Trackers- surprisingly easy to set up, even sharing a link between 2 users which wasn't a feature I thought existing was a pleasant surprise. It tells me when I've left my wallet in the house which I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to understand model compatability between video doorbell unit and base station. Easy to fit and great that there is no subscription model in place. I have added a compatible hard dr8ve to prove... See more
The S380 homebase and E340 doorbells are easy to set up but I wish that there was more suitable ringtones available to choose from. The S380 Homebase 3 can remain connected to you router by Wi-Fi but... See more
I completely love my Eufy. She has taken the pressure off keeping our home clean. We have a dog and the floors need regular attention. I set a cleaning schedule, with the most used areas getting wash... See more
Company details
Written by the company
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Contact info
United Kingdom
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
4.3
Excellent
2K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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solocam s340 wireless camera
Purchased solocam s340 wireless camera
Installation and configuration was a piece of cake using the app on my phone
Charge is via solar panel so no issues there
Performance is outstanding giving all round view of back garden
Would fully recommend
March 10, 2026
The best robot vac I owned
The robot vac is very well designed and reliable. I can visibly see the difference compared to the other robot vac that I own. The product was delivered in a timely manner and well packaged.
March 10, 2026
Superb quality
March 10, 2026
Very well priced
Very well priced, smart modern look to this and also a free app what is great because who wants loads of subscriptions
March 9, 2026
Love this doorbell above another well…
Love this doorbell above another well known make. Video records and with the dual camera I can actually see what happens to my parcels. Would definitely recommend.
March 16, 2026
Cameras and cleaning
S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving.
robot vacuum not great at mopping. was raining and wet dirty marks on the karndean needed washing away. left smears even though it was wet and not dried in dirt.
March 15, 2026
Reply from Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
We have indoor cameras and robot…
We have indoor cameras and robot vacuums. The products are great, long lasting and affordable. I use the app for cameras and vacuum, it’s so easy to order from the app, also linked to shop , free delivery very quick too and customer service are really helpful, they always seem to go the extra mile , so thank you and well done eufy keep it going
March 15, 2026
Easy to install and use
March 15, 2026
Great product
Ordered video doorbell to go with my cameras got the s330 came within 2 days very easy to install great picture quality and no subscription great service
March 14, 2026
Great product
Everything was easy and simple to set up,just follow the steps and that’s it.
The video quality is good and the price for the cameras was very good giving the fact that I managed to find them on sale.Motion detection works well and the charging from the solar panel is way better that I expected.
March 14, 2026
All good so far....
I have given 4 stars because I have not yet installed the cameras, but service, speed and price were all good so if the cameras are as good as I hope they will be I will bump up to a 5. All good so far.
March 14, 2026
Excellent products which were…
Excellent products which were straightforward to set up and install - even for a technophobe. The app is easy to use and has proved stable.
March 6, 2026
I really like this brand but…
I really like this brand, although previously I had an issue of being sold out of date tech with a long battle I managed to get it sorted out.
The software is great but in need of a few tweaks such as the notification to allow it to track you when your not at home, you can’t get rid of it without clicking it and it taking you to your permissions settings then clicking back on the app an it goes until next time, its really annoying, also I bought a extra cam recently for my kitchen and it has SD slot and the setting to use your Homebase 3 is hidden an not with the other storage settings in hope that you purchase the cloud back up which is frankly money grabbing… the AI face recognition could also be make easier to add and remove
March 6, 2026
Reply from Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
Battery discharge fast ,
Battery discharge fast ,
waiting for an update to rectify the problem
Still waiting!!
March 13, 2026
Reply from Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
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