Uk Buddhastoneshop Reviews 

416
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would like to update my earlier review. The dress I ordered was unfortunately too large, but I thought it would be costly to return and reorder one a size smaller. This fabulous company reached out... See more

Rated 4 out of 5 stars

I purchased a lilac dress which I loved and decided to order another colour. The yellow I received doesn’t suit me so I requested to return. Communication is great and very polite and helpful. They... See more

Company replied

Rated 1 out of 5 stars

This is not UK, the merchandise are made in China. The quality is nothing like that implied in the pictures on the website, products are lightweight and similar to something one might win in an am... See more

Company replied

Rated 5 out of 5 stars

I bought 3 pairs, one for me , 2 for my husband - we both love them , really comfortable and stylish - One pair is too small and the excellent customer service has offered an easy solution for a bigge... See more


Contact info

3.9

Great

TrustScore 4 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(416)

269 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buddha Stones customer care is…

Buddha Stones customer care is excellent, they respond to queries and problems efficiently. The quality of their clothes is excellent too

February 12, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Dreadful customer service

After waiting weeks my order finally arrived. The items were of poor quality & not as described on the website.
The sizings are way out .
I am still trying to return them for a refund but this is proving difficult as they will not supply a returns address

January 17, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,

Thank you for your review. We’re sorry to hear about your dissatisfaction and understand how frustrating this experience has been.

We would like to clarify that before a return address was issued, a chargeback was initiated through your bank. Once a bank dispute is opened, we are no longer able to process a standard return or provide a return address, as the case must be handled directly by the card issuer. In this situation, returning the items is no longer required, and the resolution will be completed through the bank’s refund process.

We will fully cooperate with your bank to ensure the matter is resolved as quickly as possible. Thank you for your understanding.

Rated 5 out of 5 stars

clothes are beautifully made

The clothes are beautifully made and the colours are wonderful. The team are responsive to any queries.

February 11, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Beautiful looking bracelet and very…

Beautiful looking bracelet and very caring customer service. I highly recommend them

February 9, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great customer service 👏

I ordered a selection of clothing items, namely dresses and a tunic top. There was a slight delay in my order being delivered and I raised the matter with customer service. They were very prompt in responding and sent me a free gift as a means of making up for the delay. It was very much appreciated. My order arrived in individually packed bags and the clothing items are of lovely quality. I will not hesitate to place another order in the future.

February 8, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Well made

Well made, cool styling. Was kept up to date throughout the delivery process.

January 11, 2026
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I really love my courd trousers and if…

I really love my courd trousers and if you need to return something they are very helpful

January 1, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Items were the wrong size but the…

Items were the wrong size but the seller has offered to replace them. Appreciated!

February 2, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

DO NOT USE!! 🙏

Ordered on the 13/01 (more than 3 weeks ago). I have still not received anything. One item is allegedly still "in production" and the other two had their tracking status changed to "in transit" on the 31/01, 4 days after I emailed customer services on the 26/01. I kind of just want to get my money back at this point - I have waited long already and no reassurance/confirmation that my items will arrive soon.

Update: the first two items arrived and both trousers were smaller than their size. Despite me following the size guide. So, I wanted to return them. It took around 5-6 emails of 'but we can also exchange' before they finally gave me the return information. I then had to pay to send the package back which cost £23 because it needed to go all the way to China. I am then also told that they will take another £5 off what they are returning for the initial shopping cost, which was free.. So, all in all. I spent £70 on three pairs of trousers (3 for 2 deal), a month's waiting for them to arrive, find our they are not the size advised on the site, spend more than a week trying to get return information out of them and then have to pay almost £30 returning the items. I'm beyond frustrated with this company. DO NOT USE!!

February 4, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 1 out of 5 stars

Terrible service/ no item received

Ordered on 27th January still not received my item. Numerous emails sent and just given a tracking link which doesn’t work.
Very disappointing

January 27, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.

Rated 5 out of 5 stars

Thank you : )

Great service, clothes are fantastic quality. Thank you buddhastone.

January 31, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Excellent Company - with terrific range of products

This is a company you can trust - totally focussed on custometer satisfaction They have a great range of products. I will definitely return in the future.

January 28, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Good Quality

After much too-ing and frow-ing with this company they have refunded me for an item that is too big. Initially I wanted to go for an exchange but this proved too complicated. However the pants were good quality although I wouldn’t purchase from them again. They obviously have no distribution arrangements in this country and orders take far too long to arrive and they didn’t give any return address for the pants. If you don’t mind waiting and you’ve ordered the right size then I’m sure that will be fine.

January 28, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Dear customer,

Hello, thank you for your feedback. We have already reached out to you and provided a solution in hopes of resolving the issue. We take every customer’s experience seriously and continuously work to improve our service to ensure all concerns are addressed fairly. If you have any further questions, please feel free to contact our customer service team, and we will do our best to assist you.

Rated 4 out of 5 stars

Five stars for the team at Buddhastones who were so helpful.

I only gave four stars because of the initial difficulty in returning items that didn't quite fit.
However, all was well in the end as I was able to exchange the goods for a beautiful bracelet. The team at Buddhastones were very kind and helpful.

January 23, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great service

Great service, above and beyond customer service.
Bracelets are amazing, can’t recommend enough.
5*****

January 21, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Lovely products and good customer…

Lovely products and good customer service

January 20, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Took a while to receive over the…

Took a while to receive over the Christmas period as we were also under the impression that it was a UK based company. But once received, the jade rings were beautiful and each comes in it's own gift/presentation box. One of the rings was a bit too big so we are currently in the process of getting this replaced.

January 16, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Seamless process

Seamless process, good customer service. Offered a replacement for a bracelet that was on the large side.

Overall excellent customer service.

January 16, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I ordered the trousers

I ordered the trousers, great quality for the price

January 16, 2026
Unprompted review
Uk Buddhastoneshop logo

Reply from Uk Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look