uk.drsquatch.com Reviews 4

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for dispatch after a month

I had a frustrating experience trying to place an order on their complicated website, which shows lower prices if you subscribe instead of making a one-time purchase. After placing my order on 29th December, I received multiple emails promoting other products, but I've had no updates about my order status. As of now, it hasn't even been marked as dispatched. Overall, I'm very disappointed with the lack of communication and the lengthy process. I won't be ordering from them again.

January 29, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

If I could give them a zero I would!

If I could give them a zero I would!
My first order just sat there doing nothing for a week and when I enquired I was told that half of my order was out of stock. I checked online and the stock was showing in stock, so they take your order knowing they cannot fulfil it.
I received a refund and decided to give it another go two weeks later. Same thing happened my order not processing because they didn’t have the stock. Customer services is zero help, don’t even bother.
Coconut castaway deodorant smells of absolutely nothing and the only deodorant stick I’ve ever purchased that does not roll, you have to force it on.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

UK shipping, what a joke!

Spend about 20 minutes on their site selecting some things for me and gifts for others, cart came to nearly £200. Went to shipping and......doesn't ship to Northern Ireland. The poster below me posted in 2022, it's now nearly 2025 and they still haven't gotten their act together!!!

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Don't ship UK wide

Despite being the UK site they don't ship UK wide. I live in Northern Ireland and couldn't order as they don't ship here. Great job!

October 10, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look