LUX SKIN Reviews 

6,286
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,061 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently appreciate the excellent products, noting that they deliver on claims and provide noticeable results for skin concerns. Reviewers also find the entire experience positive, pointing to the easy-to-navigate website, clear product information, and great value for the price. However, some people mentioned issues such as receiving an incorrect item or not getting all the ordered items. A few other people also felt that the ingredients listed did not match the product descriptions, and there were mentions of order delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, reasonable... See more

Website

Clients share positive opinions on website, highlighting how easy it is to navigate and place orders quickly.... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the website is exceptionally easy to... See more

Order

Customers had positive experiences with order, highlighting the fast, straightforward, and user-friendly... See more

Price

Users describe satisfaction with price, highlighting reasonable and affordable costs that offer great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Email notifications with great offers, one click to website, very easy to navigate through products which gives you lots of information about the product and how to use. Nice to read reviews on the pr... See more

Rated 5 out of 5 stars

Lux Skin website was very clear and easy to navigate to find exactly what I was looking for without any unnecessary sales pitches or pushing other products I didn’t need. Prices were clearly displayed... See more

Rated 5 out of 5 stars

The website was so easy to navigate! It’s very pretty too, the pink and white are such a pretty and pleasant combination. It’s pretty straightforward too, I have ADHD and sometimes when there’s t... See more

Rated 5 out of 5 stars

I absolutely ❤️ 😍 Lux products. So much that I recommended the infra red mask to a beautician only yesterday. Never disappointed by the quality or performance. In fact, I can see the difference not... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(6,286)

3,341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Watch for new products and sales.

I have been enjoying the emails I get from Lux Skin. I get the opportunity to see what’s new and what’s on sale. The website is easy to maneuver. The only thing I wish the company had was the ability to pay with pay pal.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service…

The website is very easy to navigate and because I am a subscriber I receive personalised emails regarding discounts, sales and promo codes. Customer service is outstanding and highly recommended.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Price was fantastic. Wanted to try everything! Hopefully product will be just as good when I recieve. Very excited to start. I will definitely leave a review after I’ve started.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

The ad I seen on instagram was really…

The ad I seen on instagram was really interesting and looked like something I could do at home without going into clinic. The Webster site was very detailed and with a sale on I didn’t want to miss out so I made a purchase to try it out.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

I bought my boyfriend one for Xmas

I bought my boyfriend one for Xmas. Which he uses 2 x a week and when I am there I also use it. I find the product does help and make my skin more youthful. Now I have ordered one for myself, which I cannot wait for this to turn up so I can do it in the comfort of my own home . Thanks for reading

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fast easy checkout and service

Fast easy checkout and service. The website is easy to navigate and I found what I was looking for easily. The product was also on sale which is an added bonus Thankyou

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

It pays to check out different Masks!

Oh, I am so pleased with this mask!
The led red light therapy is much closer to the skin than my last mask.
I had to get rid of it because I dropped it and broke the plastic covering around the lights.
And this mask is lightweight and comfortable to wear round my house.
I had to stay still with the other mask.
Very pleased with my results after use.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

This company is excellent

This company is excellent, very good quality products, very easy to get they website and clearly to follow, great prices and discounts and also get one excellent product free from 3 choices and what is great can use Klarna, what is very handy for me. I'm did buyed lot's from LUX SKIN in past and never was disappointed, all products is high quality. I'm always will be buy from them because I'm happy customer.😉😊

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

…Professional, Easy and Exciting to Use

I had a really positive experience ordering my LUX Microinfusion Kit. What stood out to me was how straightforward the whole process felt — the product information was clear, the kit looked professional and well thought out, and the price felt much more accessible than many similar treatments.

I also really like that LUX gives you the option to use the treatment at home and replace the microinfusion heads as needed, rather than having to commit to a huge expense all at once. That flexibility made the purchase feel practical and manageable for me.

Overall, LUX has made the experience feel simple, professional and exciting. I’m really looking forward to using the kit and seeing how my skin responds. So far, I’m very pleased with my purchase and would definitely recommend the company based on my experience.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Was so easy to navigate on the website

Was so easy to navigate on the website. Each product was described well and i know what product does what. I made sure to research and this is so far been a easy experience. I haven't got the product yet but they didnt delay to tell my order will be ready and will ship soon. So far a good experience. X

August 14, 2026
Unprompted review

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