Treated myself to a dark wood loo seat with brass fixings as part of a wider bathroom project . Somehow managed to lose or throw away by mistake the brass fixings. Got back to the company who contact... See more
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Was a little dubious as buying from a big national store that quality would be low but it’s great. Same make as our local builders merchants and half the price as in their catalogue ( although they d... See more
Just bought an upmarket Heritage loo seat from this company at a sensible price and received delivery the next day. All perfect. I was a little bit concerned because reviews on Google were not goo... See more
UK Bathroom Store was able to supply an out of production V&B toilet seat at a reasonable price which saved me searching for a compatible model or replacing my toilet furniture. It was subject to a 4... See more
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Company details
Written by the company
UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.
Contact info
Unit 4, Dennison Industrial Estate, LA3 3SZ, Morecambe, United Kingdom
- 01524 841087
- admin@ukbathroomstore.co.uk
- ukbathroomstore.co.uk
4.7
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
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Reply from UK Bathroom Store
Thank you for the kind words.
Brass Niche cross water
After an initial delay and email exchange my product arrived. Pleased with the customer service experience
February 19, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Reply from UK Bathroom Store
Thank you for the kind words.
Excellent company with excellent customer services
My 1st order, with this company, and everything was perfect, well packed and arrived within the time frame choosen.
But where this company really shines is the excellent customer service.
A problem was spotted, so I emailed uk bathrooms and within 48hrs a replacement was sent and the problem part collected in return.
A sign of a great company is how they deal with problems and I can honestly say UK bathroom Store shines here and I will definitely use this company again.
Special thanks to Jon for all your help
February 12, 2026
Reply from UK Bathroom Store
Thank you for the kind words. We do try hard to resolve problem as quickly as we can and we love to hear back when things have gone to plan like this.
Customer Service is NOT dead!
UK Bathroom Store was able to supply an out of production V&B toilet seat at a reasonable price which saved me searching for a compatible model or replacing my toilet furniture. It was subject to a 4 week delay but it was the genuine article and swapped out in minutes. Jon was most helpful and kept me up to date with ETA? Many thanks
February 10, 2026
Reply from UK Bathroom Store
Thank you so much for the kind feedback.
Excellent Service
Excellent customer services and quick delivery will be using them again
February 10, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Reply from UK Bathroom Store
Thank you for the kind words.
Lovely mirror
The bathroom mirror we wanted was not in stock, but it came much earlier than predicted which was brilliant.The mirror looks great in our new bathroom and sales service was very good with helpful information
January 27, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Wrong item delivered
I was dissatisfied overall because my delivery was taken to a store rather than given to my neighbour - as is set up in my profile. The store manager where I had to go to collect it said that high value items are not left with alternative contacts, they’re always taken to a store. That’s not what was advised on my account and if I had known that, I would have made different arrangements for delivery.
Furthermore, the wrong item was delivered so it’s taken me time and effort to contact the Bathroom Store and I now need to wait a week for a new item to be delivered. I have not yet been advised of the process to return the incorrect item. All of this has caused me considerable inconvenience and impacts my overall experience of dealing with the Bathroom Store.
February 10, 2026
Reply from UK Bathroom Store
I am sorry to hear that your experience was less than perfect with us, I would certainly like the opportunity to put that right if I am able.
I have looked at this issue and can see the seat you had was sadly part of a batch that was somehow mis labelled at the factory and caused some mis picks in the warehouse, for this I am truly sorry.
The issue with DPD seems to be a different problem however. According to them you have a marker on your account to have any parcels that miss delivery to be sent to a local food and wine store. I believe if this it the case then all future missed delvieries will go to the same store. We can help change this for you however if you wish.
Please accept my sincere apologies however as I understand how frustrating these things can be. If we can help to put this right we certainly will try.
Great product choice, competitive pricing and exemplary customer service!
Came across UK Bathroom Store and whilst initially it was the great product choice and competitive prices that caught my attention I would have no hesitation in recommending them, and will definitely be a return customer at some point, based on my purchase experience and contact with the team!
Great customer service, responsive, knowledgable and prompt coupled with the product ranges and great value.
What more could you ask for!
Keep up the great work team!
February 12, 2026
Unprompted review
Reply from UK Bathroom Store
Thank you for the kind words.
Very good service from uk Bathrooms…
Very good service from uk Bathrooms good product fast delivery and kept up to date when this would arrive perfect.
January 23, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Very good service and prices.
February 6, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Brilliant service and products
Great products, great prices and super fast delivery, thank you
February 6, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Highly recommended as a supplier
Gave the best prices against their available product ranges, together with a first class service.
Nothing was to much trouble the sales team were very knowledgeable and the admin department and after sales could not be faulted.
February 6, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Very helpful over the phone, and speedy delivery
Very helpful staff and speedy delivery. Many thanks
January 23, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Range of products I was looking for
Range of products I was looking for, good value and fast delivery options, thank you
February 6, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
They were not able to supply the exact…
They were not able to supply the exact item but came up with a very suitable alternative so whilst I had to wait a while it was worth while. Very pleased with the service overall.
January 23, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Full Marks !!!
Full Marks !! .. i had a problem with a damaged vanity unit , they immediately sorted out the replacement of the item.
Would have no hesitation in recommending this company.
January 22, 2026
Reply from UK Bathroom Store
Thank you for the kind words.
Product was as described on the website…
Product was as described on the website and delivered promptly.
January 22, 2026
Great service and very friendly…
Great service and very friendly knowledgeable staff. Will definitely use again.
Neil.
February 3, 2026
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