Ryobi Tools UK Reviews 

79,403
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 26,670 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, dependability, and practical design, often highlighting the convenience of the interchangeable battery system across various tools. Many find the tools lightweight and easy to use, making tasks like gardening more enjoyable and efficient. The delivery service is frequently mentioned as quick, efficient, and reliable, with orders often arriving on time and well-packaged. However, some people experienced issues with delivery companies, reporting lost parcels or unexpected collection schedules. There were also occasional concerns about product defects, such as batteries failing to charge or gearboxes cracking, and some found certain tools to be top-heavy or to have inadequate suction.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the quality and efficiency of the... See more

Quality

Consumers generally find the quality of products to be positive, with many reviewers praising the sturdy... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and efficient delivery... See more

Order

Reviewers mention positive feedback about order, highlighting quick and efficient service when ordering, with... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding products well-made, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ryobi has quietly solved a problem I didn’t know I had: the alarming tendency for power tools to multiply. It begins innocently enough. You buy one tool because you need to drill a hole. Then you d... See more

Rated 5 out of 5 stars

Ryobi Fan! Wow what an amazing product!..An absolute god-send in this heat!! The fan is not that loud on settings 1&2 slightly louder on setting 3 but not a problem as they are doing their job! They a... See more

Rated 5 out of 5 stars

Have quite a lot of Ryobi tools. Very good company,good customer service if needed. The delivery company they use DPD,not always so good. On 1 occassion a driver supposedly left my parcel outside my g... See more

Rated 5 out of 5 stars

Noticed the weed killer/patio cleaner on T.V. and purchased one. My fault and ordered a separate battery. Nora at Ryobi was excellent and answered all of my questions and arranged for the separate bat... See more



Company details

  1. Tool Store
  2. Home Improvement Store
  3. Lawn Mower Store

About Ryobi Tools UK

Written by the company

About Ryobi

Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!

Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.

Our mission

Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79K reviews

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4.5

All reviews

(79,403)

25,742 reviews in the last 12 months

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Rated 2 out of 5 stars
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are sorry that our service did not meet your expectations.

Please email us at contact.uk@ryobitools.eu so we may look into this further for you.

We hope that you will allow us the opportunity to restore your faith in us.

Kind Regards,
The Ryobi UK Team

Rated 3 out of 5 stars

Oredered and delivered quickly however…

Oredered and delivered quickly however as the same as most adverts the mower i bought isn't ideal for a bigger garden although does cut very well it is more suited to smaller gardens and the batteries get very hot and take forever to recharge

June 2, 2026
Ryobi Tools UK logo

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We appreciate your honest feedback, and we hope that we can surpass your expectations in the future.

Kind Regards,
The Ryobi UK Team

Rated 5 out of 5 stars

No cord -- no faff

Lighter than my previous corded machine. When using the extension, I fitted a larger battery pack to give a bit more counterbalance. Initial assembly all very intuitive

July 1, 2026

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