Excellent Service from site survey to full installation Exceptional engineers in Adam and Ben I needed to be sure we chose the right company to do this work for my very elderly father. Someone I cou... See more
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Why choose UK Boiler Care (UKBC)? We are a traditional family-run full-service heating company that takes great pride in our level of expertise and workmanship and our commitment to genuine customer service. Our aftercare services are second to none. Once you become a customer, we want you to stay with us and we will look after you to fulfil that aim. Over the past two decades, we have grown from two engineers and a high street showroom in the Suffolk market town of Haverhill into a leading regional firm. Today, our in-house engineering teams and dedicated office staff serve customers across Hertfordshire, Cambridgeshire, Bedfordshire, Essex and Suffolk. With a combined experience of over 75 years, UKBC engineers are leading installation experts. Each year, our engineers undertake a truly diverse range of Gas, Oil, LPG and Warm Air heating system installations, from cascade or modular systems for large country homes and townhouses right through to simple boiler fits for compact flats. Whatever your type of home and budget, you are guaranteed to receive the same high standard of service. When choosing UKBC to provide your new boiler you can rest assured that you are getting the very best advice at all times and an excellent trouble free installation. And once your new boiler is installed, you will have the opportunity to take full advantage of our superb Aftercare plan. All our site surveys, quotations and installations are carried out by our own Gas Safe and OFTEC registered engineers. UKBC employ all their own engineering and office staff and never use subcontractors or a call centre to deal with customer enquiries. As a customer you will deal directly with UKBC staff at all times.
Contact info
Room 111, The Epicentre, Enterprise Way, Haverhill Research Park, Haverhill CB9 7LR, CB9 7LR, Haverhill, United Kingdom
- 0800 43 46 494
- info@ukboilercare.co.uk
- ukboilercare.co.uk
Replied to 50% of negative reviews
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Satisfied Customer: Your team worked speedily and…
Your team worked speedily and efficiently and were very knowledgable of the equipment that they were installing. They also tidied up and cleared away all rubbish on completion.
Excellent Service from site survey to…installation
Excellent Service from site survey to full installation
Exceptional engineers in Adam and Ben I needed to be sure we chose the right company to do this work for my very elderly father. Someone I could trust nothing was too much trouble for the guys Very respectful of the property and took great care to explain everything. I wouldn’t hesitate to recommend them no matter how big or small the job is
You want to be told that you were…
You want to be told that you were wonderful, ok. You were wonderful! Wonderful service, wonderful technical ability, wonderful politeness, and so on, in fact altogether wonderful!
Malcolm Benson.
Efficient
Efficient, clean and quick installation service - very friendly and knowledgable installers.
Very good customer service and…
Very good customer service and professional installation.
Excellent from start to finish
Excellent communication from the office so that we were confident about the dates of installation and the delivery of our heating unit.
Efficient site visit. Clear pricing. Responsive to a slight change of plan.
Good installation with efficient engineers who tackled issues and overcame obstacles.
House was left very tidy after the installation.
An exemplary performance
The engineer turned up at exactly the time promised, installed and tested the new boiler with minumum fuss, showed me how the system works and cleared up all the mess.
A thoroughly professional job
Helpful and fuss-free
UK Boiler Care gave us the most competitive quote, and arranged an installation date quickly. The work was done in a day, and they cleaned up properly afterwards. The staff answering the phone were helpful and friendly. The boiler is working well.
Amazing company
Service was impeccable...within 24 hours of call out a new boiler had been fitted. Workmanship was faultless
Boiler care understood my requirements…
Boiler care understood my requirements in detail and engineered a solution that was perfect. The standard and quality of the installation was excellent. Highly recommended for quality and professional work
UK Boiler Care was very professional , efficient and organised
UK Boiler Care was very professional. I was particularly impressed by Adam’s creative way of hiding the pipes under the landing. Ben and Adam were helpful and friendly. They were extremely efficient, tidy and organised. Altogether an excellent job!
Installation of our heating system was…
Installation of our heating system was seamless and to a very high standard from start to finish.
Excellent customer service and installation
Excellent customer service and communications with customer.
Excellent service from the engineer and the electrician, both worked extremely hard, were very considerate, clean and professional. All members of the company were very helpful when contacted.
Would highly recommend UK Boiler Care Limited.
The whole transfer went very well and…
The whole transfer went very well and they where helpful with all my questions. Well done
Coming to their appointments promptly…
Coming to their appointments promptly and on time. The job was done very professionally and efficiently. Also keeping the work clean afterward.
Excellent service
Great service throughout from the staff in the office to a very experienced and professional installation team,arrived on time,very pleasant and left the property clean and tidy,Adam&Ben installed a new boiler,hot water cylinder and warm air system and worked non stop.Would highly recommend.
Because they deliver an excellent…
Because they deliver an excellent service and knowledge.
Customer relations as it used to be.
We can't speak highly enough of UK boiler service.
Boiler replacement
Quick turnaround after we had to replace our boiler. Kept the house clean, and great customer service. Would recommend!
Installation of new boiler
Engineer visited same day as I requested a quote explained all work they would do and gave me a reasonable price which I excepted. Fitting new boiler was carried out 10 days later. All work was carried very professionally and very neat and tidy. Job well done.
After several years of serving my…
After several years of serving my boiler your engineer left without finishing the job. I asked for a towel radiator to be removed so I could be painted the wall behind it and then be put back as well as my boiler serviced- the engineer left the heat on reassuring me that it would turn off- it didn’t- I had to turn the boiler in the early hours . I phoned the company to arrange a visit to respond to the problem they caused- they set up an appointment but the engineer didn’t turn. After hoping with a company that have been a customer for several years I had faith in this company but it was only one way- as justified in their response in the interim posting of my review. I’ve since have to spend several thousands of pounds to correct having an appointment with this company.
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