Uk Camping and Leisure Reviews 

642
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Many customers frequently mention that orders arrive remarkably quickly and that the available camping products are both high quality and very competitively priced. People also consistently appreciate the genuinely helpful support team along with the exceptionally smooth and easy shopping process from start to finish. Some reviewers were not happy with occasional delivery issues caused by external couriers or experiencing unexpected transit delays with their online purchases. A few other people also felt that receiving incorrect items, wrong product sizes, or dealing with communication hurdles during product returns was quite frustrating.

What people talk about most

Product

People report positive experiences with product, highlighting great quality, competitive pricing, and items... See more

Delivery service

Reviewers highlight overall satisfaction and positive experiences with the delivery service. Customers... See more

Order

Customers had ambiguous experiences with order processes, reflecting significant disagreement in their... See more

Service

Clients share positive opinions on service, highlighting fast and efficient experiences. Consumers frequently... See more

Price

Reviewers mention positive feedback about price, consistently noting that items are very competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 items which were damaged in the post by EVRI. EVRI were no use, but when I contacted UK C&L they were so helpful and within hours they had dispatched one item that they could replace and... See more

Rated 5 out of 5 stars

I ordered a campervan awning, unfortunately after speaking with a lovely advisor I was told they weren't in stock for a number of weeks. As im going away soon she promptly cancelled my order and requ... See more

Rated 5 out of 5 stars

We found what we needed at another camping company. Yours came up cheaper we were kept informed about delivery. Great service haven't unboxed the item yet so cannot comment on the items use. I'm sure... See more

Rated 5 out of 5 stars

Ordered a 'California' type ladder to access the bed in the pop up roof of our VW campervan. This is a 2 piece ladder, which slots together. The top half is rigid and has fixings at the top, which mi... See more


Company details

  1. Camping Store
  2. RV Supply Store

Written by the company

UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.


Contact info

4.2

Great

TrustScore 4 out of 5

642 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(642)

128 reviews in the last 12 months

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Rated 1 out of 5 stars

Ignored my requests to rectify an incorrect order. AVOID

I ordered tent pegs and a tent pole that I needed for a trip. A package was delivered on time but it contained an insect zapper instead of a tent pole. I emailed the company straight away, with photographs of what I had received, and asked if they would be able to get the tent pole to me in time for my trip. I also requested a return label for the item they sent in error. I received no reply. I emailed the company four times in total and did not even receive an acknowledgement of my emails. No phone number is available. Their website says there is a live chat but I have been unable to find it.
I don't have a problem with an error in an order, but I have a major problem with a company that refuses to communicate with customers to rectify a problem. They are legally required to sort it out under consumer right law so are acting illegally.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Very prompt and informed me that there…

Very prompt and informed me that there might be a slight delay in posting the product I’d purchased. So excellent customer service. Actual product I’d purchased was spot on. Would definitely use this company again.

April 2, 2026
Rated 1 out of 5 stars

I have tried ringing uk camping and…

I have tried ringing uk camping and leisure on both telephone numbers that they supply with no service or response I’ve also sent an email again no reply I still haven’t received my air pump from them and evri the courier but been in Itouch with them but still no parcel from them I payed £31.90 it’s not good enough from both I’m very disappointed and upset about this matter

May 22, 2026
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Rated 5 out of 5 stars

Bought a gas fridge that was faulty and…

Bought a gas fridge that was faulty and I had probably the best return process I’ve been through After a couple of emails confirming the issues it was collected from my home and a replacement was delivered a few days later
Thank you for a great service

Lee

May 9, 2026
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Rated 5 out of 5 stars

We found what we needed at another…

We found what we needed at another camping company. Yours came up cheaper we were kept informed about delivery. Great service haven't unboxed the item yet so cannot comment on the items use. I'm sure it will do the job it's designed to do. Will definately look at your Web page again should we need something else.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

After a online serch I came across your…

After a online serch I came across your site
I needed a awaning canopy that I could attach to my van
I found the sun canopy and detachable sides which was exactly what I needed quality and price were the main reason
For my purchase
I will be returning for the front panel
Thank you for your site.

May 10, 2026
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Rated 1 out of 5 stars

AVOID!!!If I could give no stars I…

AVOID!!!If I could give no stars I would!!!
I ordered £465 tent, they took money, no communication, no delivery, after 2 weeks, I had to chase them - no telephone number!! No email response, finally got through on chat, informed of a short delay from their suppliers, another week later - no communication and same scenario.
I had no choice but to cancel order, I only hope I get my refund. Now I have to buy another tent and only a few days to find one before my camping trip. If I had known I would have used another company 🤦🏻

May 12, 2026
Unprompted review

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