Large shopping centre carpark we’ve used at various times over the years. Sent a £100 (£60 if paid immediately) fine for having front wheel over line. What one is unable to explain is that there was a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Disgusting, parasitic vultures preying on minor incidents without consideration of any leniency, no way of speaking to a human to garner any compassion for innocent mistakes, and no pausing of conditi... See more
A company that has no regards whatsoever for disabled people. I parked in Harrogate, Crescent Gardens (HG12SG) where is also a Pay Machine, where is clear stated that Disabled badge holders can park... See more
Absolute crap. No way to contact them, only one number on the website and they do not discuss fine over the phone, everything must be in writing, physical office is not accessible by people only... See more
appealed my ticket on the 3rd oct as i…
appealed my ticket on the 3rd oct as i wasnt the driver and they didnt send my letter out until after 14 days of the notice, i appealed the same day got nothing back so was sent a debt collector letter and said they had emailed me on the 15th Oct i have received nothing no email no letter to confirm the outcome of the appeal now i have to pay £170 in instalments as i just cannot afford this. I will be completing a complaint its not right and they didn't email me back. I want this ticket resolved and just able to pay the £60 or nothing at all as this wasnt my fault
There have No intentions of helping my…
There have No intentions of helping my family whatsoever they have a problem with us for no reason at all and and we have done nothing wrong there be only happy until they find us homeless on the street or on zombie drug well it's not going to happen and it will never happen because we are strong people me and Wendy trying to chuck wendy out of her home we not done nothing wrong and you done nothing about Jack's bus pass you just keep flogging us off you are supposed to help me with my poll tax and you've been flogging me off you just don't want me to have anything and we have worked hard in the past we're not lazy people and it's not fair gaslighting Jack to go in an independent home that he doesn't want to go in because somebody lives there that might bully him and me and Jack are close so I don't see why me and Jack should be like split up and not see each other again I never see Antonio I get treated like a second class citizen and so does my sister and I'm sick of it don't nothing wrong you've judged me wrongly you don't even know me bullying me with threatening poll tax letters and you are supposed to help me in August but universal credit was helping me pay it now I'm getting threatening bullying letters you won't be happy till I'm on the street on drugs well I will never on your drugs rather died then be on your drugs
UKCPS IS THE MOST CHEATER. This company is a bunch of thieves
This company is a bunch of thieves, they gave me so many tickets for no reason and it’s just not fair, council should stop them robbing innocent people.
⭐ 1 Star – UK CPS: An Absolutely Appalling Experience
My recent experience with UK CPS has been nothing short of disgraceful. I received a £60 charge for a 15-minute stop, during which I was genuinely trying to figure out why I suddenly wasn’t allowed to park in a place where I’ve parked twice before without issue. I even attempted to pay for parking on the spot, only to discover I couldn’t.
I appealed, explained the situation clearly, and provided evidence showing it was a genuine mistake — the sort of thing any reasonable company would at least review. But UK CPS didn’t bother. No consideration, no acknowledgement of the circumstances, nothing even resembling a fair evaluation.
Their so-called “appeal process” feels like a pointless box-ticking exercise designed to rubber-stamp charges rather than actually review them. It’s predatory, rigid, and dismissive of honest mistakes.
If you’re expecting fairness, transparency, or even basic human logic from UK CPS… don’t. Based on my experience, they appear far more interested in revenue than in any notion of customer service or reasonable handling of genuine misunderstandings.
Avoid parking in any area controlled by UK CPS if you value your time, money, or sanity. This is one company I will never have anything positive to say about.
Horrible Company. No way to contact them no reply emails…
No way to contact them no reply emails only can’t talk to anyone. Appeals do nothing I suffer from bad anxiety. Awful experience £360 pound parking fine for parking in my parking spaces with my number flat on it with the parking pass displayed on the window in the picture they took.
Appeal rejected
Parking appeal rejected despite disabled badge being visible in photographic evidence.
Clearly trying to take money from a 92 year old disabled lady and Starbucks customers.
Disproportionate and a scam
Dropped my partner off at leeds station (39 seconds) she has a heart problem. No adequate signage on the journey up to the rear of the train station. People crossing the roads none stop on the way so even if there are signs you aren't able to aconowledge them easily as the pedestrians safety is paramount.
Received a £70 fine which came via europcar which cost me £35 as I am waiting on my new motability car - previous car was rejected as it was dangerously faulty and injured me.
