfillment and delivery. A few customers reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also mentions of frustrating communication with customer service regarding these issues, including automated responses and a lack of clear resolution.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the high-quality materials, perfect... See more

Quality

Reviewers consistently express high satisfaction with product quality. Many customers praise the premium... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant dissatisfaction due... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praise fast shipping, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time purchaser, long time follower here. I purchased 1 sparring club oversized black, tunero 2-in-1 shorts black, and a Lineal oversized hoodie black. Design: simple 10/10 Comfort:... See more

Rated 5 out of 5 stars

Absolutely love Boxraw! 🥊🔥 The product design is top-tier. Clean, modern, and clearly made with athletes in mind. Everything fits perfectly and feels incredibly comfortable, whether I’m trainin... See more

Rated 5 out of 5 stars

Quality usually worsens over time with most companies. BOXRAW however, has definitely maintained their high standard in training and lifestyle wear. Customer service also has been consistently on... See more

Rated 5 out of 5 stars

Boxraw's products are high quality and you could tell they are truly designed for those that love boxing in mind, from the athletes to fans. The Junto collection is so good!I love the detail esp... See more


Company details

  1. Sportswear Store

Information provided by various external sources

BOXRAW - Pioneering The Boxing Lifestyle. For Your Journey Of Greatness. Shop Men's & Women's Boxing Sportswear & Equipment.


Contact info

  • The Quadrant 3, CV1 2DY, Coventry, United Kingdom

  • boxraw.com

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Trash return policy and support

As a first-time customer, I’m really disappointed with BOXRAW. The designs are great, don’t get me wrong, but for a brand positioned as premium, especially considering the prices, the return policy is very poor. I have to pay €20 to return the items within the EU because none of the three T-shirts fit properly. On top of that, when you try to contact customer support, you only get an AI chatbot that isn’t helpful at all. Overall, a very disappointing experience.

May 27, 2026
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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Reordered three times because it never came and they refused to give my money back to me. Told me that I had to wait and kept repeating the same thing over and over again. Still haven’t received anything after more than 15 emails sent to them. Never buying again.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

BAD EXPERIENCE

BAD EXPERIENCE. ORDERED 2 t shirts to be shipped to singapore.

COURIER says it has been delivered but nothing was received . emailed BOXRAW, and was met TWICE with AI agents that did not help with anything.

After which I had to write in a refund request, they told me they couldnt link my order to email and order number even after i showed the screenshot of my order.

BAD SERVICE. WOULD NOT RECOMMEND.

May 26, 2026
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Rated 5 out of 5 stars

BoxRaw is a great company offering…

BoxRaw is a great company offering quality products that are well-made for combat sports enthusiasts. Their customer service is what sets them apart with product support and great overall consumer experience. This is our go to company for all boxing.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

For the Love of Boxing

Boxraw's products are high quality and you could tell they are truly designed for those that love boxing in mind, from the athletes to fans.

The Junto collection is so good!I love the detail especially the Tokyo Dome tee having Inoue and Junto's name on the shirt. Looking forward to the next Bivol drop today too

Lastly, the reward system is top notch! It's very easy to stack up points to redeem. Customer service responds quickly as well. I wish I could stack my military discount but that's me just being nitpicky. Thank you to all the Boxraw team for the great experience and service. God bless!

May 11, 2026
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Rated 1 out of 5 stars

Ordered nearly 4 weeks ago — still not delivered, refund requests ignored

Ordered on 26 April. As of 21 May, the package still hasn't arrived.
The order sat unshipped for two full weeks before BOXRAW dispatched it. When I raised the delay, the first replies came from an AI bot. When I followed up several times — including an explicit refund request — my emails were ignored for days.
When a human finally replied, they pointed me to DHL and told me to contact customs myself. No acknowledgement of the two-week pre-shipment delay on their end, and no response to my refund request. I was also warned that sending multiple messages might push my ticket further down the queue — after they had failed to reply at all.
Other brands ship to Europe from EU warehouses precisely to avoid this. BOXRAW does not, then passes the consequences to the customer.
Disappointing experience. Would not order again.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

BOXRAW products are of high quality

BOXRAW products are of high quality, with perfect fabric texture and stitching.
Their designs are also sophisticated. Designed with boxing training in mind, we use BOXRAW products for all our training wear.
We also use BOXRAW training equipment, such as heavy bags.
We'd like to try bags with a tapered bottom, but haven't yet adopted them as we're not familiar with them.
We believe that enhancing the mood and atmosphere of our daily training environment helps boost motivation, so we also have our juniors train with these products.

May 21, 2026
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Rated 1 out of 5 stars

2 months and I am still not getting my…

2 months and I am still not getting my order. Complete bs on upgrading warehouse, fail delivery, no updates etc. asked for refund and they say can only refund as Store credit. Will be my last time buying this bs product

May 18, 2026
Unprompted review
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