Soundcore Reviews 556

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value for money across a range of products, including headphones, earbuds, and speakers. Many consumers highlight the impressive sound quality, robust build, and long-lasting battery life of these items. People also appreciate the competitive pricing, often finding the products to be a bargain. However, some customers also noted issues with delivery, with a few instances of items not arriving or being delayed. A small number of reviewers experienced product malfunctions, such as earbuds stopping working or developing static sounds. Additionally, some users found certain products uncomfortable or lacking in features like microphone support or effective noise cancellation in specific scenarios.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and features. Many praise the long battery... See more

Quality

People report positive experiences with quality. Customers frequently praise the excellent sound quality,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that products offer... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight that products offer great sound... See more

Based on these reviews

Rated 5 out of 5 stars

The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... See more

Rated 5 out of 5 stars

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more

Rated 5 out of 5 stars

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more

Rated 5 out of 5 stars

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

556 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Right bud stopped working after two nights

My wife had these for 2 nights. The right bud stopped working. The AI bot was little help. We have had to order a replacement bud - doesn’t bode well for longevity of the product.

November 28, 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Quick and easy to order and fast…

Quick and easy to order and fast deliveryI love my soundcore sleep ear buds and use them every night. So comfortable to wear whilst sleeping and the variety of sounds to listen to and also the option to connect to your phone is great.

August 23, 2025
Rated 5 out of 5 stars

Gave them a go…

The deal from black friday drew me in, but the headphones are absolutely brilliant. The sound quality is excellent, noise cancelling incredibly good and charge lasts for ages!

Great value for money :)

December 8, 2025
Rated 5 out of 5 stars

Highly recommend.

Have purchased products through Soundcore before. Had a slight issue with one pair and they were really helpful and sent a replacement very quickly. Still using those ones and will return for any future purchases. Love the sound quality of their products, top notch.

January 2, 2025
Rated 5 out of 5 stars

The Soundcore Motion Boom is FANTASTIC

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it can connect to 2 at once! Robust and easy to carry and surprisingly light considering its monster battery life. And you can use it's big battery to charge your phone.

March 24, 2025
Rated 1 out of 5 stars

The soundcore Q30 earphones are not…

The soundcore Q30 earphones are not strong enough. Mine mistakenly fell on the floor and got cracked open at the edges where the handles meet the buds. I haven’t been able to use it since then

September 18, 2025
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Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 2 out of 5 stars

Could be better. Overrated

It does not sit comfortably in the ear. Even when changing the silicon pieces. And it does not block out the outside noise as well as other earpods do. The sound is not as good as promised. And people on the other line complain of background noise when I am driving in a car.

December 7, 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Boom3i High Recommended

I have now had my Sound core Boom3i for 3 weeks now and I must admit I am really enjoying it. The sound is rich and full with a excellent amount of base and it's very loud. Using the app I can easily manipulate the sound and save multiple custom named profiles with the graphics equaliser. Personally, I don't use the ambient flashing light feature as I like to maximise the battery as I live full time in a van, however, it's a good feature to have. I also noticed that in by the end of the 2nd week the sound became even better which was an unexpected surprise. I would definitely buy it again due to it's sound, size, weight and portability. It connects very fast to multiple devices at the same time which I really appreciate. The only feature I would change to improve it would be to have a battery indicator on the speaker itself as I personally don't like to enter the app to check it.

November 28, 2025
Rated 3 out of 5 stars

My experience with soundcore was mixed

My experience with soundcore was mixed. The items arrived on time in good condition. However I did notice that the battery life of the earbuds were significantly lower than the time advertised on the product which was disappointing.

November 20, 2025
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Splendid

Easy to order, good price in sale, prompt delivery, and headphones sound great.

November 30, 2025
Rated 5 out of 5 stars

Quality sound

Purchase was good. Received on time. Sound Quality is great. Unfortunately my ears hurt after some time. So it is not for prolonged usage.

December 6, 2025

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