Contested the fine and because I contested they have increased the fine to £100 which wouldn't stand in court as fines cannot be increased just because they want to.
When asked for evidence of the signs visible from the drivers position when travelling to the station they have ignored this and doubled down. I have not agreed nor consented to a contract.
I have already been fined £35 from europcar because they had to forward the letter.
The fines are disproportionate and are not there to enforce compliance but to create revenue via bullying tactics.
Cones and barriers blocking the original drop off point. No grace period to understand the changes.
No evidence provided as requested and told "as the appeal process with us is now closed we will not be entering into any further correspondenceregarding this matter"
Refusal to engage is unreasonable under consumer protection law.
Appealed a parking fine
Appealed a parking fine. No acknowledgment. No response in the stated time. No number given on the fine letter. Phone lines close at 1300hrs. Dreadful service. Am considering a counter claim for breach of contract.
Disgrace of an outfit
Absolute disgrace, fined for stopping behind a queue of 20+ cars. Absolute joke and shame on leeds council for employing this band of charlatans
Set of robbing b'tards stop 30 seconds…
Set of robbing b'tards stop 30 seconds 60 fine Leeds station what a joke
Don't deserve 1 star… scammers
Didn't want to even give them 1 star but I got a parking notice which I appealed .... never got the appeal discision .... just passed on to another company where the cost went from £60 to £170
Thanks ukcps
Absolute scam and ridiculous
Leeds Train Station
£60 fine to drop a family member off at Leeds Train Station, either pay it or a CCJ is coming my way, unbelievable, no wonder the UK is in turmoil with firms like this!!
Unable to find ticket online
Unable to find ticket online, unable to see any pictures taken, no response on call when you press 2 as call drops.
Instead of complaining here I think people should report them to
Citizens Advice Consumer Helpline
By phone: 0808 223 1133 so they can be reviewed for their unlawful trading standards.
This Ukcps are scam they they not…
This Ukcps are scam they they not answering the phone and it said from 11am to 13pm but as soon as you select option 2 the phone will disconnect and you make appeal automatically after 2 weeks you receive unsuccessful. I have received 3 tickets after 2 months. They will keep you doing the same mistakes then all you get them very late .
Mr Turpin is alive and well and works at UKCPS!
Went to pick a friend up from Leeds train station. She was recovering from a disclocated hip and struggles to walk far but does not have a disabled badge.
I pulled up for just enough time for her to walk out and get into my car and this is why I have been fined.
I submitted an appeal including medical evidence but it was rejected.
Highway robbery. It seems that Mr Turpin is alive and well.
I hope none of the appeal staff ever have a relative/friend with a temporary disability as compassion is certainly lacking.
Terrible company
Terrible company. Issue fines for no valid reason. AVOID AT ALL COST! The 1 star review speaks for itself really…
My daughter got letter from them saying…
My daughter got letter from them saying that driving on a private land so she paid the £60 fine not looked into it too much now after 1 week she received another same letter asking to pay. I’ve been trying to contact them. You can’t contact them my daughter emailed them no response. Really frustrating.
Leeds Railway station drop off charge.
Stopped to let out a passenger in the drop off zone outside Leeds City Railway Station on 12/8/25.
Received a parking charge from UKCPS dated 26/8/25 for £60 but unable to do anything, including pay, on their website as they say this ticket is not recognised. All details correct and unable to appeal as the website says time has expired for this ticket. I am expecting the fine to go up to £100 whilst I am trying to sort this out. Feels like a complete scam.
Shocking company with rude staff
Shocking company with rude staff. No way of appealing fines, they ignore emails, phone calls and their online appealing website doesn't work correctly. Have escalated my fine to BWlegal even though I tried calling the payment line to pay and have proof of doing so. They just scaremonger you into paying more and more until the amounts get out of hand. Have found Jackson Yamnba a good lawyer to help me with this case. I refuse to let these scammers win.
How can they get away with this !!!
My daughter received a £60 fine for over staying in a car park, she actually dropped a friend at the gym then left, returned herself later in the evening and went for a gym session . She used the online appeal form but nothing happened, when she retried it said details not found, so as a back up she wrote to the address provided. Today she has received a letter from TRACE debt recovery for £170!!!! How can these companies get away with what is basically a SCAM
UPDATE apparently they wrote to my daughter to reject the appeal, letter never received and she has to pay the full £170 !!!! 🤬🤬🤬 HOW TO THESE COMPANIES GET AWAY WITH THIS !!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








