Product was a good price and appears to be good quality, but have not had an opportunity to use it. But, based on a previous A/C equipment purchase, which performed well, I'm giving the current rating... See more
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Great product -well designed and built. Odd that they should hide their Chinese origins - presumably ashamed of the world's justified perception of most Chinese goods (and companies) as being poor qu... See more
Prompt Delivery. Well packaged, although perhaps they could use an alternative to polystyrene. Detailed instructions provided and very easy to install. Easy online e-Warranty registration process,... See more
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime. STILL received a couple of days earlier than an... See more
Company details
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
United Kingdom
- https://uk.vevor.com/pages/contact-us
- uk.vevor.com
4.4
Excellent
1K reviews
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Bought a large handrail from the company
Bought a large handrail for £150 in September 2023 . Noticed rusting of the screws within a few months of installation. Thought this might be normal. Within about 18months the whole handrail was rusted. It looks unsightly and is a concern as to it's safety and functionality. I contacted the company for advice this month as would have thought an item that had good reviews and was meant to be for the outdoors would last longer than two years. I have been offered £20 compensation which wouldn't even cover the cost of treatment for the rail but also surely the product should have been treated against rust especially the screws and bolts row ensure safety? I wish I could upload a photo as to what I mean. Extremely disappointed especially as the item was quite expensive and took a lot of installation. I wanted to write this review to make people aware that
1) make sure you report the rust that will happen within two years.
2) maybe look at other handrails that offer rust free guarantee for longer than two years.
November 10, 2024
Unprompted review
Reply from uk.vevor.com
Dear Customer,
We sincerely apologize for any inconvenience this may have caused.
We have received your feedback and have communicated extensively with our technical and after-sales teams regarding the rust issue on the [Iron Square Tube Straight Double-Column Handrail].
First, please allow me, on behalf of the company, to express our sincere apologies for any inconvenience the product has caused you. We fully understand that seeing rust on a product, regardless of whether it is under warranty, is unpleasant, and we appreciate your time in informing us.
We have carefully reviewed your situation. Based on your purchase record, the product is indeed past its agreed warranty period. Therefore, we cannot provide you with free replacement or repair services, and we ask for your understanding. As a responsible brand, we must treat all customers equally and strictly adhere to our established warranty policy to ensure a fair consumer environment in the long term.
While we cannot provide services within the warranty period, we sincerely hope to alleviate some of your concerns and offer some support to the best of our ability. Therefore, we have prepared the following solutions for you:
We understand your difficulties. Therefore, in order to make up for your loss, we are willing to give you 20GBP as compensation, and you can keep the product without returning it. Are you willing to accept our refund compensation? After your confirmation, we will immediately refund you to your original payment account.
If you still have questions, please feel free to contact us.
Sincerely,
VEVOR
Good Value.
November 6, 2025
Total waste of money
Total waste of money. Bought an awning and the main poles bent due to the wind. Virtually imposible to get any backup. No replacement poles available. Do not recomend anyone buying their products.
November 7, 2025
Unprompted review
Fence post shoe
Fence post and hor, was poor quality.
It fell apart when being knocked in.
I won't be be buying any further products here.
November 6, 2025
Reply from uk.vevor.com
Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
Came a day early,good packaging,good…
Came a day early,good packaging,good product,good price! 👍
November 6, 2025
Very happy with my purchase
Very happy with my purchase. The quality is excellent and feels robust when in use. The packaging was also of high quality and did a good job in ensuring the item arrived undamaged.
November 6, 2025
Product bought was competitively priced…
Product bought was competitively priced and delivery was fantastic, product arrived the following day after it was ordered.
November 6, 2025
Easy to find what I wanted and pay
Easy to find what I wanted and pay. Fast delivery
November 6, 2025
Amazingly quick and efficient delivery.
November 4, 2025
Bought a pet ramp for my arthritic dog
Bought a pet ramp for my arthritic dog. It was cheaper than on other sites but I thought I’d try it because I wasn’t sure how my dog would take to it. It’s really good quality, sturdy, arrived a couple of days earlier than expected and happily the dog now uses it (after a couple of days having to bribe him with treats).
November 4, 2025
Rubbish customer service
I am still currently having major issues getting the correct product. Ordered train horns and received a Gazebo to which I have now sent many photos to which they ask for more photos its just a joke. All I want is the order I payed for! Crap customer service with no UK phone number
November 4, 2025
Reply from uk.vevor.com
Dear Customer,
Thank you for your patience.
This is an automatic response to your email. We are currently reviewing your inquiry and will get back to you with a reply soon. We appreciate your continued patience in the meantime.
If you have any other questions, please feel free to contact us at any time.
Best regards,
VEVOR
Really speedy delivery and everything…
Really speedy delivery and everything was carefully packed and looked good quality
November 4, 2025
vevor hand winch
Brought about 50ish of the vevor hand winches over the last few months. Had 6 returned with problems. The quality is lacking on some. Loose parts, crank not working, wire snapped lifting 42kg although rated much higher.
October 30, 2025
Reply from uk.vevor.com
Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
Delivery one day before the expected date.
Delivery was a day ahead of schedule. The product is as described, with a few minor flaws, but the low price makes up for them. Overall, it's okay 👍.
October 30, 2025
AVOID THIS PRODUCT
AVOID THIS PRODUCT! Not fit for purpose. Welding on spikes are weak and split after 30-40cm in the ground. Finally got them in only to find out they are not 100mm square but about 95, so post don't fit.
October 30, 2025
Reply from uk.vevor.com
Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
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