UK Photo.gifts Reviews 

2,050
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, exceptionally smooth ordering processes, and remarkably helpful communication provided throughout every single stage of the purchase. Consumers are also extremely happy with the stunning photo resolution and beautiful, professional finishes of personalized items like custom canvases and cozy blankets. Some reviewers were not happy with significant delivery delays, experiencing frustratingly long wait times and unfulfilled orders that never seemed to arrive. A few people also mentioned receiving poor or extremely flimsy product quality that completely failed to meet their personal expectations as gifts.

What people talk about most

Product

Clients share positive opinions on product quality, praising the stunning prints, great canvases, and lovely... See more

Quality

People report positive experiences with quality, expressing high satisfaction and delight with their finished... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficient... See more

Order

Reviewers highlight positive aspects of the order process, describing it as quick, simple, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality photo tiles Look amazing and easy to hang The magnetic backs allow you yo move and replace the photo tiles in different orders especially when adding new ones to the design. We... See more

Rated 5 out of 5 stars

Excellent fast service with fab product. Courier needs reconsidering though. Canvas was left on my doorstep for 2 days whilst i've been away. That was couriers idea of a safe place.

Rated 5 out of 5 stars

fast delivery ,it came in package with vacuum seal pillow and pillow cover with photo,foto is nice quality.fabric is like velvet feeling,I had premium photo pillow 40 x 40 cm.I AM VERY HAPPY FROM THIS... See more

Rated 5 out of 5 stars

Easy ordering with plenty of options. Special offers are great but the quality of these canvases is absolutely brilliant.usually with other companies I have used the pictures would distort slightly wh... See more


Company details

  1. Interior Designer

Written by the company

Create a personalised gift that will catch everybody's eye. Whether it's a smartphone case or a heart-shaped photo pillow, we create one-of-a-kind gifts, suitable for every special occasion in life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(2,050)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant canvasses and quick delivery

Brilliant canvasses and quick delivery. I bought vouchers through Groupon which offers great value for money, although it’s a shame multiple vouchers cannot be used in one order. Not being able to do this increases delivery costs.

February 6, 2025
Unprompted review
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Rated 1 out of 5 stars

If I could rate this company 0 I would

If I could rate this company 0 I would. I ordered pictures on 31st December 2024. I still havent received anything. I was provided with no tracking number and when I went on their website to track my order it said the order doesn't have a tracking number.

I submitted a request to customer support on 17th Jan and have asked about my order. They told me it was sent back to their company. Why? I don't know because nobody can provide an explanation. They said a good will gesture would be that they were willing to redo my order.... I should hope so because I never received it. I called them today and the man I spoke to was adamant I was given a tracking number and said it was delievered on 21st Jan. I explained I wasn't given a tracking number and nothing has been received. I also explained that his colleague told me it was sent back to their company to which he then said oh yes i can see it has been delivered.
So i said can you resend it to me then and he said i would have to reorder. I said why cant you send me the ones that have been delivered back to you and he said because they havent arrived yet. So therefore they have never received it either. So where are my pictures? He then told me I must've received a tracking number and I kept explaining I hadn't. I tried to explain further and he just cut me off the phone. Now I don't know whether I'll receive my pictures or a refund or nothing at all because there has been no further communication.

This company is a shambles. I wouldn't order from here again at all.

January 24, 2025
Unprompted review
Rated 4 out of 5 stars

Photos were excellent but the stuff…

Photos were excellent but the stuff they send to stick them on the wall does not work I put them up last night and came down to them all on floor this morning will use sticky back strips to put them upnow. Other than this I would definitely order again

January 21, 2025
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Rated 1 out of 5 stars

Never had such poor customer service

Never had such poor customer service. Error strewn. Charged me twice for postage for 2 Groupon vouchers for 3 calendars. Also very difficult to unsubscribe from unwanted emails and offers. Their link to unsubscribe does not work and had to resort to contacting them again to remove me as a customer. Thank goodness, I do not have to deal with them again.

November 26, 2024
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Rated 5 out of 5 stars

Easy to order although the photo drag…

Easy to order although the photo drag was difficult to manage so we had to crop our original photo then upload. However considering the time of year with numerous deliveries my order arrived within 2 days of ordering . Really pleased with photo tile

December 19, 2024
Unprompted review
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