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UK Debt Expert Reviews 

3,391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and helpfulness, making them feel supported and understood. Many people highlight the exceptional customer service, noting that agents are knowledgeable, patient, and explain options clearly without pressure. The overall service is frequently described as outstanding, with reviewers appreciating the efficiency and ease of the process, which helps alleviate stress. However, some customers also noted issues with contact, specifically mentioning instances where staff were forceful or spoke too quickly, requiring information to be repeated.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their patience, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their patience, understanding,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of staff.... See more

User experience

Customers consistently note positive experiences with user experience, often feeling relaxed and supported... See more

Customer communications

Consumers find contact to be ambiguous, with many initially dreading making the call or finding it daunting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can finally breathe a sigh of relief! After months of sleepless nights, scrimping pennies, asking friends and family to borrow money, avoiding calls and dreading the postman, I can finally see a li... See more

Company replied

Rated 5 out of 5 stars

Michal the agent was experienced, knowledgeable and extremely patient, all was discussed in a manner that we could understand and follow. Different options/solutions given to choose the one that... See more

Rated 5 out of 5 stars

Really grateful for all the help Paul gave me with consolidating my debts. He made the whole process much less stressful and was always helpful and easy to talk to. Even months later, he still replies... See more

Company replied

Rated 5 out of 5 stars

Very professional and supportive. Went through everything and helped with explaining all options. No pressure to decide what option best suited my situation. Knowing the there is someone there took th... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service

About UK Debt Expert

Written by the company

Get help to deal with your debt

How much debt do you have?

Whether you’re falling behind on payments or struggling to get credit, our advisors can help you explore the right way forward.

We help those who:

  • Are falling behind on bills
  • Struggle to get credit
  • Can’t get a consolidation loan
  • Feel stuck making minimum payments
  • Want to stop creditor contact

About UK Debt Expert

Written by the company

When it comes to debt, you want to speak to an expert. Our advisors will take the time to understand your situation and guide you through the debt help process. We’ll explain the pros and cons of each option, including any risks, costs, and how your credit file may be affected, so you can make a fully informed decision about what’s right for you. At UK Debt Expert, we’ve supported thousands of people in exploring debt solutions tailored to their circumstances and we’re here to help you do the same.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(3,391)

2,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quite literally saved my life

My debt was getting to the point where I thought there was no way out. I already struggle with my mental health and the burden of money struggles was making everyday harder and harder. After getting in touch with UK Debt Expert, my agent Jamie helped me out way beyond what I thought was even possible. Im 23 and felt embarrassed to be in such debt however Jamie made me feel understood, welcome and like I wasnt alone in this. I will recommend this service to anyone struggling for the rest of my life. Im so beyond grateful for this service.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I don’t tend to leave reviews but the…

I don’t tend to leave reviews but the help that I received from Craig was unbelievable. It’s a difficult thing to go through and he was reassuring, empathetic, patient and helpful after, also.

Whole thing gave me hope when I genuinely thought there wasn’t a way to fix it.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Calm

Calm, Competent and professional advice from the very start. Despite some unusual issues everything was made very clear, very quickly.

June 3, 2026
Rated 5 out of 5 stars

Rachel Expert

Rachel was very understanding and knows what she's doing to the point it made it so easy for me to get help and she offered the best support and advice I would tell anyone struggling with debt to use UK Debt Expert as they are always looking for the best solution.

June 2, 2026
Rated 5 out of 5 stars

My advisor Paul has been tremendous!

My advisor Paul has been tremendous!

Throughout, he explained everything with meticulous detail and in a reassuringly calm manner making an extremely challenging and uncomfortable situation much more manageable.

Many thanks

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have been worrying for a while about…

I have been worrying for a while about my debts and speaking to Donald from debt expert made me feel at ease and now I can start to look forward to the future he was really helpful and went above and beyond to help me

May 31, 2026
Rated 5 out of 5 stars

Junaid was so helpful from start to…

Junaid was so helpful from start to finish,he explained everything every step and was very patient when contacting him
I couldn’t have asked for a nicer member of staff would highly recommend junaid, 😊

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great support

Chris was really helpful and patient with make taking into consideration all my needs around my dyslexia and explain it all in detail and reassuring me every step

June 1, 2026
Rated 5 out of 5 stars

Praise where it's due....

Rachel was very patient right from the start. I have mental health issues which were made worse by my debt worries so everything was done through WhatsApp as I wasn't confident over the phone.
It took most of the day and I can't thank her enough for never judging me and getting me the best way out to pay my creditors.

June 1, 2026

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